Description
Book SynopsisA SOUNDVIEW EXECUTIVE SUMMARY BEST BUSINESS BOOKAccountability is one of the biggest challenges business leaders face, but it can also be one of the most important factors leading to success. This groundbreaking book explains why and how.
Top business consultant and speaker Greg Bustin has dedicated a career to working with CEOs and the leadership teams of companies on this crucial topic. Over the last five years, he has interviewed and surveyed more than 3,200 executives around the world--from such admired companies as Marriott, Container Store, Ernst & Young, Sony, Herman Miller, Nucor, and Southwest Airlines--tounderstand how high-performing corporations successfully create and sustain a culture of purpose, trust, and fulfillment. Along the way, Bustin developed a set of leadership tools that will increase accountability and drive success for any type of organization.
Accountability will transform the way you manage,maintain, and motivate yourself, your
Table of Contents
PREFACE xi
ACKNOWLEDGMENTS xv
INTRODUCTION xvii
ACCOUNTABILITY STARTS WITH PURPOSE 1
LEARNING FROM WINNERS 13
THE SEVEN PILLARS OF ACCOUNTABILITY 35
CHARACTER COUNTS 47
GALVANIZING YOUR TEAM 73
GREEN AND GROWING 109
WHAT YOUR BEST EMPLOYEES WANT 141
INSTILLING A SENSE OF URGENCY 169
WALKING THE TALK 199
CHANGE PRACTICES, NOT PRINCIPLES 225
APPENDIX 259
NOTES 277
INDEX 283
