Description
Book SynopsisElgar Research Agendas outline the future of research in a given area. Leading scholars are given the space to explore their subject in provocative ways, and map out the potential directions of travel. They are relevant but also visionary.Over the last two decades, Service Innovation Studies (SIS) has achieved 15 distinct and important advances. This Research Agenda outlines these major developments, setting out the research priorities in the field. Faïz Gallouj and Faridah Djellal have drawn together an array of renowned contributors to create a multidisciplinary analysis of the topic that illustrates the strength of this research trajectory.
International experts in the field of SIS consider the issue of innovation in services in relation to a number of major contemporary challenges, including environmental issues, social inclusion, economic development, gender, ethical issues, religion and public organizations. Moving from an overview of the 15 advances already made, this Research Agenda outlines the 15 main challenges that could structure research over the next decade, distinguishing between societal challenges, organizational and structural challenges, and methodological and didactic challenges.
This is an enlightening book for both services and innovation scholars in the fields of economics, management science and public administration who wish to develop further research in SIS.
Contributors include: F. Adrodegari, A. Bianchi, F. Djellal, B. Edvardsson, C. Gallouj, F. Gallouj, H. Lagunes, C. Lim, P. Maglio, G. Marin, T. Paschou, M. Perona, J. Reynoso, L. Rubalcaba, N. Saccani, M. Toivonen, B. Tronvoll, L. Wittel, A. Zanfei
Trade Review'This book makes an important contribution that will be most useful to scholars, students and practitioners. It provides a well structured and comprehensive framework of the basic tools that are indispensable to understand the dynamics of innovation in the knowledge intensive service industries that are at the core of advanced economies.' --Cristiano Antonelli, University of Turin and Fellow of the Collegio Carlo Alberto, Italy
'Service innovation is now recognised as a critical phenomenon in contemporary economies. The distinguished contributors to this collection highlight major themes in the research literature that has sought to explicate this multifaceted topic, bring fresh perspectives to bear on complex and often contentious issues, and identify important approaches for future study and practice.I strongly recommend this timely and provocative book!'
--Ian Miles, University of Manchester, UK
'This book represents an important initiative in the refocusing of innovation toward the very heart, though often ignored aspect, of value creation - service. It brings together some of the best thinkers in the service-innovation intersection to address the challenges and issues related to this essential refocusing process. I highly recommend it.'
--Stephen L. Vargo, University of Hawai'i, USA
Table of ContentsContents: 1. Fifteen challenges for service innovation studies Faridah Djellal and Faïz Gallouj 2. Services, service innovation and the ecological challenge Faridah Djellal and Faïz Gallouj 3. Service innovation and social innovation Marja Toivonen 4. Service innovation in developing economies Luis Rubalcaba, Héctor Lagunes and Javier Reynoso 5. An ecosystem perspective on service innovation Bo Edvardsson and Bård Tronvoll and Lars Wittel 6. Innovation and smart service systems Paul P. Maglio and Chiehyeon Lim 7. Service innovation: towards a religious trajectory Camal Gallouj 8. Digital servitization in manufacturing as a new stream of research: a review and a further research agenda Theoni Paschou, Federico Adrodegari, Marco Perona and Nicol Saccani 9. New Perspectives in Public service innovation Annaflavia Bianchi, Giovanni Marin and Antonello Zanfei Index
