{"product_id":"workscripts-9780470633243","title":"Workscripts","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eWhat to say in today''s toughest workplace situations\u003cbr\u003e Whatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the rules for how managers and employees can successfully communicate have been irrevocably changed. \u003cbr\u003e Whether you''re a manager or employee, \u003ci\u003eWorkscripts\u003c\/i\u003e explains what to say in life''s toughest situations at work, including:\u003cbr\u003e  Negotiating severance\u003cbr\u003e  Performance reviews\u003cbr\u003e  Responding to a pay cut\u003cbr\u003e  Asking for a raise or promotion\u003cbr\u003e  Terminating a friend\u003cbr\u003e  Job interviews\u003cbr\u003e  Dealing with difficult bosses\u003cbr\u003e  And many more\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cb\u003ePreface\u003c\/b\u003e xi  \u003cp\u003e\u003cb\u003eChapter 1 The New Workplace Environment\u003c\/b\u003e 1\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 Workplace Bombshells\u003c\/b\u003e 13\u003c\/p\u003e \u003cp\u003eWorkscript 2.1 Meeting your new boss 18\u003c\/p\u003e \u003cp\u003eWorkscript 2.2 Meeting your new staff 22\u003c\/p\u003e \u003cp\u003eWorkscript 2.3 Explaining a restructuring 26\u003c\/p\u003e \u003cp\u003eWorkscript 2.4 Announcing a purchase or merger 28\u003c\/p\u003e \u003cp\u003eWorkscript 2.5 Announcing a relocation 30\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 Death Sentences\u003c\/b\u003e 35\u003c\/p\u003e \u003cp\u003eWorkscript 3.1 Terminating a company icon 42\u003c\/p\u003e \u003cp\u003eWorkscript 3.2 You’re the icon being terminated 44\u003c\/p\u003e \u003cp\u003eWorkscript 3.3 Firing a friend 46\u003c\/p\u003e \u003cp\u003eWorkscript 3.4 Being fired by a friend 48\u003c\/p\u003e \u003cp\u003eWorkscript 3.5 Terminating someone close to retirement 50\u003c\/p\u003e \u003cp\u003eWorkscript 3.6 Being terminated when close to retirement 52\u003c\/p\u003e \u003cp\u003eWorkscript 3.7 Terminating someone with a personal burden 56\u003c\/p\u003e \u003cp\u003eWorkscript 3.8 Being terminated when you have a personal burden 58\u003c\/p\u003e \u003cp\u003eWorkscript 3.9 Terminating someone, but asking them to remain available 60\u003c\/p\u003e \u003cp\u003eWorkscript 3.10 Being terminated, but asked to remain available 64\u003c\/p\u003e \u003cp\u003eWorkscript 3.11 Making an end run around your boss 66\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Employer Cost-Cutting\u003c\/b\u003e 69\u003c\/p\u003e \u003cp\u003eWorkscript 4.1 Furloughing someone without pay 74\u003c\/p\u003e \u003cp\u003eWorkscript 4.2 Being furloughed without pay 76\u003c\/p\u003e \u003cp\u003eWorkscript 4.3 Turning a full-time employee into a part-timer 78\u003c\/p\u003e \u003cp\u003eWorkscript 4.4 Being asked to become a part-time employee 80\u003c\/p\u003e \u003cp\u003eWorkscript 4.5 Cutting an entire staff’s pay 82\u003c\/p\u003e \u003cp\u003eWorkscript 4.6 Cutting an individual employee’s pay 86\u003c\/p\u003e \u003cp\u003eWorkscript 4.7 Having your pay cut 88\u003c\/p\u003e \u003cp\u003eWorkscript 4.8 Increasing employee’s hours but not pay 90\u003c\/p\u003e \u003cp\u003eWorkscript 4.9 Extending responsibilities without increasing pay 92\u003c\/p\u003e \u003cp\u003eWorkscript 4.10 Having your responsibilities increased but not your pay 94\u003c\/p\u003e \u003cp\u003eWorkscript 4.11 Reducing an employee’s staff 96\u003c\/p\u003e \u003cp\u003eWorkscript 4.12 Having your staff cut 99\u003c\/p\u003e \u003cp\u003eWorkscript 4.13 Reducing an employee’s budget 100\u003c\/p\u003e \u003cp\u003eWorkscript 4.14 Having your budget reduced 103\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 On Bended Knee\u003c\/b\u003e 105\u003c\/p\u003e \u003cp\u003eWorkscript 5.1 Responding to a raise request 112\u003c\/p\u003e \u003cp\u003eWorkscript 5.2 Requesting a raise 116\u003c\/p\u003e \u003cp\u003eWorkscript 5.3 Responding to a promotion request 118\u003c\/p\u003e \u003cp\u003eWorkscript 5.4 Requesting a promotion 121\u003c\/p\u003e \u003cp\u003eWorkscript 5.5 Responding to a budget increase request 124\u003c\/p\u003e \u003cp\u003eWorkscript 5.6 Requesting a budget increase 126\u003c\/p\u003e \u003cp\u003eWorkscript 5.7 Responding to a request for time off 128\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Managing Up\u003c\/b\u003e 131\u003c\/p\u003e \u003cp\u003eWorkscript 6.1 Turning down an assignment 134\u003c\/p\u003e \u003cp\u003eWorkscript 6.2 Asking for relief from a project 138\u003c\/p\u003e \u003cp\u003eWorkscript 6.3 Asking for a deadline extension 140\u003c\/p\u003e \u003cp\u003eWorkscript 6.4 Breaking bad news to your boss 144\u003c\/p\u003e \u003cp\u003eWorkscript 6.5 Warning of potential client or customer problems 146\u003c\/p\u003e \u003cp\u003eWorkscript 6.6 Warning of potential vendor or supplier problems 148\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Getting Personal\u003c\/b\u003e 151\u003c\/p\u003e \u003cp\u003eWorkscript 7.1 Asking employees to improve their appearance 154\u003c\/p\u003e \u003cp\u003eWorkscript 7.2 Asking employees to improve their hygiene 156\u003c\/p\u003e \u003cp\u003eWorkscript 7.3 Publicly putting an end to staff backstabbing 158\u003c\/p\u003e \u003cp\u003eWorkscript 7.4 Privately putting an end to staff backstabbing 160\u003c\/p\u003e \u003cp\u003eWorkscript 7.5 Confronting someone who’s backstabbing you 162\u003c\/p\u003e \u003cp\u003eWorkscript 7.6 Confronting a sexual harasser 166\u003c\/p\u003e \u003cp\u003eWorkscript 7.7 Ending staff sexual harassment 168\u003c\/p\u003e \u003cp\u003eWorkscript 7.8 Refusing to cover up for a peer 170\u003c\/p\u003e \u003cp\u003eWorkscript 7.9 Ratting out a peer 172\u003c\/p\u003e \u003cp\u003eWorkscript 7.10 Putting an end to brownnosing 174\u003c\/p\u003e \u003cp\u003eWorkscript 7.11 Stopping a flirtatious employee 176\u003c\/p\u003e \u003cp\u003eWorkscript 7.12 Stopping a flirtatious peer 179\u003c\/p\u003e \u003cp\u003eWorkscript 7.13 Putting an end to staff gossiping 180\u003c\/p\u003e \u003cp\u003eWorkscript 7.14 Confronting a gossip 183\u003c\/p\u003e \u003cp\u003eWorkscript 7.15 Confronting an employee with a drinking problem 184\u003c\/p\u003e \u003cp\u003eWorkscript 7.16 Confronting a peer with a drinking problem 186\u003c\/p\u003e \u003cp\u003eWorkscript 7.17 Putting an end to Internet abuse 189\u003c\/p\u003e \u003cp\u003eWorkscript 7.18 Questioning an employee’s expenses 190\u003c\/p\u003e \u003cp\u003eWorkscript 7.19 Defending your own expense report 193\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 Looking Out for Number One\u003c\/b\u003e 195\u003c\/p\u003e \u003cp\u003eWorkscript 8.1 Delivering a critical performance review 200\u003c\/p\u003e \u003cp\u003eWorkscript 8.2 Defending your own performance from criticism 201\u003c\/p\u003e \u003cp\u003eWorkscript 8.3 Asking an employee for self-criticism 204\u003c\/p\u003e \u003cp\u003eWorkscript 8.4 Responding to requests for self-criticism 206\u003c\/p\u003e \u003cp\u003eWorkscript 8.5 Offering suggestions for professional development 208\u003c\/p\u003e \u003cp\u003eWorkscript 8.6 Responding to suggestions for professional development 210\u003c\/p\u003e \u003cp\u003eWorkscript 8.7 Asking for a networking meeting 214\u003c\/p\u003e \u003cp\u003eWorkscript 8.8 Explaining a career shift to an interviewer 216\u003c\/p\u003e \u003cp\u003eWorkscript 8.9 Negotiating a job offer when you’re still employed 218\u003c\/p\u003e \u003cp\u003eWorkscript 8.10 Negotiating a job offer when you’re unemployed 220\u003c\/p\u003e \u003cp\u003eWorkscript 8.11 Giving notice 222\u003c\/p\u003e \u003cp\u003e\u003cb\u003eEpilogue\u003c\/b\u003e 227\u003c\/p\u003e \u003cp\u003e\u003cb\u003eIndex\u003c\/b\u003e 229\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49402382713175,"sku":"9780470633243","price":18.04,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780470633243.jpg?v=1730480227","url":"https:\/\/bookcurl.com\/products\/workscripts-9780470633243","provider":"Book Curl","version":"1.0","type":"link"}