{"product_id":"working-with-problem-faculty-9781118242384","title":"Working with Problem Faculty","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eWorking with Problem Faculty\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhen asked to name their number one concern and problem, department leaders overwhelmingly said that it was dealing with difficult people. Now R. Kent Crookston draws on the wisdom of seasoned department chairs, the academic literature, and his own experience as a department head and dean to shed new light on this perennial problem. \u003ci\u003eWorking with Problem Faculty\u003c\/i\u003e outlines a practical six-step process that aims at improving an entire department and charts a clear course for dealing with problem faculty by\u003c\/p\u003e \u003cul\u003e \u003cli\u003eClarifying values and expectations\u003c\/li\u003e \u003cli\u003eFollowing policy\u003c\/li\u003e \u003cli\u003eBuilding trust with colleagues\u003c\/li\u003e \u003cli\u003eEvaluating yourself and your perceptions\u003c\/li\u003e \u003cli\u003eListening\u003c\/li\u003e \u003cli\u003eTaking appropriate action\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eBy following these six steps, department chairs are able to challenge problem faculty with consideration, confidence, and effectiveness.\u003c\/p\u003e \u003cp\u003eAnyone seeking practical help in dealing with difficult people \u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eProblem Faculty: The Number One Concern of America’s Academic Chairs 1\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart One The Six Steps\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1. Step 1: Clarify Values and Expectations 11\u003c\/p\u003e \u003cp\u003e2. Step 2: Follow Policy 27\u003c\/p\u003e \u003cp\u003e3. Step 3: Build Trust with Colleagues 37\u003c\/p\u003e \u003cp\u003e4. Step 4: Evaluate Yourself and Your Perceptions 53\u003c\/p\u003e \u003cp\u003e5. Step 5: Listen 69\u003c\/p\u003e \u003cp\u003e6. Step 6: Take Effective Action 87\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Two Tough Questions\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e7. What About the Chronic Poor Performer? 113\u003c\/p\u003e \u003cp\u003e8. What About the Passive-Aggressive Colleague? 121\u003c\/p\u003e \u003cp\u003e9. What About Bullies? 131\u003c\/p\u003e \u003cp\u003e10. What About the Problem Characters Who Emerge During Times of Change? 149\u003c\/p\u003e \u003cp\u003e11. What About the Psychologically Impaired? 163\u003cbr\u003e \u003ci\u003eCarolyn Oxenford and Sally Kuhlenschmidt\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eConclusion 191\u003c\/p\u003e \u003cp\u003eAppendix A Sample Vision and Mission Statement 193\u003c\/p\u003e \u003cp\u003eAppendix B Sample No-Bullying Policy 199\u003c\/p\u003e \u003cp\u003eAppendix C Faculty Behaviors That May Suggest a Mental Health Problem 203\u003c\/p\u003e \u003cp\u003eAcknowledgments 211\u003c\/p\u003e \u003cp\u003eThe Author 213\u003c\/p\u003e \u003cp\u003eIndex 215\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49406843158871,"sku":"9781118242384","price":26.25,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781118242384.jpg?v=1730497310","url":"https:\/\/bookcurl.com\/products\/working-with-problem-faculty-9781118242384","provider":"Book Curl","version":"1.0","type":"link"}