{"product_id":"white-space-revisited-9780470192344","title":"White Space Revisited","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eWhen \u003ci\u003eImproving Performance: Managing the White Space on the Organization Chart\u003c\/i\u003e was published in 1990, it was lauded as the book that launched the Process Improvement revolution. This was the book that first detailed an approach that bridged the gaps between organization strategy, work processes and individual performance. Two decades later, \u003ci\u003eWhite Space Revisited\u003c\/i\u003e goes beyond a mere revision of that groundbreaking book and refocuses on the ultimate purpose of organizations, which is to create and sustain value.This book picks up where Improving Performance left off and shares what we have learned about process in the past 15 years since it was published and how the reader (primarily practitioners) can capitalize on these notions in their own pursuit of process excellence.  \u003cp\u003e\u003ci\u003eWhite Space Revisited\u003c\/i\u003e is a comprehensive resource that offers process and performance professionals a conceptual foundation, a thorough and proven methodology, a set of remarkable working tools \u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eList of Figures and Tables ix\u003c\/p\u003e \u003cp\u003eForeword by Paul Harmon xiii\u003c\/p\u003e \u003cp\u003ePreface by Geary A. Rummler xvii\u003c\/p\u003e \u003cp\u003eAcknowledgments xix\u003c\/p\u003e \u003cp\u003eAbout the Authors xxi\u003c\/p\u003e \u003cp\u003eIntroduction 1\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART ONE White Space Revisited 5\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1 The Silver Anniversary of Process 7\u003c\/p\u003e \u003cp\u003e2 Process in a Value Perspective 23\u003c\/p\u003e \u003cp\u003e3 The Value Creation Hierarchy 39\u003c\/p\u003e \u003cp\u003e4 Developing the Value Creation Architecture of a Business 77\u003c\/p\u003e \u003cp\u003e5 Process Management in the Value Creation Context 97\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART TWO Designing or Improving the Value Machine 117\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e6 A Framework and Methodology for VCS Design 119\u003c\/p\u003e \u003cp\u003e7 RPM Project Walk-Through: Align, Analysis, Design 141\u003c\/p\u003e \u003cp\u003e8 RPM Project Walk-Through: Commit, Build, Enable, Adopt 177\u003c\/p\u003e \u003cp\u003e9 Other RPM Applications 187\u003c\/p\u003e \u003cp\u003e10 Designing Improvement Capability 199\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART THREE Implications 209\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e11 Process and the IT Department 211\u003c\/p\u003e \u003cp\u003e12 Summary 229\u003c\/p\u003e \u003cp\u003eAfterword 235\u003c\/p\u003e \u003cp\u003eList of Acronyms 237\u003c\/p\u003e \u003cp\u003eNotes 239\u003c\/p\u003e \u003cp\u003eIndex 245\u003c\/p\u003e \u003cp\u003eAbout Performance Design Lab 251\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49402303185239,"sku":"9780470192344","price":999.99,"currency_code":"GBP","in_stock":false}],"url":"https:\/\/bookcurl.com\/products\/white-space-revisited-9780470192344","provider":"Book Curl","version":"1.0","type":"link"}