{"product_id":"what-smart-trainers-know-9780787953867","title":"What Smart Trainers Know","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eLearn from the best of the best!\u003cbr\u003e \u003cbr\u003e Written by highly regarded experts in the field--including Zane L.Berge, Jay A. Conger, Robert Hargrove, James M. Kouzes, JulieO''Mara, Barry Z. Posner, Fran Rees, William J. Rothwell, and EdgarH. Schein--What Smart Trainers Know offers you a comprehensiveguide to the HRD profession''s most critical issues. In thirty-fivemini-chapters (each of which can be read in approximately fifteenminutes) the book provides a handy resource for new practitionerswho want to develop a broad working knowledge of the field. Thebook also offers seasoned professionals the opportunity to examinethe latest thinking from a wide range of noted experts.\u003cbr\u003e \u003cbr\u003e Emphasizing practical applications of theory, this collectioncovers all the basic needs of HRD practitioners in five keycategories:\u003cbr\u003e * Strategic training and development\u003cbr\u003e * Employee and organizational development\u003cbr\u003e * Assessment and evaluation\u003cbr\u003e * Training and development design\u003cbr\u003e * Training and dev\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"What Smart Trainers Know provides a wealth of critical andpractical references from some of the most acclaimed thoughtleaders in the HRD profession. Lorraine L. Ukens' book will provideall trainers with a 'one-stop' resource for expanding theirexpertise.\" --Richard Chang, CEO, Richard Chang Associates, andauthor, The Passion Plan and Performance Scorecards\u003cbr\u003e \u003cbr\u003e \"Whether you're new to training or a seasoned pro, looking fortheory or practical application or needing to be revitalized orreconfirmed, What Smart Trainers Know has been written by thebest-of-the-best to deliver what you need.\" --Elaine Biech, EbbAssociates Inc., and author, The Business of Consulting\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eIntroduction vii\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart One: Strategic Training and Development 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1 Shifting from Training to Performance 3\u003cbr\u003e\u003ci\u003eJames C. Robinson and Dana Gaines Robinson\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e2 Trends and the Profession 14\u003cbr\u003e\u003ci\u003eJoe Willmore\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e3 HRD in the Internet World 22\u003cbr\u003e\u003ci\u003ePatricia A. McLagan\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e4 Learning Organizations 37\u003cbr\u003e\u003ci\u003eMichael J. Marquardt\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e5 Change Management 47\u003cbr\u003e\u003ci\u003eJay A. Conger\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e6 What Smart Trainers Should Know About Organizational Culture 54\u003cbr\u003e\u003ci\u003eEdgar H. Schein\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e7 Legal Issues for Training and Development 61\u003cbr\u003e\u003ci\u003eLinda Byars Swindling\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Two: Assessment and Evaluation 71\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e8 How to Conduct a Needs Assessment that gets Results 73\u003cbr\u003e\u003ci\u003eSeth N. Leiber, Ann W. Parkman, and Karen VanKampen\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e9 The Intervention Questionnaire 82\u003cbr\u003e\u003ci\u003eJudith A. Hale\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e10 Performance Analysis: Testing the Waters 96\u003cbr\u003e\u003ci\u003eAllison Rossett and Catherine Tobias\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e11 The Art and Science of Competency Modeling 107\u003cbr\u003e\u003ci\u003eRichard Lepsinger and Anntoinette Lucia\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e12 The Four-Level Evaluation Process 122\u003cbr\u003e\u003ci\u003eDonald L. Kirkpatrick\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e13 the Return on Investment (ROI) Process 133\u003cbr\u003e\u003ci\u003eJack J. Philips and Patricia Pulliam Phillips\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e14 Transfer of Learning to Performance 160\u003cbr\u003e\u003ci\u003eMary L. Broad\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e15 Developing and Conducting a Legally Defensible Performance Appraisal 176\u003cbr\u003e\u003ci\u003eGary P. Latham and Deborah L. MacKenzie\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Three: Training and Development Design 187\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e16 The Future of Instructional Design 189\u003cbr\u003e\u003ci\u003eWilliam J. Rothwell\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e17 What Every Smart Trainer Should know about Learning 202\u003cbr\u003e\u003ci\u003eMaxine Arnold Dalton\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e18 What we know about Adult Learning 210\u003cbr\u003e\u003ci\u003eRon Zemke and Susan Zemke\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e19 Designing Effective Training Programs 218\u003cbr\u003e\u003ci\u003eKaren Lawson\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e20 What I’ve Learned: The Picture is Bigger than you Think! 233\u003cbr\u003e\u003ci\u003eBob Pike\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e21 Motivation in the Learning Environment 238\u003cbr\u003e\u003ci\u003eLarry Froman\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Four: Training and Development Methods 249\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e22 Facilitating Active Learning 251\u003cbr\u003e\u003ci\u003eMel Silberman\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e23 Transform the Person, Not the Behavior 259\u003cbr\u003e\u003ci\u003eRobert Hargrove\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e24 Involve your Learners: Enhance your Training 268\u003cbr\u003e\u003ci\u003eFran Rees\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e25 Training Games and Activities 275\u003cbr\u003e\u003ci\u003eSivasailam “Thiagi” Thiagarajan\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e26 What Smart Trainers know about Self-Directed Learning 292\u003cbr\u003e\u003ci\u003eGeorge M. Piskurich\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e27 Guaranteed Results with Multimedia and Online Training and Education 316\u003cbr\u003e\u003ci\u003eKevin E. Kruse\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e28 Applications of Communication Technology in Training and Education 316\u003cbr\u003e\u003ci\u003eZane L. Berge\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Five: Employee and Organizational Development 325\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e29 Diversity: The Right Competitive Strategy for a Changing World 327\u003cbr\u003e\u003ci\u003eJulie O’Mara\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e30 Learning to Lead 339\u003cbr\u003e\u003ci\u003eJames M. Kouzes and Barry Z. Posner\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e31 Approach Team Training One Step at a Time 352\u003cbr\u003e\u003ci\u003eLorraine L. Ukens\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e32 Strategic Employee Development Planning 363\u003cbr\u003e\u003ci\u003eRobert O. Brinkerhoff and Nicholas A. Andreadis\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e33 Self-Directed New Employee Orientation 375\u003cbr\u003e\u003ci\u003eJean Barbazette\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e34 Mentoring to a “T” 382\u003cbr\u003e\u003ci\u003eBeverly Kaye and Marilyn Greist\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e35 The Critical Importance of Rewards and Recognition in the 21st Century 391\u003cbr\u003e\u003ci\u003eBarbara A. Glanz\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eContributors 406\u003c\/p\u003e \u003cp\u003eAbout the Editor 412\u003c\/p\u003e \u003cp\u003eName Index 413\u003c\/p\u003e \u003cp\u003eSubject Index 419\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":51768033968471,"sku":"9780787953867","price":45.12,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780787953867.jpg?v=1758716008","url":"https:\/\/bookcurl.com\/products\/what-smart-trainers-know-9780787953867","provider":"Book Curl","version":"1.0","type":"link"}