{"product_id":"what-it-takes-9781118517727","title":"What It Takes","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eExpert insights on what sets the great professional firms apart from all the rest\u003c\/b\u003e  \u003cp\u003eHaving devoted a career that spans fifty years to consulting with and studying professional firms in the Americas, Asia, and Europe, author Charles Ellis learned firsthand how difficult it is for an organization to go beyond very good and attain, as well as sustain, excellence. Now, he shares his hard-won insights with you and reveals what it takes to be best-in-class in any industry.\u003c\/p\u003e \u003cp\u003eEnlightening and entertaining, \u003ci\u003eWhat It Takes\u003c\/i\u003e explores firms that are leaders in their particular field and the superior people who create and maintain them. Along the way, it identifies the secrets of their long-term success and reveals exactly how they can put your organization in a better position to excel when properly executed.\u003c\/p\u003e \u003cul\u003e \u003cli\u003eContains many stories of achieving excellence, and addresses the obstacles that top-ranking organizations face in sustaining it\u003c\/li\u003e \u003cli\u003eIncludes insights on \u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eForeword ix \u003cp\u003eIntroduction xi\u003c\/p\u003e \u003cp\u003eI. Achieving Excellence\u003c\/p\u003e \u003cp\u003eChapter 1: Mission 3\u003c\/p\u003e \u003cp\u003eAn Inspiring Long-Term Purpose\u003c\/p\u003e \u003cp\u003eChapter 2: Culture 25\u003c\/p\u003e \u003cp\u003eHow We Do Things around Here\u003c\/p\u003e \u003cp\u003eChapter 3: Recruiting 47\u003c\/p\u003e \u003cp\u003eGetting the Right People\u003c\/p\u003e \u003cp\u003eChapter 4: Developing People 65\u003c\/p\u003e \u003cp\u003eTraining, Educating, and Organizing for Excellence\u003c\/p\u003e \u003cp\u003eChapter 5: Client Relationships 97\u003c\/p\u003e \u003cp\u003eDeveloping Ties That Last\u003c\/p\u003e \u003cp\u003eChapter 6: Innovation 111\u003c\/p\u003e \u003cp\u003eChanging How the Game Is Played\u003c\/p\u003e \u003cp\u003eChapter 7: Macro Innovation 133\u003c\/p\u003e \u003cp\u003eChanging the Game\u003c\/p\u003e \u003cp\u003eChapter 8: Leadership 151\u003c\/p\u003e \u003cp\u003eBringing the Secrets Together\u003c\/p\u003e \u003cp\u003eChapter 9: . . . and Luck 173\u003c\/p\u003e \u003cp\u003eSometimes It Really Matters\u003c\/p\u003e \u003cp\u003eII. Sustaining Excellence\u003c\/p\u003e \u003cp\u003eChapter 10: Trouble 181\u003c\/p\u003e \u003cp\u003eExcellence Challenged\u003c\/p\u003e \u003cp\u003eChapter 11: Arthur Andersen 211\u003c\/p\u003e \u003cp\u003eExcellence Lost\u003c\/p\u003e \u003cp\u003eAfterword 245\u003c\/p\u003e \u003cp\u003eThanks 249\u003c\/p\u003e \u003cp\u003eNotes 251\u003c\/p\u003e \u003cp\u003eAbout the Author 285\u003c\/p\u003e \u003cp\u003eIndex 287\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49406884118871,"sku":"9781118517727","price":28.8,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781118517727.jpg?v=1730497440","url":"https:\/\/bookcurl.com\/products\/what-it-takes-9781118517727","provider":"Book Curl","version":"1.0","type":"link"}