{"product_id":"use-your-difference-to-make-a-difference-9781119590699","title":"Use Your Difference to Make a Difference","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eBecome more culturally competent in an increasingly diverse world\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eRecent years have seen dramatic changes to several institutions worldwide. Our increasingly interconnected, digitized, and globalized world presents immense opportunities and unique challenges. Modern businesses and schools interact with individuals and organizations from a diverse range of cultural and national backgroundsincreasing the likelihood for miscommunication, errors in strategy, and unintended consequences in the process. This has also spilled into our daily lives and the way we consume information today. Understanding how to navigate these and other pitfalls requires adaptability, nuanced cross-cultural communication, and effective conflict resolution. \u003ci\u003eUse Your Difference to Make a Difference \u003c\/i\u003eprovides readers with a skills-based, actionableplan that transforms differences into agents of inclusiveness, connection, and mutual understanding.\u003c\/p\u003e \u003cp\u003eThis innovative and timely guide illustr\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eForeword xiii\u003c\/p\u003e \u003cp\u003eAcknowledgments xvii\u003c\/p\u003e \u003cp\u003eIntroduction 1\u003c\/p\u003e \u003cp\u003eWhy I Wrote This Book 4\u003c\/p\u003e \u003cp\u003eWhat is Connection? 7\u003c\/p\u003e \u003cp\u003eHow to Use This Book 10\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart I Educate\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 Education 13\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 Education of Self (Internal Culture) 15\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhat Does Your Bias Say about You? 15\u003c\/p\u003e \u003cp\u003eUnderstanding Unconscious Bias 15\u003c\/p\u003e \u003cp\u003eIdentifying Prejudices 20\u003c\/p\u003e \u003cp\u003eKnowing Your Emotional Triggers 21\u003c\/p\u003e \u003cp\u003eThe Goal Here is to Learn, Unlearn, and Relearn 23\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 What are Your Core Values? 25\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eArticulating Your Core Values 26\u003c\/p\u003e \u003cp\u003eHow Our Biases and Values Help Us Connect 34\u003c\/p\u003e \u003cp\u003eThe Role of Emotional Intelligence 35\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Education of Environment 37\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLearn How to Collect and Gather Information 37\u003c\/p\u003e \u003cp\u003eBecome an Active Listener 43\u003c\/p\u003e \u003cp\u003eBe an Active Member of Your Community 45\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 Thinking Like a Sociologist 47\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDevelop a Habit of Understanding Why Things are the Way They are 47\u003c\/p\u003e \u003cp\u003eStudy Melting Pots, Tossed Salads, and the Intersections in between Over Time 48\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Applying LORA to Educate 49\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eListen 49\u003c\/p\u003e \u003cp\u003eObserve 49\u003c\/p\u003e \u003cp\u003eReflect 50\u003c\/p\u003e \u003cp\u003eAct 51\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart II Don’t Perpetuate\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Don’t Perpetuate Systems 55\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eExperiencing Stereotypes 56\u003c\/p\u003e \u003cp\u003eThe Danger of Perpetuating Stereotypes 58\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 Identity 61\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eRevealing My Identities 61\u003c\/p\u003e \u003cp\u003eMaking Assumptions about Other People’s Identities 62\u003c\/p\u003e \u003cp\u003eInsiders versus Outsiders 64\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 Privilege 65\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTypes of Privilege 65\u003c\/p\u003e \u003cp\u003eEquality and Equity 69\u003c\/p\u003e \u003cp\u003eBarriers to Connection 70\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10 The Media 71\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eJournalism 72\u003c\/p\u003e \u003cp\u003ePlatforms Have to Acknowledge Their Power 76\u003c\/p\u003e \u003cp\u003eEntertainment (Movies, Music, Books, and TV) 79\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 11 Workplaces 83\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Connection between Diversity and Inclusion 84\u003c\/p\u003e \u003cp\u003eAssess 86\u003c\/p\u003e \u003cp\u003eArrange 87\u003c\/p\u003e \u003cp\u003eApply 93\u003c\/p\u003e \u003cp\u003eAccountability and Analysis 95\u003c\/p\u003e \u003cp\u003eAffinity 96\u003c\/p\u003e \u003cp\u003eDiversity and Inclusion Starts at the Top 97\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 12 What about Recruiting and Talent Acquisition? 103\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTalent Search 104\u003c\/p\u003e \u003cp\u003eThe Power of Employer Branding 110\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 13 Education 113\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eHistory 113\u003c\/p\u003e \u003cp\u003eSocial Justice 118\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 14 How Allies Can Use Their Privileges and Limit Othering 125\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstand How History Plays into What is Going on Today 128\u003c\/p\u003e \u003cp\u003eUnderstand the Complexities of Your Identity 128\u003c\/p\u003e \u003cp\u003eUnderstand That Intersectionality Exists 130\u003c\/p\u003e \u003cp\u003eDo Something! 130\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 15 Applying LORA to Don’t Perpetuate 133\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eListen 133\u003c\/p\u003e \u003cp\u003eObserve 133\u003c\/p\u003e \u003cp\u003eReflect 133\u003c\/p\u003e \u003cp\u003eAct 135\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart III Instead, Communicate \u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 16 Actually, Communicate 139\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAcknowledging Ideological Differences 140\u003c\/p\u003e \u003cp\u003eSilence is Not the Answer 140\u003c\/p\u003e \u003cp\u003eThe Virus of Apathy 141\u003c\/p\u003e \u003cp\u003eEveryone’s Voice Matters 143\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 17 No More Binary Thinking 147\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 18 Finding Mutual Purpose and Shared Meaning 151\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIdentify Your Feelings 151\u003c\/p\u003e \u003cp\u003eCreate a Safe Environment 152\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 19 Receiving Feedback 163\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIgnore the Impulse to React and Embrace the Pause 163\u003c\/p\u003e \u003cp\u003eUnderstand the Intent-Impact Gap 164\u003c\/p\u003e \u003cp\u003eAcknowledge the Feedback 164\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 20 Practice the “Yes, And” 167\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 21 Communicating Like an Architect 171\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eArchitect as a Metaphor for Communication 172\u003c\/p\u003e \u003cp\u003eThe Architecture of Communication Model for Speaking Out 174\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 22 What Nelson Mandela Taught Us about Seeing the Bigger Picture 177\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eMandela Found Freedom in Forgiveness 177\u003c\/p\u003e \u003cp\u003eMandela Was Focused on Goals and a Mission beyond Himself 179\u003c\/p\u003e \u003cp\u003eSurround Yourself with People Drastically Different from You 180\u003c\/p\u003e \u003cp\u003eMandela Knew How to Find Unity in Global Moments 180\u003c\/p\u003e \u003cp\u003eEducate Yourself 180\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 23 The Path to Reconciliation in Rwanda After Genocide 183\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 24 Healing Our World Today 187\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAvoiding Cancel Culture 187\u003c\/p\u003e \u003cp\u003eWe All Need to Be Forgiven 189\u003c\/p\u003e \u003cp\u003eOpen Dialogue and Open-Mindedness 190\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 25 The Importance of Cultural Awareness 191\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Four Stages of Cultural Awareness 192\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 26 How Parents Can Help Their Children Be Culturally Aware 195\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEncourage Regular Interaction with Other Cultures 195\u003c\/p\u003e \u003cp\u003eEncourage Reading Diverse Books 196\u003c\/p\u003e \u003cp\u003eEncourage Respect and an Appreciation for Different-Sounding Names 196\u003c\/p\u003e \u003cp\u003eUse Food as a Way to Understand Other Cultures 197\u003c\/p\u003e \u003cp\u003eEncourage Critical Thinking as Opposed to Assumption 197\u003c\/p\u003e \u003cp\u003eEncourage Language Learning 197\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 27 How Schools and Teachers Can Help Children Be Culturally Aware 199\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAppreciate and Celebrate the Cultural Backgrounds of Your Students 199\u003c\/p\u003e \u003cp\u003eBe Your Students’ Leader and Not Their Dictator 200\u003c\/p\u003e \u003cp\u003eCreate a Curriculum That Respects and Includes All the People it Serves 200\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 28 Applying LORA to Instead, Communicate 203\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eListen 203\u003c\/p\u003e \u003cp\u003eObserve 203\u003c\/p\u003e \u003cp\u003eReflect 204\u003c\/p\u003e \u003cp\u003eAct 204\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 29 Use Your Difference to Make a Difference 205\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eValuing Collaboration 206\u003c\/p\u003e \u003cp\u003eConnecting via Technology 207\u003c\/p\u003e \u003cp\u003eInclusion Beats Division \u003ci\u003eEvery \u003c\/i\u003eTime! 207\u003c\/p\u003e \u003cp\u003eGlossary 211\u003c\/p\u003e \u003cp\u003eAbout the Author 215\u003c\/p\u003e \u003cp\u003eIndex 217\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49407093965143,"sku":"9781119590699","price":18.69,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781119590699.jpg?v=1730498153","url":"https:\/\/bookcurl.com\/products\/use-your-difference-to-make-a-difference-9781119590699","provider":"Book Curl","version":"1.0","type":"link"}