{"product_id":"unequaled-9781119081456","title":"Unequaled","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThe real secret to career success and what it takes to get ahead is EQ       UNEQUALED is the client service professional's guide to getting ahead and achieving professional goals. You're smart and hard working, but guess what   so is everyone else.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003ePreface xi\u003c\/p\u003e \u003cp\u003eAcknowledgments xv\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1. Navigating Your Career (How to Manage Yourself ) 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eI. What Is There Other Than Brains and Hard Work? 3\u003c\/p\u003e \u003cp\u003eII. Emotional Quotient (EQ) 5\u003c\/p\u003e \u003cp\u003eAdaptability 6\u003c\/p\u003e \u003cp\u003eAdapting to Adversity 7\u003c\/p\u003e \u003cp\u003eCollaboration 8\u003c\/p\u003e \u003cp\u003eEmpathy 9\u003c\/p\u003e \u003cp\u003eIII. The Three Ds: Details, Deadlines, and Data 13\u003c\/p\u003e \u003cp\u003eDetails Always Matter 15\u003c\/p\u003e \u003cp\u003eKnow Your Deadlines 17\u003c\/p\u003e \u003cp\u003eGet the Data Right! 19\u003c\/p\u003e \u003cp\u003eIV. Expectations and Evaluations 23\u003c\/p\u003e \u003cp\u003ePromotion Committee 24\u003c\/p\u003e \u003cp\u003eGrab That Cup of Coffee with the Boss 26\u003c\/p\u003e \u003cp\u003eV. Networking: Risks, Benefits, and Tips 29\u003c\/p\u003e \u003cp\u003eBenefits of Networking 31\u003c\/p\u003e \u003cp\u003eBe Systematic 31\u003c\/p\u003e \u003cp\u003eIcebreakers 32\u003c\/p\u003e \u003cp\u003eCurrency 33\u003c\/p\u003e \u003cp\u003eVI. Where Are You? 35\u003c\/p\u003e \u003cp\u003eHow to Be Happier 37\u003c\/p\u003e \u003cp\u003eCreate a Roadmap to Your Dream Job 38\u003c\/p\u003e \u003cp\u003eNavigating the Headwinds and Tailwinds of Your Career 39\u003c\/p\u003e \u003cp\u003eVII. Selling Yourself 41\u003c\/p\u003e \u003cp\u003eSpeak Up 42\u003c\/p\u003e \u003cp\u003eVIII. The Path to Sponsorship 45\u003c\/p\u003e \u003cp\u003eRole Models 45\u003c\/p\u003e \u003cp\u003eMentors 46\u003c\/p\u003e \u003cp\u003eSponsors 48\u003c\/p\u003e \u003cp\u003eIX. Magic Formula 51\u003c\/p\u003e \u003cp\u003eAbility 51\u003c\/p\u003e \u003cp\u003eOpportunity 52\u003c\/p\u003e \u003cp\u003eCourage 52\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2. Becoming More Commercial (How to Work with Your Clients) 55\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eX. Why Is Being Commercial Relevant to You? 57\u003c\/p\u003e \u003cp\u003eTurn Client Relationships into Revenue 58\u003c\/p\u003e \u003cp\u003eHow to Be More Commercial 59\u003c\/p\u003e \u003cp\u003eXI. How toWin Business 63\u003c\/p\u003e \u003cp\u003eThe Art of Building Client Relationships 67\u003c\/p\u003e \u003cp\u003eHow to Monetize Client Relationships 69\u003c\/p\u003e \u003cp\u003eHow to Better Persuade Others 72\u003c\/p\u003e \u003cp\u003eXII. How to Prepare for the Client Meeting 75\u003c\/p\u003e \u003cp\u003eThe Four Rs 75\u003c\/p\u003e \u003cp\u003eChange of Mindset 78\u003c\/p\u003e \u003cp\u003eHave a Strong Opening and Strong Close 79\u003c\/p\u003e \u003cp\u003eHow to Ask for the Order 81\u003c\/p\u003e \u003cp\u003eDealing with Rejection 82\u003c\/p\u003e \u003cp\u003eXIII. Differentiating Yourself with Clients 85\u003c\/p\u003e \u003cp\u003eDifferentiating Yourself through Likability and Trust 85\u003c\/p\u003e \u003cp\u003eDifferentiating Yourself through Insight 87\u003c\/p\u003e \u003cp\u003eUsing the Apple Five Steps of Service 89\u003c\/p\u003e \u003cp\u003eXIV. Assessing the Client Situation 91\u003c\/p\u003e \u003cp\u003eKnow Your Client’s Vital Signs 91\u003c\/p\u003e \u003cp\u003eHow to Know if You Are Making Progress with a Client 92\u003c\/p\u003e \u003cp\u003eXV. How Firm Strategy Is Commercial 95\u003c\/p\u003e \u003cp\u003eKnow Your Firm’s Strategy 95\u003c\/p\u003e \u003cp\u003eConnect Firm Strategy to Commercial Impact 96\u003c\/p\u003e \u003cp\u003eClients Hire Your Firm and They Hire You 97\u003c\/p\u003e \u003cp\u003eTrust-Based Client Relationships 100\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3. Becoming an Exceptional Leader 103\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eXVI. Engaging and Leading People 105\u003c\/p\u003e \u003cp\u003eThree Hats 108\u003c\/p\u003e \u003cp\u003eThree Cs of Team Building 111\u003c\/p\u003e \u003cp\u003eScreening Prospective Team Members 112\u003c\/p\u003e \u003cp\u003eXVII. The War for Talent 117\u003c\/p\u003e \u003cp\u003eThe Three Ms 119\u003c\/p\u003e \u003cp\u003eBe Alert to theThree Ds 121\u003c\/p\u003e \u003cp\u003eValues and Culture 123\u003c\/p\u003e \u003cp\u003eXVIII. Importance of Exceptional Leadership 125\u003c\/p\u003e \u003cp\u003eHerzberg’s Motivation-Hygiene Theory 125\u003c\/p\u003e \u003cp\u003eA Team Never Forgets How You Make Them Feel 127\u003c\/p\u003e \u003cp\u003eImportance of Optimistic Leadership 128\u003c\/p\u003e \u003cp\u003eDefinition of a Good Boss 130\u003c\/p\u003e \u003cp\u003eKnee-Jerk Reaction 132\u003c\/p\u003e \u003cp\u003eAdaptive Leadership 134\u003c\/p\u003e \u003cp\u003eXIX. Control the Controllables 137\u003c\/p\u003e \u003cp\u003eXX. Closing Advice 139\u003c\/p\u003e \u003cp\u003eTen Books that Might Help You 139\u003c\/p\u003e \u003cp\u003eHighly Practical Tips 142\u003c\/p\u003e \u003cp\u003eSummary 145\u003c\/p\u003e \u003cp\u003eAbout the Author 147\u003c\/p\u003e \u003cp\u003eIndex 149\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49406980915543,"sku":"9781119081456","price":19.54,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781119081456.jpg?v=1730497775","url":"https:\/\/bookcurl.com\/products\/unequaled-9781119081456","provider":"Book Curl","version":"1.0","type":"link"}