{"product_id":"transforming-health-care-leadership-9781118505632","title":"Transforming Health Care Leadership","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eHealth care organizations are challenged to improve care at the bedside for patients, learn from individual patients to improve population health, and reduce per capita costs. To achieve these aims, leaders are needed in all parts of the organization need positive solutions. \u003ci\u003eTransforming Health Care Leadership\u003c\/i\u003e provides healthcare leaders with the knowledge and tools to master the unprecedented level of change that health care organizations and their leaders now face. It also challenges management myths that served in bureaucracies but mislead in learning organizations.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eFigures, Tables, Exhibits xiii\u003c\/p\u003e \u003cp\u003ePreface xxi\u003c\/p\u003e \u003cp\u003eThe Authors xxix\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 1: The Challenge to Health Care Organizations and Creating the Leadership Team 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1 \u003c\/b\u003e\u003cb\u003eIntroduction: From Management Myths to Strategic Intelligence 3\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePlan of the Book 8\u003c\/p\u003e \u003cp\u003ePart 1: The Challenge to Health Care Organizations and Creating the Leadership Team 8\u003c\/p\u003e \u003cp\u003ePart 2: Strategic Intelligence and Profound Knowledge for Leading 9\u003c\/p\u003e \u003cp\u003ePart 3: Learning from Other Leaders and Creating a Path Forward 11\u003c\/p\u003e \u003cp\u003eKey Terms 11\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2 \u003c\/b\u003e\u003cb\u003eWhy and How Health Care Organizations Need to Change 13\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Purpose of the Preliminary Research 18\u003c\/p\u003e \u003cp\u003eThe Model of Change 18\u003c\/p\u003e \u003cp\u003eChanging Modes of Production in Health Care 20\u003c\/p\u003e \u003cp\u003eHealth Care in Learning Organizations 20\u003c\/p\u003e \u003cp\u003eLeadership for Learning 23\u003c\/p\u003e \u003cp\u003eThe Human Side of Change 24\u003c\/p\u003e \u003cp\u003eApproach to Service 25\u003c\/p\u003e \u003cp\u003eThe Role of Culture 26\u003c\/p\u003e \u003cp\u003eThe Mayo Model 27\u003c\/p\u003e \u003cp\u003eSummary 29\u003c\/p\u003e \u003cp\u003eKey Terms 31\u003c\/p\u003e \u003cp\u003eExercises 31\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3 \u003c\/b\u003e\u003cb\u003eLeading Health Care Change 35\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSummary 43\u003c\/p\u003e \u003cp\u003eKey Terms 43\u003c\/p\u003e \u003cp\u003eExercises 43\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4 \u003c\/b\u003e\u003cb\u003eDeveloping a Leadership Philosophy 45\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eHow to Develop a Philosophy 46\u003c\/p\u003e \u003cp\u003ePurpose 46\u003c\/p\u003e \u003cp\u003eEthical and Moral Reasoning 46\u003c\/p\u003e \u003cp\u003eLevels of Moral Reasoning 47\u003c\/p\u003e \u003cp\u003ePractical Values 48\u003c\/p\u003e \u003cp\u003eGap Analysis 50\u003c\/p\u003e \u003cp\u003eDefinition of Results 51\u003c\/p\u003e \u003cp\u003eUsing the Purpose to Define Results: Cherokee Nation Health Services 52\u003c\/p\u003e \u003cp\u003eThe Mayo Clinic Organization Philosophy 53\u003c\/p\u003e \u003cp\u003eSummary 56\u003c\/p\u003e \u003cp\u003eKey Terms 56\u003c\/p\u003e \u003cp\u003eExercises 56\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 2: Strategic Intelligence and Profound Knowledge for Leading 59\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5 \u003c\/b\u003e\u003cb\u003eLeading with Strategic Intelligence and Profound Knowledge 61\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eForesight 63\u003c\/p\u003e \u003cp\u003eVisioning as Designing the Idealized Organization 64\u003c\/p\u003e \u003cp\u003ePartnering 65\u003c\/p\u003e \u003cp\u003eMotivating 68\u003c\/p\u003e \u003cp\u003eProfound Knowledge 68\u003c\/p\u003e \u003cp\u003eUnderstanding Systems 69\u003c\/p\u003e \u003cp\u003eUnderstanding Variation 71\u003c\/p\u003e \u003cp\u003eUnderstanding Psychology 72\u003c\/p\u003e \u003cp\u003eUnderstanding Theory of Knowledge 73\u003c\/p\u003e \u003cp\u003eEmploying Strategic Intelligence and Profound Knowledge 74\u003c\/p\u003e \u003cp\u003eSummary 75\u003c\/p\u003e \u003cp\u003eKey Terms 75\u003c\/p\u003e \u003cp\u003eExercises 76\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6 \u003c\/b\u003e\u003cb\u003eChanging Health Care Systems with Systems Thinking 77\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eInterdependence 84\u003c\/p\u003e \u003cp\u003eWhat Do We Mean by Process? 85\u003c\/p\u003e \u003cp\u003eTwo Kinds of Complexity 87\u003c\/p\u003e \u003cp\u003eClassifications of Processes 89\u003c\/p\u003e \u003cp\u003eDefining the System 93\u003c\/p\u003e \u003cp\u003eWhy Systems Thinking Is Difficult 96\u003c\/p\u003e \u003cp\u003eChanging a System 97\u003c\/p\u003e \u003cp\u003eLeverage, Constraints, and Bottlenecks 98\u003c\/p\u003e \u003cp\u003eSystems and People: Improving Behavior 100\u003c\/p\u003e \u003cp\u003eSummary 102\u003c\/p\u003e \u003cp\u003eKey Terms 103\u003c\/p\u003e \u003cp\u003eExercises 103\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7 \u003c\/b\u003e\u003cb\u003eStatistical Thinking for Health Care Leaders: Knowledge About Variation 107\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eInterpretation of a Control Chart 110\u003c\/p\u003e \u003cp\u003eAvoiding the Two Kinds of Mistakes in Reacting to Variation 114\u003c\/p\u003e \u003cp\u003eGraphical Display Using Statistical Thinking 115\u003c\/p\u003e \u003cp\u003ePower of Simple Run Charts for Data Display 120\u003c\/p\u003e \u003cp\u003eLeadership to Improve Population Health 127\u003c\/p\u003e \u003cp\u003eSummary 131\u003c\/p\u003e \u003cp\u003eKey Terms 131\u003c\/p\u003e \u003cp\u003eExercises 132\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8 \u003c\/b\u003e\u003cb\u003eUnderstanding the Psychology of Collaborators 137\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePersonality Intelligence 139\u003c\/p\u003e \u003cp\u003eTalents and Temperament 139\u003c\/p\u003e \u003cp\u003eSocial Character 140\u003c\/p\u003e \u003cp\u003eDrives 141\u003c\/p\u003e \u003cp\u003eMotivational Types 144\u003c\/p\u003e \u003cp\u003eIdentities and Philosophy 148\u003c\/p\u003e \u003cp\u003eBureaucratic and Interactive Values 149\u003c\/p\u003e \u003cp\u003eBureaucratic and Interactive 149\u003c\/p\u003e \u003cp\u003eMotivation: Popular Ideas to Unlearn 151\u003c\/p\u003e \u003cp\u003eMaslow’s Hierarchy of Needs Theory 151\u003c\/p\u003e \u003cp\u003eMaccoby’s Critique of Maslow’s Theory 152\u003c\/p\u003e \u003cp\u003eHawthorne Experiments: Maccoby Critique 152\u003c\/p\u003e \u003cp\u003eUsing Personality Intelligence 155\u003c\/p\u003e \u003cp\u003eCreating the Environment for Intrinsic Motivation: The Five Rs of Motivation and the Seven Value-Drives 155\u003c\/p\u003e \u003cp\u003eLeading with the Heart 160\u003c\/p\u003e \u003cp\u003eDisciplines of the Heart 163\u003c\/p\u003e \u003cp\u003eSeeing Things as They Are—Deep Listening 163\u003c\/p\u003e \u003cp\u003eListening and Responding to Others 164\u003c\/p\u003e \u003cp\u003eSummary 165\u003c\/p\u003e \u003cp\u003eKey Terms 166\u003c\/p\u003e \u003cp\u003eExercises 167\u003c\/p\u003e \u003cp\u003e\u003cb\u003e9 \u003c\/b\u003e\u003cb\u003eA Health Care Leader’s Role in Building Knowledge 169\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eHow Do Theories Evolve? 170\u003c\/p\u003e \u003cp\u003eLearning and Continuous Improvement 174\u003c\/p\u003e \u003cp\u003eShared Meaning and Operational Definitions 176\u003c\/p\u003e \u003cp\u003eUtilizing a Standard Methodology for Learning in the Organization 177\u003c\/p\u003e \u003cp\u003eUsing Multiple PDSA Cycles to Build Knowledge 184\u003c\/p\u003e \u003cp\u003eThe Leader as Learner and Teacher 186\u003c\/p\u003e \u003cp\u003eSummary 188\u003c\/p\u003e \u003cp\u003eKey Terms 188\u003c\/p\u003e \u003cp\u003eExercises 189\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 3: Learning from Other Leaders and Creating a Path Forward 191\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e10 \u003c\/b\u003e\u003cb\u003eThree Case Studies: Mastering Change 193\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCase Study A: System for Mastering Change in Jönköping County Council, Sweden 197\u003c\/p\u003e \u003cp\u003eCase Study B: A Medical Director-Leader Improves Care in Dialysis Clinics 219\u003c\/p\u003e \u003cp\u003eCase Study C: Building a Learning Organization at OCHIN, Portland, Oregon, United States 232\u003c\/p\u003e \u003cp\u003eKey Terms 256\u003c\/p\u003e \u003cp\u003e\u003cb\u003e11 \u003c\/b\u003e\u003cb\u003eLeading Change: First Steps in Employing Strategic Intelligence to Get Results 259\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAssessing and Defining Purpose for the Organization 260\u003c\/p\u003e \u003cp\u003eAssessing the Learning Organization 263\u003c\/p\u003e \u003cp\u003eAligning Roles to Support the Organization’s Purpose 264\u003c\/p\u003e \u003cp\u003eLeading Health Care 269\u003c\/p\u003e \u003cp\u003eDeveloping a Leadership Philosophy and Practical Values 270\u003c\/p\u003e \u003cp\u003eSummarizing and Interpreting Results from the Practical Values Gap Survey for Leadership Team Learning 272\u003c\/p\u003e \u003cp\u003eStrategic Intelligence and Profound Knowledge for Changing Systems 274\u003c\/p\u003e \u003cp\u003eSummarizing and Interpreting Results from the Strategic Intelligence Inventory for Leadership Team Learning 277\u003c\/p\u003e \u003cp\u003eDeveloping Personality Intelligence 281\u003c\/p\u003e \u003cp\u003eSystems Thinking: Creating a System Map of Your Organization 283\u003c\/p\u003e \u003cp\u003eProcess of Change: Idealized Design 288\u003c\/p\u003e \u003cp\u003eUnderstanding the Psychology of Partners and Collaborators 290\u003c\/p\u003e \u003cp\u003eTranslating the Vision and Strategy to Actionable Approaches 291\u003c\/p\u003e \u003cp\u003eLeading Individual and Team Improvement Efforts to Achieve the Vision 294\u003c\/p\u003e \u003cp\u003eThe Sponsor Report: Keeping Leaders in the Communication Loop 296\u003c\/p\u003e \u003cp\u003eLearning from Improvement Efforts 299\u003c\/p\u003e \u003cp\u003eRedeployment of Resources 301\u003c\/p\u003e \u003cp\u003eRemoving Barriers and Obstacles 302\u003c\/p\u003e \u003cp\u003eSummary 309\u003c\/p\u003e \u003cp\u003eKey Terms 310\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAppendix 311\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLeadership Personality Survey 311\u003c\/p\u003e \u003cp\u003eSocial Character Questionnaire 318\u003c\/p\u003e \u003cp\u003eScoring of Social Character Questionnaire 319\u003c\/p\u003e \u003cp\u003eUnderstanding Leadership Personality 320\u003c\/p\u003e \u003cp\u003eThe Caring (Freud’s Erotic) Leadership Personality 322\u003c\/p\u003e \u003cp\u003eThe Visionary (Freud’s Narcissistic) Leadership Personality 324\u003c\/p\u003e \u003cp\u003eThe Exacting (Freud’s Obsessive) Leadership Personality 326\u003c\/p\u003e \u003cp\u003eThe Adaptive (Fromm’s Marketing) Leadership Personality 328\u003c\/p\u003e \u003cp\u003eLeadership Personality Examples 330\u003c\/p\u003e \u003cp\u003eCombinations of Types 332\u003c\/p\u003e \u003cp\u003eCaring-Dominant Mixed Leadership Types 332\u003c\/p\u003e \u003cp\u003eVisionary-Dominant Mixed Leadership Types 335\u003c\/p\u003e \u003cp\u003eExacting-Dominant Mixed Leadership Types 337\u003c\/p\u003e \u003cp\u003eAdaptive-Dominant Mixed Leadership Types 339\u003c\/p\u003e \u003cp\u003eMixed Type and Social Character 342\u003c\/p\u003e \u003cp\u003eFarming-Craft Social Character 342\u003c\/p\u003e \u003cp\u003eBureaucratic Social Character 343\u003c\/p\u003e \u003cp\u003eInteractive Social Character 344\u003c\/p\u003e \u003cp\u003eGlossary 345\u003c\/p\u003e \u003cp\u003eIndex 367\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":48866372813143,"sku":"9781118505632","price":46.95,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781118505632.jpg?v=1722278338","url":"https:\/\/bookcurl.com\/products\/transforming-health-care-leadership-9781118505632","provider":"Book Curl","version":"1.0","type":"link"}