{"product_id":"training-in-interpersonal-skills-9780132551748","title":"Training in Interpersonal Skills","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eFor undergraduate and graduate courses in organizational behavior and human resources.    This book takes an applied approach by having students focus on developing and practicing interpersonal skills rather than learning pure management theory.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eBrief Contents   Part I: Self-Awareness  \u003cul\u003e\n\u003cli\u003eChapter 1. Skills: An Introduction\u003c\/li\u003e\n\u003cli\u003eChapter 2. Self-Awareness: A Point of Departure\u003c\/li\u003e\n\u003cli\u003eChapter 3. Self-Management: Clarifying Values, Setting Goals, and Planning\u003c\/li\u003e\n\u003cli\u003eChapter 4. Applying Emotional Intelligence\u003c\/li\u003e\n\u003c\/ul\u003e  Part II: Communicating  \u003cul\u003e\n\u003cli\u003eChapter 5. Sending Interpersonal Messages\u003c\/li\u003e\n\u003cli\u003eChapter 6. Listening and Reading Nonverbal Messages\u003c\/li\u003e\n\u003cli\u003eChapter 7. Providing Feedback\u003c\/li\u003e\n\u003cli\u003eChapter 8. Communicating Across Cultures\u003c\/li\u003e\n\u003c\/ul\u003e  Part III: Motivating  \u003cul\u003e\n\u003cli\u003eChapter 9. Goal Setting\u003c\/li\u003e\n\u003cli\u003eChapter 10. Coaching, Counseling, and Mentoring\u003c\/li\u003e\n\u003cli\u003eChapter 11. Empowering People Through Delegation\u003c\/li\u003e\n\u003c\/ul\u003e  Part IV: Leading  \u003cul\u003e\n\u003cli\u003eChapter 12. Politicking\u003c\/li\u003e\n\u003cli\u003eChapter 13. Persuading\u003c\/li\u003e\n\u003cli\u003eChapter 14. Applying Leadership Style\u003c\/li\u003e\n\u003cli\u003eChapter 15. Managing Change\u003c\/li\u003e\n\u003c\/ul\u003e  Part V: Teaming  \u003cul\u003e\n\u003cli\u003eChapter 16. Facilitating Teamwork\u003c\/li\u003e\n\u003cli\u003eChapter 17. Valuing Diversity\u003c\/li\u003e\n\u003c\/ul\u003e  Part VI: Problem Solving  \u003cul\u003e\n\u003cli\u003eChapter 18. Ethical Decision Making\u003c\/li\u003e\n\u003cli\u003eChapter 19. Creative Problem Solving\u003c\/li\u003e\n\u003cli\u003eChapter 20. Resolving Conflicts\u003c\/li\u003e\n\u003cli\u003eChapter 21. Negotiating\u003c\/li\u003e\n\u003c\/ul\u003e  Part VII: Integrating Exercises","brand":"Pearson Education (US)","offers":[{"title":"Default Title","offer_id":49524376895831,"sku":"9780132551748","price":150.11,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780132551748.jpg?v=1731856534","url":"https:\/\/bookcurl.com\/products\/training-in-interpersonal-skills-9780132551748","provider":"Book Curl","version":"1.0","type":"link"}