{"product_id":"toxic-workplace-9780470424841","title":"Toxic Workplace","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThe systems antidote to \"poison\" personalities in the workplace  Most leaders have experienced the frustration and confusion of dealing with an extremely difficult person--an individual who debilitates individuals, teams, and even organizations.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003ePart One: Understanding Toxic People and Toxic Environments 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1. The Human and Financial Costs of Working with Toxic People: Toxic Behaviors are Just the Tip of the Iceberg 3\u003c\/p\u003e \u003cp\u003e2. Recognizing the Toxic Personality: It Isn’t as Easy as You Think 21\u003c\/p\u003e \u003cp\u003e3. Leader Reactions and Strategies That Typically Don’t Work: Why Identify Strategies That Don’t Work? 43\u003c\/p\u003e \u003cp\u003e4. Organizational Culture: How Toxicity Spreads Like an Infection 67\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Two: The Toxic Organization Change System Model 85\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e5. Organizational Strategies: Dealing with Toxicity at the Highest System Level 89\u003c\/p\u003e \u003cp\u003e6. Team Strategies: Dealing with Toxicity at the Team Level 111\u003c\/p\u003e \u003cp\u003e7. Individual Strategies: Dealing with Toxic People One-on-One 151\u003c\/p\u003e \u003cp\u003e8. Myths and Truths About Toxicity—and Renewal from a Toxic Environment: How to Move Beyond Toxicity 181\u003c\/p\u003e \u003cp\u003eAppendix A: Our Research Methodology 209\u003c\/p\u003e \u003cp\u003eAppendix B: National Survey Responses on Toxic Behaviors 215\u003c\/p\u003e \u003cp\u003eNotes 233\u003c\/p\u003e \u003cp\u003eThe Authors 237\u003c\/p\u003e \u003cp\u003eIndex 239\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":48733787029847,"sku":"9780470424841","price":18.69,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780470424841.jpg?v=1720001686","url":"https:\/\/bookcurl.com\/products\/toxic-workplace-9780470424841","provider":"Book Curl","version":"1.0","type":"link"}