{"product_id":"total-quality-management-blueprint-business-blueprints-9780631195771","title":"Total Quality Management Blueprint Business","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e* Written by a leading European academic expert and a practising industrialist.  * Provides an up--to--date guide to the central issues of TQM through theory, practice, and empirical research.  * Standalone chapters provide a flexible structure. .\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eList of Figures. \u003cp\u003eList of Tables.\u003c\/p\u003e \u003cp\u003ePreface.\u003c\/p\u003e \u003cp\u003eGlossary of Terms.\u003c\/p\u003e \u003cp\u003e1. Total Quality Management: An Introduction.\u003c\/p\u003e \u003cp\u003e2. The Received Wisdom on Total Quality Management.\u003c\/p\u003e \u003cp\u003e3. The Role of Management in Total Quality Management.\u003c\/p\u003e \u003cp\u003e4. Business Process Management.\u003c\/p\u003e \u003cp\u003e5. Quality Management Systems.\u003c\/p\u003e \u003cp\u003e6. Quality Management Tools and Techniques.\u003c\/p\u003e \u003cp\u003e7. Teams and Teamwork.\u003c\/p\u003e \u003cp\u003e8. Assessment of Progress.\u003c\/p\u003e \u003cp\u003e9. The Introduction of Total Quality Management.\u003c\/p\u003e \u003cp\u003e10. Total Quality Management Summary.\u003c\/p\u003e \u003cp\u003eIndex.\u003c\/p\u003e","brand":"John Wiley and Sons Ltd","offers":[{"title":"Default Title","offer_id":49403404419415,"sku":"9780631195771","price":30.39,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780631195771.jpg?v=1730483367","url":"https:\/\/bookcurl.com\/products\/total-quality-management-blueprint-business-blueprints-9780631195771","provider":"Book Curl","version":"1.0","type":"link"}