{"product_id":"this-is-service-design-thinking-9781118156308","title":"This is Service Design Thinking","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eHow to design and market services to create outstanding customer experiences    Service design thinking is the designing and marketing of services that improve the customer experience, and the interactions between the service providers and the customers.","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49528822956375,"sku":"9781118156308","price":29.7,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781118156308.jpg?v=1731873155","url":"https:\/\/bookcurl.com\/products\/this-is-service-design-thinking-9781118156308","provider":"Book Curl","version":"1.0","type":"link"}