{"product_id":"the-strategic-management-of-information-systems-9780470034675","title":"The Strategic Management of Information Systems","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e* A comprehensively updated revision of a book regarded by many as one the leading and authoritative titles for practitioners, academics and students in the domain of information systems and technology (IS\/IT) strategy.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003ePreface to the Fourth Edition ix\u003c\/p\u003e \u003cp\u003eAbout the Authors xvii\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1 The Evolving Role of Information Systems and Technology in Organizations: A Strategic Perspective 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eInformation Systems (IS), Information Technology (IT) and ‘Digital’ 2\u003c\/p\u003e \u003cp\u003e‘Digital Disruption’: The Impact of IS\/IT 7\u003c\/p\u003e \u003cp\u003eA Three‐era Model of Evolving IT Application in Organizations 15\u003c\/p\u003e \u003cp\u003eA Classification of the Strategic Uses of IS\/IT 17\u003c\/p\u003e \u003cp\u003eSuccess Factors in Strategic Information Systems 25\u003c\/p\u003e \u003cp\u003eA Portfolio Management Perspective on IS\/IT Investments 27\u003c\/p\u003e \u003cp\u003eWhat Is an IS\/IT or Digital Strategy? 29\u003c\/p\u003e \u003cp\u003eFrom Strategic Alignment to Strategy Co‐evolution 35\u003c\/p\u003e \u003cp\u003eDigital Strategies for the 21st Century: Building a Dynamic Capability to Leverage IS\/IT 39\u003c\/p\u003e \u003cp\u003eSummary 43\u003c\/p\u003e \u003cp\u003eEndnotes 44\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2 An Overview of Strategic Management and the IS\/IT Strategy Implications 49\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Evolving Nature of Strategic Management in Organizations 50\u003c\/p\u003e \u003cp\u003eScope of Strategy Development 54\u003c\/p\u003e \u003cp\u003eA Framework for Strategy Formulation 55\u003c\/p\u003e \u003cp\u003eWhere to Compete 57\u003c\/p\u003e \u003cp\u003eHow to Gain an Advantage 60\u003c\/p\u003e \u003cp\u003eWhat Assets do We Have? What Assets are Required? 77\u003c\/p\u003e \u003cp\u003eHow to Change – the Need for Dynamic Capabilities 81\u003c\/p\u003e \u003cp\u003eStrategy Implementation 82\u003c\/p\u003e \u003cp\u003eSummary 83\u003c\/p\u003e \u003cp\u003eEndnotes 84\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3 Establishing an Effective Process for Developing Information Systems and Technology (or Digital) Strategies 87\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSome Definitional Clarity 88\u003c\/p\u003e \u003cp\u003eThe Evolution of the IS\/IT Strategy Process: From Technology Deployment to Strategic Focus 89\u003c\/p\u003e \u003cp\u003eThe Business Context for Developing and Managing the Strategy 94\u003c\/p\u003e \u003cp\u003eEstablishing an Effective Process: Continuous and Flexible 97\u003c\/p\u003e \u003cp\u003eSetting the Scope for the Strategy 104\u003c\/p\u003e \u003cp\u003eA Framework for IS\/IT Strategy Formulation 108\u003c\/p\u003e \u003cp\u003eOther Deliverables from the IS\/IT Strategy Process 119\u003c\/p\u003e \u003cp\u003eSummary 122\u003c\/p\u003e \u003cp\u003eEndnotes 123\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4 IS\/IT Strategic Analysis: Achieving Alignment with Business Operations and Strategy 125\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding the Current Situation 126\u003c\/p\u003e \u003cp\u003eThe Business Operating Model: Processes, Activities and Key Entities 130\u003c\/p\u003e \u003cp\u003eOrganizational Environment 136\u003c\/p\u003e \u003cp\u003eExamining the Existing IS\/IT Environment 139\u003c\/p\u003e \u003cp\u003eInformation and Systems to Meet Current Business Objectives: the Use of Balanced Scorecards and Critical Success Factors 146\u003c\/p\u003e \u003cp\u003eProcess Analysis 153\u003c\/p\u003e \u003cp\u003eRedesigning Processes 158\u003c\/p\u003e \u003cp\u003eEvaluating the Gap between Existing and Required IS\/IT Environments 161\u003c\/p\u003e \u003cp\u003eSummary 162\u003c\/p\u003e \u003cp\u003eEndnotes 163\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5 Innovating with Technology, Systems and Information 165\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding What It Means to Innovate with IT 166\u003c\/p\u003e \u003cp\u003eThe Process of Digital Business Innovation 168\u003c\/p\u003e \u003cp\u003eThe ‘push’ and ‘pull’ of Innovating with IS\/IT 173\u003c\/p\u003e \u003cp\u003eGetting Management Attention for Ideas and Innovations 177\u003c\/p\u003e \u003cp\u003eJoining the Dots: the Search for Ideas 180\u003c\/p\u003e \u003cp\u003eInnovating by Leveraging Information: Exploration and Exploitation 184\u003c\/p\u003e \u003cp\u003eThe Big Data Challenge 188\u003c\/p\u003e \u003cp\u003eDiscovering Strategic IS\/IT Opportunities from Information 191\u003c\/p\u003e \u003cp\u003eBuilding an Analytic Capability 198\u003c\/p\u003e \u003cp\u003eSummary 201\u003c\/p\u003e \u003cp\u003eEndnotes 202\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6 Exploiting Information Systems for Strategic Advantage 207\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAchieving and Sustaining Advantages across the Value Disciplines 208\u003c\/p\u003e \u003cp\u003eExploring New Value Propositions: Informating Products and Services 210\u003c\/p\u003e \u003cp\u003eAnalysis of Competitive Forces to Identify IS\/IT Opportunities and Threats 216\u003c\/p\u003e \u003cp\u003eValue Chain Analysis 220\u003c\/p\u003e \u003cp\u003eCustomer Life‐cycle Management and the Value Chain 228\u003c\/p\u003e \u003cp\u003eFrom Value Chain to Value Network 235\u003c\/p\u003e \u003cp\u003eThe Internal Value Chain 239\u003c\/p\u003e \u003cp\u003eThe Uses of Value Chain Analysis 244\u003c\/p\u003e \u003cp\u003eSummary 247\u003c\/p\u003e \u003cp\u003eEndnotes 248\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7 Determining the Business Information Systems Strategy 251\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBusiness Strategy and IS\/IT 252\u003c\/p\u003e \u003cp\u003eTools for IS\/IT Strategy Formulation and Their Relationships 256\u003c\/p\u003e \u003cp\u003eA Framework for Using the Tools and Techniques Effectively 258\u003c\/p\u003e \u003cp\u003eIdentifying how IS\/IT Could Impact the Business Strategy 260\u003c\/p\u003e \u003cp\u003eEstablishing the Relative Priorities for IS\/IT Investments 265\u003c\/p\u003e \u003cp\u003eLarge Organizations, Multiple SBUs and Strategy Consolidation 270\u003c\/p\u003e \u003cp\u003eSummary 272\u003c\/p\u003e \u003cp\u003eEndnote 272\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8 Managing the Portfolio of Business Applications 273\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eConclusions from Various Portfolio Models 275\u003c\/p\u003e \u003cp\u003eClassifying the Applications in the Portfolio 277\u003c\/p\u003e \u003cp\u003eReconciling Demand and Supply Issues in the Portfolio 280\u003c\/p\u003e \u003cp\u003eGeneric Application Management Strategies 282\u003c\/p\u003e \u003cp\u003ePortfolio Management Principles Applied to the Application Portfolio 291\u003c\/p\u003e \u003cp\u003eAligning Development Approaches to the Portfolio Segments 298\u003c\/p\u003e \u003cp\u003eThe ‘Special Case’ of Enterprise Systems 304\u003c\/p\u003e \u003cp\u003eManaging Application Portfolios in Multi‐unit Organizations 306\u003c\/p\u003e \u003cp\u003eSummary 309\u003c\/p\u003e \u003cp\u003eEndnotes 309\u003c\/p\u003e \u003cp\u003e\u003cb\u003e9 Justifying and Managing Information Systems and Technology Investments 311\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eInvestment and Priority Setting Policies 313\u003c\/p\u003e \u003cp\u003eJustifying and Evaluating IS\/IT Investments 314\u003c\/p\u003e \u003cp\u003eJustifying Business Applications 322\u003c\/p\u003e \u003cp\u003eJustifying Infrastructure Investments 326\u003c\/p\u003e \u003cp\u003eAssessing and Managing Investment Risks 332\u003c\/p\u003e \u003cp\u003eManaging the Portfolio of Investments 336\u003c\/p\u003e \u003cp\u003eSetting Priorities amongst IS\/IT Investments 338\u003c\/p\u003e \u003cp\u003eOrganizational IS\/IT Portfolio and Investment Management Maturities 344\u003c\/p\u003e \u003cp\u003eSummary 349\u003c\/p\u003e \u003cp\u003eEndnotes 350\u003c\/p\u003e \u003cp\u003e\u003cb\u003e10 An Organizing Framework for the Strategic Management of IS\/IT 353\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Strategic Management Requirement 354\u003c\/p\u003e \u003cp\u003ePositioning and Managing IS\/IT in an Organization 356\u003c\/p\u003e \u003cp\u003eFrom a Functional View of IS\/IT to an Organization‐wide Perspective – Capability and Competences 359\u003c\/p\u003e \u003cp\u003eIS\/IT Governance and Why It is Important 366\u003c\/p\u003e \u003cp\u003eWhat Decisions Need to be Governed? 371\u003c\/p\u003e \u003cp\u003eCreating the Organizing Framework for IS\/IT Decision Making 374\u003c\/p\u003e \u003cp\u003eInstruments of Governance 375\u003c\/p\u003e \u003cp\u003eSummary 391\u003c\/p\u003e \u003cp\u003eEndnotes 392\u003c\/p\u003e \u003cp\u003e\u003cb\u003e11 Strategic Management of IS\/IT Services and IT Infrastructure 395\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCreating and Sustaining Business Change: Projects and Services 396\u003c\/p\u003e \u003cp\u003eThe Need for the Strategic Management of IS\/IT Services and IT Infrastructure 397\u003c\/p\u003e \u003cp\u003eIS\/IT Service Categories 400\u003c\/p\u003e \u003cp\u003eManaging Operational and Value‐enabling Services 410\u003c\/p\u003e \u003cp\u003eStrategies for Managing IT Infrastructure and Infrastructure Services 414\u003c\/p\u003e \u003cp\u003eUnderstanding and Managing IT Risks 420\u003c\/p\u003e \u003cp\u003eSourcing of IS\/IT Resources and Services 423\u003c\/p\u003e \u003cp\u003eBusiness Process Outsourcing 434\u003c\/p\u003e \u003cp\u003eInnovation and Outsourcing 436\u003c\/p\u003e \u003cp\u003eBack‐sourcing and Switching Suppliers 438\u003c\/p\u003e \u003cp\u003eSummary 440\u003c\/p\u003e \u003cp\u003eEndnotes 441\u003c\/p\u003e \u003cp\u003e\u003cb\u003e12 The Strategic Management of Information Systems: \u003ci\u003eQuo Vadis\u003c\/i\u003e? 445\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Evolution of IS\/IT Strategy in Theory and Practice 447\u003c\/p\u003e \u003cp\u003eA Brief Résumé of some Core Ideas 452\u003c\/p\u003e \u003cp\u003eBuilding an IS\/IT or Digital Capability 455\u003c\/p\u003e \u003cp\u003eFrom Creating IS\/IT Assets to Improving Organizational Performance: Joining the Means to the Ends 458\u003c\/p\u003e \u003cp\u003eAchieving Alignment: a Multi‐themed Perspective 459\u003c\/p\u003e \u003cp\u003eThe Co‐evolution of Business and Digital Strategies 463\u003c\/p\u003e \u003cp\u003eThe Opportunity for CIOs to Have a Key Strategic Role 466\u003c\/p\u003e \u003cp\u003eConclusion 468\u003c\/p\u003e \u003cp\u003eEndnotes 469\u003c\/p\u003e \u003cp\u003eIndex 475\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default 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