{"product_id":"the-stay-interview-a-managers-guide-to-keeping-the-best-and-brightest-9780814436493","title":"The Stay Interview A Managers Guide to Keeping the Best and Brightest","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eItâs the worst sort of surprise: A valued and seemingly happy employee gives his notice. Can you do anything at this point? Probably not. Could you have anticipated the departure and tried to prevent it? Absolutely. Thatâs where this book comes in.\u003cp\u003eThis practical guide introduces managers to a powerful new engagement and retention tool: the stay interview. Smart companies have begun conducting these periodicreviews in order to discover why their important talent might leave and to solve any problems before they actually quit.\u003c\/p\u003e\u003cp\u003eWritten by the retention expert who pioneered the process, \u003ci\u003eThe Stay Interview\u003c\/i\u003e shows managers how to:\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003ePrepare for the meeting\u003c\/li\u003e\n\u003cli\u003eAnticipate an employeeâs top issues\u003c\/li\u003e\n\u003cli\u003eSet realistic expectations from the start\u003c\/li\u003e\n\u003cli\u003eRespond to difficult questions\u003c\/li\u003e\n\u003cli\u003eListen effectively and dig deeper\u003c\/li\u003e\n\u003cli\u003eCraft a detailed and effective stay plan complete with timeline\u003c\/li\u003e\n\u003cli\u003eAssess each employeeâs level of engagement, predict potential exits, and communicate results to u\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e CONTENTS \u003c\/p\u003e \u003cp\u003e 1 The Stay Interview | 1 \u003c\/p\u003e \u003cp\u003e 2 Preparing to Conduct Stay Interviews | 11 \u003c\/p\u003e \u003cp\u003e 3 Four Essential Skills | 27 \u003c\/p\u003e \u003cp\u003e 4 Managing the Exchange | 39 \u003c\/p\u003e \u003cp\u003e 5 Developing Stay Plans | 55 \u003c\/p\u003e \u003cp\u003e 6 Closing and Forecasting | 71 \u003c\/p\u003e \u003cp\u003e 7 Avoiding the Thirteen Stay Interview Traps | 87 \u003c\/p\u003e \u003cp\u003e 8 Experienced Managers Tell Their Tales | 97 \u003c\/p\u003e \u003cp\u003e 9 Based on a True Story | 115 \u003c\/p\u003e \u003cp\u003e Index | 123 \u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"McGraw-Hill Education","offers":[{"title":"Default Title","offer_id":51768165204311,"sku":"9780814436493","price":11.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780814436493.jpg?v=1758716652","url":"https:\/\/bookcurl.com\/products\/the-stay-interview-a-managers-guide-to-keeping-the-best-and-brightest-9780814436493","provider":"Book Curl","version":"1.0","type":"link"}