{"product_id":"the-reinventing-government-workbook-introducing-f-frontline-employees-to-reinvention-9780787941000","title":"The Reinventing Government Workbook Introducing F","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eIn this user--friAndly set of training materials, David Osborne and Victor Colon Rivera give managers and employees advice on how they can apply the principles behind the reinvention revolution that is changing the way government works.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eIntroduction.\u003cbr\u003e \u003cbr\u003e Module I: Clarifying Your Purpose.\u003cbr\u003e \u003cbr\u003e Principle 1. Customer-Driven Government: Meeting the Needs of theCustomer, Not the Bureaucracy.\u003cbr\u003e \u003cbr\u003e Principle 2. Mission-Driven Government: Transforming Rule-DrivenOrganizations.\u003cbr\u003e \u003cbr\u003e Principle 3. Anticipatory Government: Prevention Rather ThanCure.\u003cbr\u003e \u003cbr\u003e Module II: Enhancing Your Performance.\u003cbr\u003e \u003cbr\u003e Principle 4. Results-Oriented Government: Buying Outcomes RatherThan Inputs.\u003cbr\u003e \u003cbr\u003e Principle 5. Competitive Government: Injecting Competition intoService Delivery.\u003cbr\u003e \u003cbr\u003e Principle 6. Enterprising Government: Earning Rather ThanSpending.\u003cbr\u003e \u003cbr\u003e Module III: Shifting Your Locus of Control.\u003cbr\u003e \u003cbr\u003e Principle 7. Decentralized Government: From Hierarchy toParticipation and Teamwork.\u003cbr\u003e \u003cbr\u003e Principle 8. Community-Owned Government: Empowering Rather ThanServing.\u003cbr\u003e \u003cbr\u003e Module IV: Increasing Your Leverage.\u003cbr\u003e \u003cbr\u003e Principle 9. Catalytic Government: Steering Rather ThanRowing.\u003cbr\u003e \u003cbr\u003e Principle 10. Market-Oriented Government: Leveraging Change Throughthe Market.","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49405030302039,"sku":"9780787941000","price":24.69,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780787941000.jpg?v=1730488423","url":"https:\/\/bookcurl.com\/products\/the-reinventing-government-workbook-introducing-f-frontline-employees-to-reinvention-9780787941000","provider":"Book Curl","version":"1.0","type":"link"}