{"product_id":"the-putting-patients-first-field-guide-9781118444948","title":"The Putting Patients First Field Guide","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThis book answers ''why not'' and ''how to'' for health care accreditation bodies, quality experts, and frontline professionals, moving the reader from timely information, to inspiration, and through patient-centered action with practical tools and potent case studies.\u003c\/p\u003e \u003cp\u003e?Paul vanOstenberg, DDS, MS, vice president, Accreditation and Standards, Joint Commission International\u003c\/p\u003e \u003cp\u003eThis superb guide from Planetree illustrates that providing high-quality, high-value, patient-centered health care is not a theoretical ideal. The case studies make clear that these goals are attainable; they are being achieved by leading health care organizations worldwide, and there is a clear road map for getting there?right here in this book.\u003c\/p\u003e \u003cp\u003e?Susan Dentzer, senior policy adviser to the Robert Wood Johnson Foundation\u003c\/p\u003e \u003cp\u003eAt IHI, we follow the principle, ''all teach, all learn''?the idea that everyone, everywhere has something to teach, and something to learn. This remarkable and indispen\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eTables and Figures viii\u003c\/p\u003e \u003cp\u003eAcknowledgments xi\u003c\/p\u003e \u003cp\u003eThe Editors xiv\u003c\/p\u003e \u003cp\u003eThe Contributors xviii\u003c\/p\u003e \u003cp\u003ePrologue xxi\u003c\/p\u003e \u003cp\u003eForeword xxvi\u003c\/p\u003e \u003cp\u003eIntroduction: Patient-Centered Care Goes Global 1\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePA R T O N E\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePatient-Centered Care as a Fundamental Strategy for Achieving High-Quality, High-Value Care\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter One: The Patient-Centered Care Value Equation 19\u003c\/b\u003e\u003cbr\u003e \u003ci\u003ePatrick A. Charmel, Susan Stone, and Dan Otero\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Two: Defining and Measuring Patient-Centered Quality 45\u003c\/b\u003e\u003cbr\u003e \u003ci\u003eSara Guastello, Marcel Snijders, Róisín Boland, and Paula Wilson\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePA R T T W O\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChallenges and Solutions in Patient-Centered Care\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Three: Compassion in Action 69\u003c\/b\u003e\u003cbr\u003e \u003ci\u003eBelinda Dewar and Susan B. Frampton\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Four: Words That Work: Patient-Centered Physician Communication 91\u003c\/b\u003e\u003cbr\u003e \u003ci\u003eDorothea Wild\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Five: Activating Patients Through Access to Information 107\u003c\/b\u003e\u003cbr\u003e \u003ci\u003ePatrick A. Charmel and Sara Guastello\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Six: Healing Partnerships: The Role of Family in Patient Centered Care 129\u003c\/b\u003e\u003cbr\u003e \u003ci\u003eSusan B. Frampton, Jeanette Michalak, and Sara Guastello\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Seven: Healing Environment: Architecture and Design Conducive to Health 149\u003c\/b\u003e\u003cbr\u003e \u003ci\u003eRandall L. Carter and Lisa Platt\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePA R T T H R E E\u003c\/b\u003e\u003cbr\u003e \u003cbr\u003e Activating Stakeholders to Create Organizational Change\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Eight: Creating Lasting Organizational Change: Turning Hopes into Reality 175\u003c\/b\u003e\u003cbr\u003e \u003ci\u003eJim van den Beuken and Lucie Dumas\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Nine: Culture Change and the Employee Experience 195\u003c\/b\u003e\u003cbr\u003e \u003ci\u003eLucie Dumas and Marie-Claude Poulin\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Ten: Partnering with Patients and Families to Improve Quality and Safety 213\u003c\/b\u003e\u003cbr\u003e \u003ci\u003eEdward Kelley, Dennis S. O’Leary, Richard E. Hanke, Susan B. Frampton, Nittita Prasopa-Plaizier, and Anna Lee\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Eleven: The Role of Physicians in Patient-Centered Care 235\u003c\/b\u003e\u003cbr\u003e \u003ci\u003eCatherine Crock, John T. Findley, Steven F. Horowitz, K. J. Lee, and Anna W. J. Omtzigt\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Twelve: Creating a Patient-Centered Continuum of Care 255\u003c\/b\u003e\u003cbr\u003e \u003ci\u003eMichelle Bowman, Sylvie Doiron, Deborah Felsenthal, Joep P. Koch, Marci Nielsen, and Heidi Ruis\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eIndex 271\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49528828952919,"sku":"9781118444948","price":71.26,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781118444948.jpg?v=1731873180","url":"https:\/\/bookcurl.com\/products\/the-putting-patients-first-field-guide-9781118444948","provider":"Book Curl","version":"1.0","type":"link"}