{"product_id":"the-process-matters-9780691165059","title":"The Process Matters","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eWe do business in a results-oriented world. Our focus on growth is laudable for its clarity, but one of its downsides is that firms can lose sight of the process: how business gets done and the individuals or employees through whom results are achieved. This leads to compromised decisions and unethical behavior. It is not just what we accomplish th\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003eOne of the Strategy+Business Best Business Books 2016 in Management Winner of the 2016 Bronze Medal in Operations Management \/ Lean \/ Continuous Improvement, Axiom Business Book Awards Honorable Mention for the 2016 PROSE Award in Business, Finance \u0026amp; Management, Association of American Publishers \"[In The Process Matters, Brockner] suggests ways managers can include employees in the process while maintaining trust--and keeping the best workers.\"--BizEd Magazine \"[The Process Matters] is packed with examples from organizational settings... but, as Brockner contends, it is also relevant to anyone in an authority position, including parents, educators and politicians.\"--National\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eAcknowledgments vii  1 Introduction 1  2 It's Only Fair 21  3 Making Change Happen: It's All (or at Least Largely) in the Process 53  4 Taking the Process Personally 123  5 For Ethicality, the Process Also Matters 184  6 A High-Quality Process: Easier Said Than Done 233  Appendixes  A The Change Implementation Survey 271  B Scoring Guide for the Change Implementation Survey 276  C Measure of Regulatory Focus 278  D Measure of Work Regulatory Focus 281  E Measure of \"Openers\" 283  F Allport-Vernon-Lindzey Values 284  G Measure of Moral Identity 286  H Measure of Emotional Reappraisal 288  Notes 291  Index of Names 305  Index of Subjects 311","brand":"Princeton University Press","offers":[{"title":"Default Title","offer_id":49403814347095,"sku":"9780691165059","price":19.8,"currency_code":"GBP","in_stock":false}],"url":"https:\/\/bookcurl.com\/products\/the-process-matters-9780691165059","provider":"Book Curl","version":"1.0","type":"link"}