{"product_id":"the-new-normal-in-it-9781119839767","title":"The New Normal in It","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eLearn how IT leaders are adapting to the new reality of life during and after COVID-19\u003c\/b\u003e \u003cp\u003eCOVID-19 has caused fundamental shifts in attitudes around remote and office work. And in \u003ci\u003eThe New Normal in IT: How the Global Pandemic Changed Information Technology Forever,\u003c\/i\u003e internationally renowned IT executive Gregory S. Smith explains how and why companies today are shedding corporate office locations and reducing office footprints. \u003c\/p\u003e\u003cp\u003eYou''ll learn about how companies realized the value of information technology and a distributed workforce and what that means for IT professionals going forward. The book offers insightful lessons regarding: \u003c\/p\u003e\u003cul\u003e \u003cli\u003eHow to best take advantage of remote collaboration and hybrid remote\/office workforces\u003c\/li\u003e \u003cli\u003eHow to implement updated risk mitigation strategies and disaster recovery planning and testing to shield your organization from worst case scenarios\u003c\/li\u003e \u003cli\u003eHow today''s CIOs and CTOs adapt their IT governance frameworks to meet new chall\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003ePreface xiii\u003c\/p\u003e \u003cp\u003eAcknowledgments xv\u003c\/p\u003e \u003cp\u003eAbout The Author xvii\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart I—The Postpandemic New Normal 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 Lasting Business Impacts and Resource Sourcing After a Global Pandemic 3\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 3\u003c\/p\u003e \u003cp\u003eImpacts from Covid-19 on Businesses and Organizations 5\u003c\/p\u003e \u003cp\u003eImpacts in Academia 6\u003c\/p\u003e \u003cp\u003eUnemployment Impacts in the United States and Around the Globe 14\u003c\/p\u003e \u003cp\u003eSome Bright Spots During the Pandemic 17\u003c\/p\u003e \u003cp\u003eImpacts on Consultants and Organizations Sourcing Strategy 22\u003c\/p\u003e \u003cp\u003eLessons Learned 29\u003c\/p\u003e \u003cp\u003eThings I’ve Done in My Career to Prepare 32\u003c\/p\u003e \u003cp\u003eRecommendations and Predictions 33\u003c\/p\u003e \u003cp\u003eNotes 37\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 The Shrinking Office of the Future: Cloud and Mobile Dominate 41\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCorporate Footprint During the Pandemic 41\u003c\/p\u003e \u003cp\u003eThe Corporate Office of the Future 44\u003c\/p\u003e \u003cp\u003eIT Infrastructure and Telecommunications 56\u003c\/p\u003e \u003cp\u003eCloud and Mobile Will Dominate Post Pandemic 64\u003c\/p\u003e \u003cp\u003eThings I’ve Done in My Career to Prepare 66\u003c\/p\u003e \u003cp\u003eRecommendations and Predictions 66\u003c\/p\u003e \u003cp\u003eNotes 70\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 Voice Systems and Collaboration in the New Hybrid Office Environment 73\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eVoice Systems 73\u003c\/p\u003e \u003cp\u003eCollaboration Tools 80\u003c\/p\u003e \u003cp\u003eThings I’ve Done in My Career to Prepare 86\u003c\/p\u003e \u003cp\u003eRecommendations and Predictions 87\u003c\/p\u003e \u003cp\u003eNotes 90\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart II—Risk Mitigation and Disaster Recovery Is Your New Friend 93\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Never Be Unprepared for a Pandemic Again: Business Continuity and IT Disaster Recovery Going Forward 95\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBusiness Continuity and IT Disaster Recovery: Defined and Purpose 96\u003c\/p\u003e \u003cp\u003eTechnologies to Scan and Reduce Covid Risks in the Workplace 99\u003c\/p\u003e \u003cp\u003eBusiness Continuity and IT Disaster Recovery Failures During the Height of the Covid-19\u003c\/p\u003e \u003cp\u003ePandemic 101\u003c\/p\u003e \u003cp\u003eBusiness Continuity Going Forward – Remote Staff Where Possible but It Varies Greatly by Sector 110\u003c\/p\u003e \u003cp\u003eIT DR Going Forward – Remote Staff, Co-lo, and Cloud-based IT Solutions 112\u003c\/p\u003e \u003cp\u003eThings I’ve Done in My Career to Prepare 119\u003c\/p\u003e \u003cp\u003eRecommendations and Predictions 121\u003c\/p\u003e \u003cp\u003eNotes 124\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 It Security For Corporate Resilience 127\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe State of IT Security Today 127\u003c\/p\u003e \u003cp\u003eIT Security Going Forward 138\u003c\/p\u003e \u003cp\u003eThe State of IT Security Standards and Frameworks 140\u003c\/p\u003e \u003cp\u003eManaged Detection and Response (On-premise Network, Endpoint, Cloud) 142\u003c\/p\u003e \u003cp\u003eManaged Risk 144\u003c\/p\u003e \u003cp\u003eSecuring Email 145\u003c\/p\u003e \u003cp\u003ePrivileged Access Management (PAM) 146\u003c\/p\u003e \u003cp\u003eSIEM versus SOCaaS versus MDR? 147\u003c\/p\u003e \u003cp\u003eCIO Security Best Practices 148\u003c\/p\u003e \u003cp\u003eThings I’ve Done in My Career to Prepare 153\u003c\/p\u003e \u003cp\u003eRecommendations and Predictions 155\u003c\/p\u003e \u003cp\u003eNotes 157\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart III—IT Governance to Performance Management 161\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 IT Governance: Keep It Simple 163\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIT Governance Defined and Purpose 163\u003c\/p\u003e \u003cp\u003eIT Governance – Frameworks and Methodologies 167\u003c\/p\u003e \u003cp\u003eIT Governance Myths 174\u003c\/p\u003e \u003cp\u003eBest-Practice IT Governance Today 178\u003c\/p\u003e \u003cp\u003eThings I’ve Done in My Career to Prepare 187\u003c\/p\u003e \u003cp\u003eRecommendations and Predictions 195\u003c\/p\u003e \u003cp\u003eNotes 199\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Key Performance Indicators for the New Normal 201\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eKPI Defined 201\u003c\/p\u003e \u003cp\u003eCommon KPIs Pre-Covid-19 202\u003c\/p\u003e \u003cp\u003eUpdated KPIs Influenced by the Pandemic 205\u003c\/p\u003e \u003cp\u003eThings I’ve Done in My Career to Prepare 213\u003c\/p\u003e \u003cp\u003eRecommendations and Predictions 214\u003c\/p\u003e \u003cp\u003eNotes 216\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 Updated Research and CIO Priorities 217\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUpdated Research 217\u003c\/p\u003e \u003cp\u003eReflections on the Global Pandemic 231\u003c\/p\u003e \u003cp\u003eCIO Priorities Going Forward 235\u003c\/p\u003e \u003cp\u003eRecommendations and Predictions 241\u003c\/p\u003e \u003cp\u003eNotes 246\u003c\/p\u003e \u003cp\u003eIndex 251\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49407168053591,"sku":"9781119839767","price":18.69,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781119839767.jpg?v=1730498408","url":"https:\/\/bookcurl.com\/products\/the-new-normal-in-it-9781119839767","provider":"Book Curl","version":"1.0","type":"link"}