{"product_id":"the-it-value-stack-9780470018538","title":"The IT Value Stack","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eA 'hot topic' in the industry, written by a well-connected consultant with extensive media contacts - Ade McCormack brings about an exciting new book focusing on how organisations can get the best value from their IT Investment.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e“…does a great job describing the issues of value generation within IT the way it is structured today.” (\u003ci\u003eFinancial Times\u003c\/i\u003e, Wednesday 5th March 2008)\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eIntroduction: What’s IT All About?  \u003cp\u003e\u003cb\u003eChapter 1. Do you have a Problem?\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe IT Industry has a Poor Delivery Record.\u003c\/p\u003e \u003cp\u003eUsers are Generally Suspicious of IT People.\u003c\/p\u003e \u003cp\u003eIT is Unmeasurable.\u003c\/p\u003e \u003cp\u003eIT Problems are the Fault of the IT Department.\u003c\/p\u003e \u003cp\u003eThe IT Industry Suffers from Low Self-esteem.\u003c\/p\u003e \u003cp\u003eMany Businesses do not Know what Business they are in.\u003c\/p\u003e \u003cp\u003eOther Problems.\u003c\/p\u003e \u003cp\u003eSo what hope is there?\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2. Introducing the IT Value Stack.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOverview.\u003c\/p\u003e \u003cp\u003eRationale.\u003c\/p\u003e \u003cp\u003eIT Value Stack Overview.\u003c\/p\u003e \u003cp\u003ePeople Matter.\u003c\/p\u003e \u003cp\u003eBook Structure.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3. Strategy Entwinement.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Need for Strategy Entwinement.\u003c\/p\u003e \u003cp\u003eStrategy Entwinement – Why it Doesn’t Happen.\u003c\/p\u003e \u003cp\u003eTowards Strategy Entwinement.\u003c\/p\u003e \u003cp\u003eStrategy Entwinement – External Perspectives.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4. Process Entwinement.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Need for Process Entwinement.\u003c\/p\u003e \u003cp\u003eProcess Entwinement – Why it Doesn’t Happen.\u003c\/p\u003e \u003cp\u003eTowards Better Process Entwinement.\u003c\/p\u003e \u003cp\u003eProcess Entwinement – External Perspectives.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5. People Entwinement.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Need for People Entwinement.\u003c\/p\u003e \u003cp\u003ePeople Entwinement – Why it Doesn't Happen.\u003c\/p\u003e \u003cp\u003eTowards People Entwinement.\u003c\/p\u003e \u003cp\u003ePeople Entwinement – External Perspectives.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6. Technology Management.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Need for Technology Management.\u003c\/p\u003e \u003cp\u003eTechnology Management – Why it Doesn.t Happen.\u003c\/p\u003e \u003cp\u003eTowards Technology Management.\u003c\/p\u003e \u003cp\u003eTechnology Management – External Perspectives.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7. Service Management.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Need for Service Management.\u003c\/p\u003e \u003cp\u003eService Management – Why it Doesn’t Happen.\u003c\/p\u003e \u003cp\u003eTowards Service Management.\u003c\/p\u003e \u003cp\u003eService Management – External Perspectives.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8. Circulation Management.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Need for Circulation Management.\u003c\/p\u003e \u003cp\u003eCirculation Management – Why it Doesn't Happen.\u003c\/p\u003e \u003cp\u003eTowards Circulation Management.\u003c\/p\u003e \u003cp\u003eCirculation Management – External Perspectives.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9. Value Management.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Need for Value Management.\u003c\/p\u003e \u003cp\u003eValue Management – Why it Doesn't Happen.\u003c\/p\u003e \u003cp\u003eTowards Value Management.\u003c\/p\u003e \u003cp\u003eValue Management – External Perspectives.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10. IT Value and You – The Top 10.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1 Consider IT impact of every business decision.\u003c\/p\u003e \u003cp\u003e2 Consider business aspect of every IT decision.\u003c\/p\u003e \u003cp\u003e3 Become IT-conversant.\u003c\/p\u003e \u003cp\u003e4 Create an IT-centric culture.\u003c\/p\u003e \u003cp\u003e5 Treat the IT department like a business.\u003c\/p\u003e \u003cp\u003e6 Unclog the arteries.\u003c\/p\u003e \u003cp\u003e7 Defi ne and measure IT value.\u003c\/p\u003e \u003cp\u003e8 Tame the suppliers.\u003c\/p\u003e \u003cp\u003e9 Strengthen the value chain.\u003c\/p\u003e \u003cp\u003e10 Become an IT leader.\u003c\/p\u003e \u003cp\u003eSummary.\u003c\/p\u003e \u003cp\u003eAbout the Contributors.\u003c\/p\u003e \u003cp\u003eGlossary.\u003c\/p\u003e \u003cp\u003eIndex.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":53515413193047,"sku":"9780470018538","price":48.4,"currency_code":"GBP","in_stock":true}],"url":"https:\/\/bookcurl.com\/products\/the-it-value-stack-9780470018538","provider":"Book Curl","version":"1.0","type":"link"}