{"product_id":"the-integrity-dividend-9780470185667","title":"The Integrity Dividend","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eCorporate and government scandals continue to deepen our mistrust of leaders. While credibility is the foundation of effective leadership, most leaders struggle, and sometimes fail, to align their words and their actions. Now for the first time, leadership expert Tony Simons has measured the bottom-line value of business leaders who live by their word and actually do what they say they are going to do. In \u003ci\u003eThe Integrity Dividend\u003c\/i\u003e, Tony Simons shows how leaders? personal integrity drives the profitability and overall success of their organization. This groundbreaking book is based in on solid research and reveals that businesses led by managers of higher integrity enjoy deeper employee commitment, lower turnover, superior customer service, and substantially higher profitability. This improved performance is the \u003cb\u003eintegrity dividend\u003c\/b\u003e.  \u003cp\u003eSimons conducted dozens of focus groups, surveyed thousands of employees, collected financial and operational numbers, and interviewed over 10\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eForeword ix\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART ONE: WHAT IS THE INTEGRITY DIVIDEND? 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1 The Dollar Value of Your Impeccable Word 3\u003c\/p\u003e \u003cp\u003eA definition of behavioral integrity and evidence for the dollar return on leaders’ living by their word\u003c\/p\u003e \u003cp\u003e2 Executive Sightings of the Integrity Dividend 18\u003c\/p\u003e \u003cp\u003eHow executives describe the integrity dividend in different contexts\u003c\/p\u003e \u003cp\u003e3 Behavioral Integrity Drivers and Payoffs: Why Small Mistakes Can Have Big Costs 39\u003c\/p\u003e \u003cp\u003eAn overall framework for seeing how small integrity missteps can grow in impact\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART TWO: MANAGING YOUR OWN BEHAVIORAL INTEGRITY: BUILDING TRUST AND CREDIBILITY 53\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e4 Promise Less, But Do It More Often 55\u003c\/p\u003e \u003cp\u003eSelecting fewer key values to emphasize so you can send a clear and consistent message\u003c\/p\u003e \u003cp\u003e5 The Language of Living by Your Word: Confronting and Committing 73\u003c\/p\u003e \u003cp\u003eAddressing common communication errors that undermine integrity perceptions\u003c\/p\u003e \u003cp\u003e6 Behavioral Integrity as a Personal Discipline 96\u003c\/p\u003e \u003cp\u003eDeveloping the power of your own word through delaying gratification, facing fear, self-awareness, vigilance, and other self-management\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART THREE: BEHAVIORAL INTEGRITY AND THE RIPPLE EFFECT: BUILDING AND SUSTAINING A LEADERSHIP CULTURE OF INTEGRITY 135\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e7 Easing the Middle Manager’s Dilemma 137\u003c\/p\u003e \u003cp\u003eReducing the strain middle managers feel when they are asked to implement policies with which they disagree by giving them opportunities to voice their concerns.\u003c\/p\u003e \u003cp\u003e8 Creating a Culture of Accountability 158\u003c\/p\u003e \u003cp\u003eShaping a high-integrity community through an integrated approach to performance appraisal, training, coaching, and incentives, coupled with a leader’s personal enactment of integrity\u003c\/p\u003e \u003cp\u003e9 Management Fashions and the Flavor-of-the-Month Club 185\u003c\/p\u003e \u003cp\u003eExperimenting and learning without looking foolish\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART FOUR: BROADER APPLICATIONS AND SUMMARY 203\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e10 The Integrity Dividend and Outside Stakeholders 205\u003c\/p\u003e \u003cp\u003eA brief application of emergent integrity principles to relationships outside the company: customers, suppliers, and unions\u003c\/p\u003e \u003cp\u003e11 Capturing the Integrity Dividend 223\u003c\/p\u003e \u003cp\u003eAn encouraging summary of what you can do\u003c\/p\u003e \u003cp\u003eNotes 232\u003c\/p\u003e \u003cp\u003eAcknowledgments and Dedication 236\u003c\/p\u003e \u003cp\u003eAbout the Author 237\u003c\/p\u003e \u003cp\u003eIndex 238\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49402302071127,"sku":"9780470185667","price":18.69,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780470185667.jpg?v=1730479997","url":"https:\/\/bookcurl.com\/products\/the-integrity-dividend-9780470185667","provider":"Book Curl","version":"1.0","type":"link"}