{"product_id":"the-five-most-important-questions-self-assessment-tool-9780470531211","title":"The Five Most Important Questions Self Assessment","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThis transformational tool offers leaders a critical resource for better understanding their organizations and themselves, honing their skills to become accomplished long-range planners and strategic thinkers. By working through the Participant Workbook, leaders will gain the insight needed to plan for results, learn from customers and clients, and ascertain how to achieve extraordinary levels of performance. \u003ci\u003eThe Participant Workbook\u003c\/i\u003e draws on Peter F. Drucker''s \u003ci\u003eThe Five Most Important Questions\u003c\/i\u003e and is grounded in his management philosophies that address the critical aspects that make organizations viable and valuable entities. When leaders answer these questions thoughtfully and address them with purpose, these questions take one down a path to organizational transformation and enlightenment. \u003cp\u003eBy leveraging these essential questions, the \u003ci\u003eParticipant Workbook\u003c\/i\u003e challenges leaders to take a close look at the very heart of their organization and what drives it, givin\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eForeword (\u003ci\u003eFrances Hesselbein\u003c\/i\u003e).  \u003c\/p\u003e\u003cp\u003eAbout Peter F. Drucker.\u003c\/p\u003e \u003cp\u003eHow to Use This Workbook.\u003c\/p\u003e \u003cp\u003eSelf-Assessment: The First Action Requirement of Leadership.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eQuestion 1: What Is Our Mission?\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWorksheet 1.1: What Is Our Current Mission?\u003c\/p\u003e \u003cp\u003eWorksheet 1.2: Does Our Mission Need to Be Revisited?\u003c\/p\u003e \u003cp\u003eWorksheet 1.3: What Are the Emerging Trends That Will Have the Greatest Impact?\u003c\/p\u003e \u003cp\u003eWorksheet 1.4: What Are Our Opportunities?\u003c\/p\u003e \u003cp\u003e\u003cb\u003eQuestion 2: Who Is Our Customer?\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWorksheet 2.1: Who Are Our Primary and Supporting Customers?\u003c\/p\u003e \u003cp\u003eWorksheet 2.2: How Will Our Customers Change?\u003c\/p\u003e \u003cp\u003eWorksheet 2.3: Are We Serving the Right Customers?\u003c\/p\u003e \u003cp\u003e\u003cb\u003eQuestion 3: What Does the Customer Value?\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWorksheet 3.1: What Do Our Customers Value?\u003c\/p\u003e \u003cp\u003eWorksheet 3.2: What Knowledge Do We Need to Gain from Our Customers?\u003c\/p\u003e \u003cp\u003eWorksheet 3.3: How Will We Gather Information?\u003c\/p\u003e \u003cp\u003e\u003cb\u003eQuestion 4: What Are Our Results?\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWorksheet 4.1: How Do We Defi ne Results?\u003c\/p\u003e \u003cp\u003eWorksheet 4.2: How Do We Measure Results?\u003c\/p\u003e \u003cp\u003eWorksheet 4.3: How Can We Improve Our Performance?\u003c\/p\u003e \u003cp\u003e\u003cb\u003eQuestion 5: What Is Our Plan?\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWorksheet 5.1: What Is Our Mission?\u003c\/p\u003e \u003cp\u003eWorksheet 5.2: What Are Our Goals?\u003c\/p\u003e \u003cp\u003eWorksheet 5.3: What Is Our Plan to Achieve Results for the Organization?\u003c\/p\u003e \u003cp\u003eWorksheet 5.4: How Will We Communicate Our Mission, Plan, and Results?\u003c\/p\u003e \u003cp\u003eAfterword.\u003c\/p\u003e \u003cp\u003eGlossary of Terms.\u003c\/p\u003e \u003cp\u003eNotes.\u003c\/p\u003e \u003cp\u003eAbout Frances Hesselbein.\u003c\/p\u003e \u003cp\u003eAcknowledgments.\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49402356859223,"sku":"9780470531211","price":27.54,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780470531211.jpg?v=1730480162","url":"https:\/\/bookcurl.com\/products\/the-five-most-important-questions-self-assessment-tool-9780470531211","provider":"Book Curl","version":"1.0","type":"link"}