{"product_id":"the-eq-interview-9780814409411","title":"The EQ Interview","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eAuthor Adele Lynn gives business leaders the skills and understanding they need to assess candidates’ emotional intelligence and ensure they’re the right fit for the job.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eSmart hiring managers know that emotional Intelligence (EQ) is a key indicator of success. What they don’t know is how best to spot it.\u003c\/p\u003e\u003cp\u003e\u003cem\u003eThe EQ Interview\u003c\/em\u003e explains the five key areas of emotional intelligence and how these competencies enhance job performance, and then then arming interviewers with more than 250 behavior-based questions specially formulated to help determine how applicants have exhibited and leveraged their EQ skills in the past.\u003c\/p\u003e\u003cp\u003eIn this helpful guide, hiring managers and business professionals will learn:\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eHow to spot the right candidates for the job from the start,\u003c\/li\u003e\n\u003cli\u003ehow they can analyze and interpret answers to predict future success,\u003c\/li\u003e\n\u003cli\u003eand how to spot “EQ frauds” to avoid costly hiring mistakes.\u003c\/li\u003e\n\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e CONTENTS \u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e 1\tIntroduction\t1 \u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e 2\tThe Five Areas of Emotional Intelligence and the EQ Job Competencies\t7 \u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e 3\tSelf-Awareness\t15 \u003c\/p\u003e \u003cp\u003e \tCompetency 1: Impact on Others\t16 \u003c\/p\u003e \u003cp\u003e \tCompetency 2: Emotional and Inner Awareness\t20 \u003c\/p\u003e \u003cp\u003e \tCompetency 3: Accurate Assessment of Skills and Abilities\t26 \u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e 4\tSelf-Control or Self-Management\t33 \u003c\/p\u003e \u003cp\u003e \tCompetency 1: Emotional Expression\t35 \u003c\/p\u003e \u003cp\u003e \tCompetency 2: Courage or Assertiveness\t39 \u003c\/p\u003e \u003cp\u003e \tCompetency 3: Resilience\t42 \u003c\/p\u003e \u003cp\u003e \tCompetency 4: Planning the Tone of Conversations\t47 \u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e 5\tEmpathy\t53 \u003c\/p\u003e \u003cp\u003e \tCompetency 1: Respectful Listening\t54 \u003c\/p\u003e \u003cp\u003e \tCompetency 2: Feeling the Impact on Others\t56 \u003c\/p\u003e \u003cp\u003e \tCompetency 3: Service Orientation\t58 \u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e 6\tSocial Expertness\t65 \u003c\/p\u003e \u003cp\u003e \tCompetency 1: Building Relationships\t68 \u003c\/p\u003e \u003cp\u003e \tCompetency 2: Collaboration\t71 \u003c\/p\u003e \u003cp\u003e \tCompetency 3: Conflict Resolution\t74 \u003c\/p\u003e \u003cp\u003e \tCompetency 4: Organizational Savvy\t78 \u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e 7\tPersonal Influence: Influencing Self\t85 \u003c\/p\u003e \u003cp\u003e \tCompetency 1: Self-Confidence\t86 \u003c\/p\u003e \u003cp\u003e \tCompetency 2: Initiative and Accountability\t91 \u003c\/p\u003e \u003cp\u003e \tCompetency 3: Goal Orientation\t94 \u003c\/p\u003e \u003cp\u003e \tCompetency 4: Optimism\t98 \u003c\/p\u003e \u003cp\u003e \tCompetency 5: Flexibility and Adaptability\t101 \u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e 8\tPersonal Influence: Influencing Others\t111 \u003c\/p\u003e \u003cp\u003e \tCompetency 1: Leading Others\t112 \u003c\/p\u003e \u003cp\u003e \tCompetency 2: Creating a Positive Work Climate\t116 \u003c\/p\u003e \u003cp\u003e \tCompetency 3: Getting Results Through Others\t121 \u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e 9\tMastery of Purpose and Vision\t129 \u003c\/p\u003e \u003cp\u003e \tCompetency 1: Understanding One’s Purpose and Values\t130 \u003c\/p\u003e \u003cp\u003e \tCompetency 2: Taking Actions Toward One’s Purpose\t133 \u003c\/p\u003e \u003cp\u003e \tCompetency 3: Authenticity\t135 \u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e 10 The EQ Fraud and Other Warning Signs\t141 \u003c\/p\u003e \u003cp\u003e \tAll One-Sided: Too Good to Be True\t142 \u003c\/p\u003e \u003cp\u003e \tOther Behavior Trends\t146 \u003c\/p\u003e \u003cp\u003e \tA Word About Instinct\t151 \u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e 11\tA Final Word\t153 \u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e Appendix 1. Emotional Intelligence Table of Competencies\t157 \u003c\/p\u003e \u003cp\u003e Appendix 2. Questions by Area and Competencies\t161 \u003c\/p\u003e \u003cp\u003e Index\t181 \u003c\/p\u003e \u003cp\u003e About the Author\t185 \u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e\n\u003c\/ul\u003e","brand":"McGraw-Hill Education","offers":[{"title":"Default Title","offer_id":51768163860823,"sku":"9780814409411","price":11.4,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780814409411.jpg?v=1758716646","url":"https:\/\/bookcurl.com\/products\/the-eq-interview-9780814409411","provider":"Book Curl","version":"1.0","type":"link"}