{"product_id":"the-digital-transformation-of-logistics-9781119646396","title":"The Digital Transformation of Logistics","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThe digital transformation is in full swing and fundamentally changes how we live, work, and communicate with each other. From retail to finance, many industries see an inflow of new technologies, disruption through innovative platform business models, and employees struggling to cope with the significant shifts occurring. This Fourth Industrial Revolution is predicted to also transform Logistics and Supply Chain Management, with delivery systems becoming automated, smart networks created everywhere, and data being collected and analyzed universally.?\u003ci\u003eThe Digital Transformation of Logistics: Demystifying Impacts of the Fourth Industrial Revolution\u003c\/i\u003e\u003cb\u003e?\u003c\/b\u003eprovides a holistic overview of this vital subject clouded by buzz, hype, and misinformation.\u003c\/p\u003e \u003cp\u003eThe book is divided into three themed-sections:\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\n\u003ci\u003eTechnologies\u003c\/i\u003e?such as self-driving cars or virtual reality are not only electrifying science fiction lovers anymore, but are also increasingly presented as cure\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eList of Contributors xix\u003c\/p\u003e \u003cp\u003eAuthor Biographies xxi\u003c\/p\u003e \u003cp\u003eForeword xxix\u003c\/p\u003e \u003cp\u003eAcknowledgments xxxiii\u003c\/p\u003e \u003cp\u003eA Note from the Series Editor xxxv\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSection I Introduction \u003c\/b\u003e\u003cb\u003e1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1 Demystifying the Impacts of the Fourth Industrial Revolution on Logistics: An Introduction \u003c\/b\u003e\u003cb\u003e3\u003cbr\u003e\u003c\/b\u003e\u003ci\u003eMac Sullivan\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 3\u003c\/p\u003e \u003cp\u003eFuture of Work in the Fourth Industrial Revolution 3\u003c\/p\u003e \u003cp\u003eThe Role of Digital Transformation 4\u003c\/p\u003e \u003cp\u003eHub Economy Companies Leading the Way 5\u003c\/p\u003e \u003cp\u003eCurrent State of the Logistics Industry 5\u003c\/p\u003e \u003cp\u003eEffects of the Second and Third Industrial Revolutions on Logistics 5\u003c\/p\u003e \u003cp\u003eTechnology Is Easy; But People Are Hard 6\u003c\/p\u003e \u003cp\u003eThe Role of Startups in the Logistics Community 6\u003c\/p\u003e \u003cp\u003eLogistics Companies Under Pressure 7\u003c\/p\u003e \u003cp\u003eTechnology Investments by Logistics on the Rise 7\u003c\/p\u003e \u003cp\u003eNew Entrants Threaten Status Quo 8\u003c\/p\u003e \u003cp\u003eDisintermediation Threat Looming 8\u003c\/p\u003e \u003cp\u003eNavigating a Digital Transformation 9\u003c\/p\u003e \u003cp\u003eBudget Considerations for Technological Upgrades 9\u003c\/p\u003e \u003cp\u003eLessons Learned from Other B2B Industries 10\u003c\/p\u003e \u003cp\u003eAutomation Leading in Terms of Return on Investment 10\u003c\/p\u003e \u003cp\u003eWinners and Losers of a Digital Transformation 11\u003c\/p\u003e \u003cp\u003eThe Necessity of Economies of Scale 11\u003c\/p\u003e \u003cp\u003eFoundations of a Digital Transformation 12\u003c\/p\u003e \u003cp\u003ePrioritization of Technology Exploration 12\u003c\/p\u003e \u003cp\u003eConnectivity Standardization in Logistics 12\u003c\/p\u003e \u003cp\u003eNew Business Models Emerging 13\u003c\/p\u003e \u003cp\u003eParticipation in Platforms and Marketplaces 14\u003c\/p\u003e \u003cp\u003eZoom Out\/Zoom In Approach 14\u003c\/p\u003e \u003cp\u003eThe Time Is Now 15\u003c\/p\u003e \u003cp\u003eConclusion 16\u003c\/p\u003e \u003cp\u003eKey Takeaways 17\u003c\/p\u003e \u003cp\u003eReferences 17\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSection II Technologies \u003c\/b\u003e\u003cb\u003e21\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2 Technologies Driving Digital Transformation \u003c\/b\u003e\u003cb\u003e23\u003cbr\u003e\u003c\/b\u003e\u003ci\u003eMac Sullivan\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eReferences 25\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3 Logistics Management in an IoT World \u003c\/b\u003e\u003cb\u003e27\u003cbr\u003e\u003c\/b\u003e\u003ci\u003eAxel Neher\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 27\u003c\/p\u003e \u003cp\u003eLogistics Management in an IoT World 29\u003c\/p\u003e \u003cp\u003eGet Connected 29\u003c\/p\u003e \u003cp\u003eCriteria for Defining the Right Things 30\u003c\/p\u003e \u003cp\u003eSensors and Identification 30\u003c\/p\u003e \u003cp\u003eMeans of Connection 31\u003c\/p\u003e \u003cp\u003eTriggers 31\u003c\/p\u003e \u003cp\u003eStandards 31\u003c\/p\u003e \u003cp\u003eSecurity 32\u003c\/p\u003e \u003cp\u003eGet Decisions 33\u003c\/p\u003e \u003cp\u003eGet Prepared 34\u003c\/p\u003e \u003cp\u003eData Quality 34\u003c\/p\u003e \u003cp\u003eOrganization 35\u003c\/p\u003e \u003cp\u003eSkills 35\u003c\/p\u003e \u003cp\u003eEcosystem 36\u003c\/p\u003e \u003cp\u003eConclusion 36\u003c\/p\u003e \u003cp\u003eKey Takeaways 38\u003c\/p\u003e \u003cp\u003eReferences 39\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4 Additive Manufacturing: Shaping the Supply Chain Revolution? \u003c\/b\u003e\u003cb\u003e41\u003cbr\u003e\u003c\/b\u003e\u003ci\u003eJohannes Kern\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 41\u003c\/p\u003e \u003cp\u003eAM Supply Chain 42\u003c\/p\u003e \u003cp\u003eEvaluation 43\u003c\/p\u003e \u003cp\u003eAdvantages 43\u003c\/p\u003e \u003cp\u003eBottlenecks 44\u003c\/p\u003e \u003cp\u003eTechnologies and Materials 46\u003c\/p\u003e \u003cp\u003eTechnologies 46\u003c\/p\u003e \u003cp\u003eMaterials 47\u003c\/p\u003e \u003cp\u003eApplication Scenarios 50\u003c\/p\u003e \u003cp\u003eMarket and Trends 51\u003c\/p\u003e \u003cp\u003eMarket 51\u003c\/p\u003e \u003cp\u003eTrends 52\u003c\/p\u003e \u003cp\u003eConclusion 53\u003c\/p\u003e \u003cp\u003eKey Takeaways 55\u003c\/p\u003e \u003cp\u003eReferences 55\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5 The Role of Robotic Process Automation (RPA) in Logistics \u003c\/b\u003e\u003cb\u003e61\u003cbr\u003e\u003c\/b\u003e\u003ci\u003eMac Sullivan, Walter Simpson, and Wesley Li\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 61\u003c\/p\u003e \u003cp\u003eCompanies Under Pressure 61\u003c\/p\u003e \u003cp\u003eRPA as a Solution 62\u003c\/p\u003e \u003cp\u003eEvaluating Heavyweight IT to Lightweight IT Automation 62\u003c\/p\u003e \u003cp\u003eAchieving Operational Excellence 63\u003c\/p\u003e \u003cp\u003eProcess Improvement on the Rise 63\u003c\/p\u003e \u003cp\u003eOutsourcing Versus Automation 64\u003c\/p\u003e \u003cp\u003eCenter of Excellence as a Leader of RPA 64\u003c\/p\u003e \u003cp\u003eRPA: Hype or Realistic Solution 65\u003c\/p\u003e \u003cp\u003eThe Facts 65\u003c\/p\u003e \u003cp\u003eRote, Repetitive Tasks Ripe for Automation 65\u003c\/p\u003e \u003cp\u003eProcess Considerations of Implementing RPA 66\u003c\/p\u003e \u003cp\u003eMotivating Example: Konica Minolta Using RPA 67\u003c\/p\u003e \u003cp\u003eKonica Minolta’s RPA Roadmap 68\u003c\/p\u003e \u003cp\u003eUse Cases for RPA in Logistics 70\u003c\/p\u003e \u003cp\u003eTrack and Trace 70\u003c\/p\u003e \u003cp\u003eRPA Adoption at DHL 71\u003c\/p\u003e \u003cp\u003eNavigating Your RPA Journey 71\u003c\/p\u003e \u003cp\u003eWho Should Own This RPA Journey? 71\u003c\/p\u003e \u003cp\u003eProcess Mining and Process Mapping 72\u003c\/p\u003e \u003cp\u003eChoosing the Right RPA Provider 72\u003c\/p\u003e \u003cp\u003eChange Management Considerations 73\u003c\/p\u003e \u003cp\u003eRPA Implementation Announcement 73\u003c\/p\u003e \u003cp\u003eLiberated Knowledge Workers 74\u003c\/p\u003e \u003cp\u003eInteracting with RPA 74\u003c\/p\u003e \u003cp\u003eTraining the Bot 74\u003c\/p\u003e \u003cp\u003eNext Evolution of RPA Training 75\u003c\/p\u003e \u003cp\u003eConclusion 75\u003c\/p\u003e \u003cp\u003eKey Takeaways 76\u003c\/p\u003e \u003cp\u003eReferences 76\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6 Blockchain Will Animate Tomorrow’s Integrated Global Logistics Systems \u003c\/b\u003e\u003cb\u003e79\u003cbr\u003e\u003c\/b\u003e\u003ci\u003eNicholas Krapels\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 79\u003c\/p\u003e \u003cp\u003eThe Origins of Blockchain Technology 81\u003c\/p\u003e \u003cp\u003eThe Potential of Blockchain Technology 84\u003c\/p\u003e \u003cp\u003eRevolution via Protocol 84\u003c\/p\u003e \u003cp\u003eEssential Properties of Blockchain 85\u003c\/p\u003e \u003cp\u003eBlockchain Applications in Logistics 88\u003c\/p\u003e \u003cp\u003ePublic Blockchain Applications in Logistics 88\u003c\/p\u003e \u003cp\u003ePrivate Blockchain Applications in Logistics 89\u003c\/p\u003e \u003cp\u003eConclusion 92\u003c\/p\u003e \u003cp\u003eFrom Trusted Actors to Trustless Networks 92\u003c\/p\u003e \u003cp\u003eKey Takeaways 94\u003c\/p\u003e \u003cp\u003eReferences 94\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7 Digitalization Solutions in the Competitive CEP Industry – Experiences from a Global Player in China \u003c\/b\u003e\u003cb\u003e97\u003cbr\u003e\u003c\/b\u003e\u003ci\u003eScott Wang and Johannes Kern\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 97\u003c\/p\u003e \u003cp\u003eChallenges in Key Logistics Segments 97\u003c\/p\u003e \u003cp\u003eDigitalization Solutions Today 98\u003c\/p\u003e \u003cp\u003eE-Commerce in China and Its CEP Market 100\u003c\/p\u003e \u003cp\u003eA New Competitive Environment 101\u003c\/p\u003e \u003cp\u003eDigitalization Solutions of the Future 102\u003c\/p\u003e \u003cp\u003eInternet of Things (IoT) 102\u003c\/p\u003e \u003cp\u003eArtificial Intelligence (AI) 103\u003c\/p\u003e \u003cp\u003eBlockchain 104\u003c\/p\u003e \u003cp\u003eCase Study: Enhanced Address Translation Through AI 106\u003c\/p\u003e \u003cp\u003eConclusion 109\u003c\/p\u003e \u003cp\u003eKey Takeaways 109\u003c\/p\u003e \u003cp\u003eAcknowledgements 110\u003c\/p\u003e \u003cp\u003eReferences 110\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8 Understanding the Impacts of Autonomous Vehicles in Logistics \u003c\/b\u003e\u003cb\u003e113\u003cbr\u003e\u003c\/b\u003e\u003ci\u003eLionel Willems\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 113\u003c\/p\u003e \u003cp\u003eEvolution of AGVs 114\u003c\/p\u003e \u003cp\u003eIntelligent Logistics 116\u003c\/p\u003e \u003cp\u003eThe Automation of Indoor Transport Systems 116\u003c\/p\u003e \u003cp\u003eOpportunities for AGVs 117\u003c\/p\u003e \u003cp\u003eChallenges of Adopting AGVs 118\u003c\/p\u003e \u003cp\u003eThe Automation of Outdoor Transport Systems 119\u003c\/p\u003e \u003cp\u003eHistory of the Automation of Outdoor Transport Systems 119\u003c\/p\u003e \u003cp\u003eOpportunities and Challenges in Logistics 120\u003c\/p\u003e \u003cp\u003eDrones and Their Use in Logistics 122\u003c\/p\u003e \u003cp\u003eConclusion 124\u003c\/p\u003e \u003cp\u003eKey Takeaways 124\u003c\/p\u003e \u003cp\u003eReferences 125\u003c\/p\u003e \u003cp\u003e\u003cb\u003e9 Logistics in the Cloud-Powered Workplace \u003c\/b\u003e\u003cb\u003e129\u003cbr\u003e\u003c\/b\u003e\u003ci\u003eJohn Berry\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eThe Cloud Revolution 129\u003c\/p\u003e \u003cp\u003eGrowing Dominance of Cloud Computing 130\u003c\/p\u003e \u003cp\u003eInfrastructure as a Service (IaaS) 130\u003c\/p\u003e \u003cp\u003ePlatform as a Service (PaaS) 131\u003c\/p\u003e \u003cp\u003eSoftware as a Service (SaaS) 132\u003c\/p\u003e \u003cp\u003eEnabling New Business Models 132\u003c\/p\u003e \u003cp\u003eHow Software Drives Logistics 133\u003c\/p\u003e \u003cp\u003eWarehouse Management Systems (WMS) 134\u003c\/p\u003e \u003cp\u003eTransportation Management Systems (TMS) 134\u003c\/p\u003e \u003cp\u003eShortcomings of Conventional Logistics Software 135\u003c\/p\u003e \u003cp\u003eComplexity 135\u003c\/p\u003e \u003cp\u003eDifficult Data Integration 135\u003c\/p\u003e \u003cp\u003eThe Impact of SaaS on Logistics 136\u003c\/p\u003e \u003cp\u003eA New Technology Delivery Model 136\u003c\/p\u003e \u003cp\u003eSaaS Warehouse Management Systems 137\u003c\/p\u003e \u003cp\u003eSaaS Transportation Management Systems 138\u003c\/p\u003e \u003cp\u003eAPIs 138\u003c\/p\u003e \u003cp\u003eSaaS-Enabled Value Creation 139\u003c\/p\u003e \u003cp\u003eAutomation 139\u003c\/p\u003e \u003cp\u003eIntegration 141\u003c\/p\u003e \u003cp\u003eAnalytics and Artificial Intelligence 141\u003c\/p\u003e \u003cp\u003eConclusion 142\u003c\/p\u003e \u003cp\u003eKey Takeaways 143\u003c\/p\u003e \u003cp\u003eReferences 143\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSection III Platforms \u003c\/b\u003e\u003cb\u003e147\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e10 Platforms Enabling Digital Transformation \u003c\/b\u003e\u003cb\u003e149\u003cbr\u003e\u003c\/b\u003e\u003ci\u003eMac Sullivan\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eReferences 151\u003c\/p\u003e \u003cp\u003e\u003cb\u003e11 The Digital Transformation of Freight Forwarders: Key Trends in the Future \u003c\/b\u003e\u003cb\u003e153\u003cbr\u003e\u003c\/b\u003e\u003ci\u003eRuben Huber\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 153\u003c\/p\u003e \u003cp\u003eThe Specter of the Digital Transformation 153\u003c\/p\u003e \u003cp\u003eActors in the Shipment Cycle 153\u003c\/p\u003e \u003cp\u003eKey Trends That Will Shape the Future 154\u003c\/p\u003e \u003cp\u003eTechnology 154\u003c\/p\u003e \u003cp\u003eSpecialization 156\u003c\/p\u003e \u003cp\u003eOmnichannel 157\u003c\/p\u003e \u003cp\u003eVirtualization 158\u003c\/p\u003e \u003cp\u003eReshaping Logistics Service 159\u003c\/p\u003e \u003cp\u003eCollaboration Is Key 160\u003c\/p\u003e \u003cp\u003eDigitalization Impact for White-Collar Workers 162\u003c\/p\u003e \u003cp\u003eThe Regulatory Environment 163\u003c\/p\u003e \u003cp\u003eConclusion 163\u003c\/p\u003e \u003cp\u003eKey Takeaways 164\u003c\/p\u003e \u003cp\u003eReferences 165\u003c\/p\u003e \u003cp\u003e\u003cb\u003e12 International Trade Revolution with Smart Contracts \u003c\/b\u003e\u003cb\u003e169\u003cbr\u003e\u003c\/b\u003e\u003ci\u003eMatías Aránguiz, Andrea Margheri, Duoqi Xu, and Bill Tran\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eThe Blockchain Revolution 169\u003c\/p\u003e \u003cp\u003eSmart Contracts 171\u003c\/p\u003e \u003cp\u003eSmart Legal Contracts 171\u003c\/p\u003e \u003cp\u003eService Level Agreements 171\u003c\/p\u003e \u003cp\u003eSmart Contracts in International Trade 172\u003c\/p\u003e \u003cp\u003ePaperless Trade 172\u003c\/p\u003e \u003cp\u003eTrade Finance 173\u003c\/p\u003e \u003cp\u003eBill of Lading 173\u003c\/p\u003e \u003cp\u003eLetter of Credit 174\u003c\/p\u003e \u003cp\u003eTrade Facilitation 174\u003c\/p\u003e \u003cp\u003eSmart Import Declaration 175\u003c\/p\u003e \u003cp\u003eTrusted Payment 176\u003c\/p\u003e \u003cp\u003ewe.trade Case Study 177\u003c\/p\u003e \u003cp\u003eInformation Distribution 178\u003c\/p\u003e \u003cp\u003eInformation Transmission 178\u003c\/p\u003e \u003cp\u003eTradelens Case Study 178\u003c\/p\u003e \u003cp\u003eInformation Symmetry 178\u003c\/p\u003e \u003cp\u003eSmart Contract Initiatives 179\u003c\/p\u003e \u003cp\u003eGovernment Initiatives 179\u003c\/p\u003e \u003cp\u003eChinese Central Bank 179\u003c\/p\u003e \u003cp\u003eSouth Korea 179\u003c\/p\u003e \u003cp\u003ePrivate Initiatives 180\u003c\/p\u003e \u003cp\u003eMizuho Bank Using IBM 180\u003c\/p\u003e \u003cp\u003eMarco Polo Trade Initiative 180\u003c\/p\u003e \u003cp\u003eRisks and Challenges of the Implementation 180\u003c\/p\u003e \u003cp\u003eTechnological Challenges 180\u003c\/p\u003e \u003cp\u003eScalability 180\u003c\/p\u003e \u003cp\u003eSustainability 181\u003c\/p\u003e \u003cp\u003eSecurity 181\u003c\/p\u003e \u003cp\u003eInteroperability Challenges 181\u003c\/p\u003e \u003cp\u003eCompatibility 181\u003c\/p\u003e \u003cp\u003eData Standardization 182\u003c\/p\u003e \u003cp\u003eLegal Issues 182\u003c\/p\u003e \u003cp\u003eValidity 182\u003c\/p\u003e \u003cp\u003ePrivacy 182\u003c\/p\u003e \u003cp\u003eConclusion 182\u003c\/p\u003e \u003cp\u003eKey Takeaways 183\u003c\/p\u003e \u003cp\u003eReferences 183\u003c\/p\u003e \u003cp\u003e\u003cb\u003e13 Exploring China’s Digital Silk Road \u003c\/b\u003e\u003cb\u003e185\u003cbr\u003e\u003c\/b\u003e\u003ci\u003eAndre Wheeler\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 185\u003c\/p\u003e \u003cp\u003eDigital Integration and Supply Chain Along China’s BRI 186\u003c\/p\u003e \u003cp\u003eChallenges of Digitization for the Freight Industry Along the BRI 189\u003c\/p\u003e \u003cp\u003eChallenges in China 190\u003c\/p\u003e \u003cp\u003eSystem Connectivity Challenges 191\u003c\/p\u003e \u003cp\u003eDigital Silk Road as an Answer to the Digitalization Deadlock 191\u003c\/p\u003e \u003cp\u003eSummary 193\u003c\/p\u003e \u003cp\u003eKey Takeaways 194\u003c\/p\u003e \u003cp\u003eReferences 195\u003c\/p\u003e \u003cp\u003e\u003cb\u003e14 Marine Terminal Operating Systems: Connecting Ports into the Digital World \u003c\/b\u003e\u003cb\u003e197\u003cbr\u003e\u003c\/b\u003e\u003ci\u003eIra Breskin and Ayush Pandey\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 197\u003c\/p\u003e \u003cp\u003eTerminal Operating Systems 198\u003c\/p\u003e \u003cp\u003ePorts and Local Governments Recognizing the Value of Modern TOS 198\u003c\/p\u003e \u003cp\u003eAn Increasingly Competitive TOS Software Market 199\u003c\/p\u003e \u003cp\u003eNavis as a Terminal Operating System 200\u003c\/p\u003e \u003cp\u003eBreaking Down the Costs of Implementing a TOS 202\u003c\/p\u003e \u003cp\u003eWhat to Consider When Selecting a TOS? 202\u003c\/p\u003e \u003cp\u003eImportance of Visibility at the Terminal 203\u003c\/p\u003e \u003cp\u003eDigital Communication is Key 204\u003c\/p\u003e \u003cp\u003eThe Future of Terminal Operating Systems 204\u003c\/p\u003e \u003cp\u003eConclusion 206\u003c\/p\u003e \u003cp\u003eKey Takeaways 207\u003c\/p\u003e \u003cp\u003eReferences 207\u003c\/p\u003e \u003cp\u003e\u003cb\u003e15 Improving Cross-Border eCommerce Through Digitalization: The Case of Compliance in B2C Shipments \u003c\/b\u003e\u003cb\u003e209\u003cbr\u003e\u003c\/b\u003e\u003ci\u003eSimon de Raadt and Jiao Xu\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 209\u003c\/p\u003e \u003cp\u003eCustoms Clearance as a Barrier Constraining Growth 210\u003c\/p\u003e \u003cp\u003eLack of Integration as the Root Cause of Customs Misdeclaration 212\u003c\/p\u003e \u003cp\u003eHow the Digitalization Can Revolutionize Cross-Border ECommerce 214\u003c\/p\u003e \u003cp\u003eIncreased Customer Satisfaction 215\u003c\/p\u003e \u003cp\u003eSupply Chain Visibility 215\u003c\/p\u003e \u003cp\u003eSpeed of Customs Clearance 216\u003c\/p\u003e \u003cp\u003eTechnology as Enabler for a Cooperative Model 217\u003c\/p\u003e \u003cp\u003eTechnical Requirements 219\u003c\/p\u003e \u003cp\u003eConclusion 219\u003c\/p\u003e \u003cp\u003eKey Takeaways 220\u003c\/p\u003e \u003cp\u003eReferences 220\u003c\/p\u003e \u003cp\u003e\u003cb\u003e16 Enabling Platform Business Models for International Logistics \u003c\/b\u003e\u003cb\u003e223\u003cbr\u003e\u003c\/b\u003e\u003ci\u003eSam Heuck and Cory Margand\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 223\u003c\/p\u003e \u003cp\u003eCurrent International Logistics Technology Landscape 225\u003c\/p\u003e \u003cp\u003eThe BCO’s Perspective 230\u003c\/p\u003e \u003cp\u003eThe Future 232\u003c\/p\u003e \u003cp\u003eSimpliShip: Deeper Dive into an Existing Logistics Marketplace 233\u003c\/p\u003e \u003cp\u003eThe Era of Data and the Impact on the Workforce 235\u003c\/p\u003e \u003cp\u003eConclusion 238\u003c\/p\u003e \u003cp\u003eKey Takeaways 238\u003c\/p\u003e \u003cp\u003eReferences 238\u003c\/p\u003e \u003cp\u003e\u003cb\u003e17 The Evolution of the Cold Chain: A Story of Increasing Complexity Amidst a Sea of Traditional Thinking \u003c\/b\u003e\u003cb\u003e243\u003cbr\u003e\u003c\/b\u003e\u003ci\u003eAlex von Stempel\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 243\u003c\/p\u003e \u003cp\u003eCold Chain Transportation 243\u003c\/p\u003e \u003cp\u003eCold Chain Transportation Modes 244\u003c\/p\u003e \u003cp\u003eOcean Freight 244\u003c\/p\u003e \u003cp\u003eAirfreight 246\u003c\/p\u003e \u003cp\u003eTechnological Differentiation Between Air and Ocean Cold Chain Transportation 246\u003c\/p\u003e \u003cp\u003eCold Chain Transportation Considerations 247\u003c\/p\u003e \u003cp\u003eCondition Monitoring 247\u003c\/p\u003e \u003cp\u003eControlled Atmosphere (CA) 248\u003c\/p\u003e \u003cp\u003eModified Atmosphere Packaging (MAP) 249\u003c\/p\u003e \u003cp\u003eEvolution of Cold Chain Transportation 249\u003c\/p\u003e \u003cp\u003eTechnology Solutions 251\u003c\/p\u003e \u003cp\u003eBlockchain 251\u003c\/p\u003e \u003cp\u003eIoT and AI 252\u003c\/p\u003e \u003cp\u003eGaps to be Addressed 252\u003c\/p\u003e \u003cp\u003eFood Safety as the Key 253\u003c\/p\u003e \u003cp\u003eConclusion 253\u003c\/p\u003e \u003cp\u003eKey Takeaways 254\u003c\/p\u003e \u003cp\u003eReferences 254\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSection IV People \u003c\/b\u003e\u003cb\u003e257\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e18 People Navigating Digital Transformation \u003c\/b\u003e\u003cb\u003e259\u003cbr\u003e\u003c\/b\u003e\u003ci\u003eJohannes Kern\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eReferences 261\u003c\/p\u003e \u003cp\u003e\u003cb\u003e19 Change Management Falling Short – the Call for Business Transformation \u003c\/b\u003e\u003cb\u003e263\u003cbr\u003e\u003c\/b\u003e\u003ci\u003eMichael Teubenbacher\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 263\u003c\/p\u003e \u003cp\u003eChange Management and Business Transformation – Two Sides of the Same Coin? 264\u003c\/p\u003e \u003cp\u003eBusiness Transformation in the Context of “Digital” 265\u003c\/p\u003e \u003cp\u003eChange Management in the Context of “Digital” 267\u003c\/p\u003e \u003cp\u003eBusiness Transformation and Change Management in the Context of the Fourth Industrial Revolution in Logistics 271\u003c\/p\u003e \u003cp\u003eConclusion 274\u003c\/p\u003e \u003cp\u003eKey Takeaways 275\u003c\/p\u003e \u003cp\u003eReferences 275\u003c\/p\u003e \u003cp\u003e\u003cb\u003e20 Organizational Culture Change: Process to Sustainably Improve Performance \u003c\/b\u003e\u003cb\u003e277\u003cbr\u003e\u003c\/b\u003e\u003ci\u003eRobert Mostert and Johannes Kern\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 277\u003c\/p\u003e \u003cp\u003eOCC Business Practices 279\u003c\/p\u003e \u003cp\u003eStrategic Matching 279\u003c\/p\u003e \u003cp\u003ePurpose, Vision, and Mission 281\u003c\/p\u003e \u003cp\u003eValues and Beliefs 281\u003c\/p\u003e \u003cp\u003eRecruitment and Placement 283\u003c\/p\u003e \u003cp\u003eTraining and Development 283\u003c\/p\u003e \u003cp\u003eRewards and Recognition 284\u003c\/p\u003e \u003cp\u003ePerformance Management and Feedback 285\u003c\/p\u003e \u003cp\u003eArtifacts 286\u003c\/p\u003e \u003cp\u003eOCC at Toll 287\u003c\/p\u003e \u003cp\u003eBackground 287\u003c\/p\u003e \u003cp\u003eNew Purpose, Values, and the Case for Change 288\u003c\/p\u003e \u003cp\u003eChanging the Way to Manage Performance 291\u003c\/p\u003e \u003cp\u003eTone from the Top (Leadership) 292\u003c\/p\u003e \u003cp\u003eNext Steps 292\u003c\/p\u003e \u003cp\u003eConclusion 293\u003c\/p\u003e \u003cp\u003eKey Takeaways 294\u003c\/p\u003e \u003cp\u003eReferences 295\u003c\/p\u003e \u003cp\u003e\u003cb\u003e21 Competence Management as an Enabler for the Digital Transformation of the Supply Chain \u003c\/b\u003e\u003cb\u003e299\u003cbr\u003e\u003c\/b\u003e\u003ci\u003eJiayu Sun\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 299\u003c\/p\u003e \u003cp\u003eCompetence Management in Supply Chain Functions 300\u003c\/p\u003e \u003cp\u003eFundamentals of Competence Management 300\u003c\/p\u003e \u003cp\u003eBosch Case Study: A Competence Model Example 300\u003c\/p\u003e \u003cp\u003eCurrent Competencies Required 301\u003c\/p\u003e \u003cp\u003eFuture Competences Needed 301\u003c\/p\u003e \u003cp\u003eDigital Transformation Competence Management: A Learning Transformation 303\u003c\/p\u003e \u003cp\u003eFundamentals of Learning 303\u003c\/p\u003e \u003cp\u003eTransitioning from Passive Learning to Active Learning 304\u003c\/p\u003e \u003cp\u003eTransitioning from Classroom Training to Digital Learning 305\u003c\/p\u003e \u003cp\u003eFuture Learning Trends 305\u003c\/p\u003e \u003cp\u003eMicro-learning 305\u003c\/p\u003e \u003cp\u003eMobile Learning 306\u003c\/p\u003e \u003cp\u003eAR\/VR 306\u003c\/p\u003e \u003cp\u003eBlended Learning 307\u003c\/p\u003e \u003cp\u003eConclusion 307\u003c\/p\u003e \u003cp\u003eKey Takeaways 308\u003c\/p\u003e \u003cp\u003eReferences 308\u003c\/p\u003e \u003cp\u003e\u003cb\u003e22 Impacts of Digitalization on Traceability: A Case Study of the Carbon Fiber Supply Chain \u003c\/b\u003e\u003cb\u003e311\u003cbr\u003e\u003c\/b\u003e\u003ci\u003eCameron Johnson\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 311\u003c\/p\u003e \u003cp\u003eCarbon Fiber, The Material of the Future 312\u003c\/p\u003e \u003cp\u003eGlobal Supply Chains: A Fragmented Picture 312\u003c\/p\u003e \u003cp\u003eSeveral Constraints Characterize the Global Supply Chain 313\u003c\/p\u003e \u003cp\u003eCase Studies on Lack of Material Traceability and Digitalization 314\u003c\/p\u003e \u003cp\u003eCase Study 1: An Aerospace Company Losing a Qualified Supplier 314\u003c\/p\u003e \u003cp\u003eQuality Management 315\u003c\/p\u003e \u003cp\u003eQuality Control 315\u003c\/p\u003e \u003cp\u003eStandards 315\u003c\/p\u003e \u003cp\u003eCase Study 2: Traceability, Which Affects Efficiency and Compliance 315\u003c\/p\u003e \u003cp\u003eCase Study 3: A Global Carbon Fiber Converter’s Internal Waste System Could Use an Upgrade 318\u003c\/p\u003e \u003cp\u003eTracking Waste 319\u003c\/p\u003e \u003cp\u003eCompliance 320\u003c\/p\u003e \u003cp\u003eDigitalization Benefits in the Global Carbon Industry 320\u003c\/p\u003e \u003cp\u003eImplementation Challenges 320\u003c\/p\u003e \u003cp\u003eManual Entry 320\u003c\/p\u003e \u003cp\u003eCost 321\u003c\/p\u003e \u003cp\u003eTraining and staffing 321\u003c\/p\u003e \u003cp\u003eMotivation 321\u003c\/p\u003e \u003cp\u003eDigitization Opportunities 321\u003c\/p\u003e \u003cp\u003eConclusion 322\u003c\/p\u003e \u003cp\u003eKey Takeaways 322\u003c\/p\u003e \u003cp\u003eReferences 323\u003c\/p\u003e \u003cp\u003e\u003cb\u003e23 The Evolution of Freight Forwarding Sales \u003c\/b\u003e\u003cb\u003e329\u003cbr\u003e\u003c\/b\u003e\u003ci\u003eMac Sullivan, Dennis Wong, and Zheyuan Tang\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 329\u003c\/p\u003e \u003cp\u003eThe Rise of the Digital Freight Forwarder as a New Entrant 329\u003c\/p\u003e \u003cp\u003eMarket Shifts 330\u003c\/p\u003e \u003cp\u003eAmazon Effect 330\u003c\/p\u003e \u003cp\u003eInstant Visibility and Pricing 331\u003c\/p\u003e \u003cp\u003eRedefining Customer Service 332\u003c\/p\u003e \u003cp\u003eThe Evolution of Freight Forwarding Sales 332\u003c\/p\u003e \u003cp\u003eThe Traditional Sales Representative 332\u003c\/p\u003e \u003cp\u003eTraditional Sales Reps Evolving 333\u003c\/p\u003e \u003cp\u003eRise of Technology and Its Effects on Sales 333\u003c\/p\u003e \u003cp\u003eConnectivity 334\u003c\/p\u003e \u003cp\u003eFreight Forwarding Sales Executives at Risk of Losing Their Jobs? 335\u003c\/p\u003e \u003cp\u003eAnalytical and Creativity as Valued Skills 335\u003c\/p\u003e \u003cp\u003eFuture Job Market 336\u003c\/p\u003e \u003cp\u003eSales Enablement in a Digital Age 336\u003c\/p\u003e \u003cp\u003eInformation 337\u003c\/p\u003e \u003cp\u003eTraining 338\u003c\/p\u003e \u003cp\u003eTalent 338\u003c\/p\u003e \u003cp\u003eNew Cultures and Skills 339\u003c\/p\u003e \u003cp\u003eConclusion 340\u003c\/p\u003e \u003cp\u003eKey Takeaways 341\u003c\/p\u003e \u003cp\u003eReferences 341\u003c\/p\u003e \u003cp\u003e\u003cb\u003e24 Managing and Selecting Logistics Service Suppliers \u003c\/b\u003e\u003cb\u003e345\u003cbr\u003e\u003c\/b\u003e\u003ci\u003eColin Cobb and Dyci Sfregola\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 345\u003c\/p\u003e \u003cp\u003eIdentifying Business Needs, Capacity, and Capabilities 346\u003c\/p\u003e \u003cp\u003eMotivational Example 347\u003c\/p\u003e \u003cp\u003eBackground 347\u003c\/p\u003e \u003cp\u003eCurrent State Enterprise Network 348\u003c\/p\u003e \u003cp\u003eServices that Will Be Needed to Achieve the Goal 348\u003c\/p\u003e \u003cp\u003eIndustry Vertical Experience 348\u003c\/p\u003e \u003cp\u003eTechnology Solutions 348\u003c\/p\u003e \u003cp\u003eForecasted and Desired Demand 348\u003c\/p\u003e \u003cp\u003ePrevious Wins and Challenges 348\u003c\/p\u003e \u003cp\u003eDeconstructing the Issues 349\u003c\/p\u003e \u003cp\u003eDefining a Solution 349\u003c\/p\u003e \u003cp\u003eChoosing a Solution 350\u003c\/p\u003e \u003cp\u003eSourcing and Managing Suppliers in the Continuum 350\u003c\/p\u003e \u003cp\u003eStrategies for Developing Strategic Alliance 351\u003c\/p\u003e \u003cp\u003eThe Vested Outsourcing Model 351\u003c\/p\u003e \u003cp\u003ePricing Considerations for Outsourcing 353\u003c\/p\u003e \u003cp\u003eThe Roadmap for Success: Onboarding, Measurements, and Service Level Agreements 354\u003c\/p\u003e \u003cp\u003eKey Performance Metrics 355\u003c\/p\u003e \u003cp\u003eOn-Time Delivery (Inbound) 355\u003c\/p\u003e \u003cp\u003eOrder Accuracy 355\u003c\/p\u003e \u003cp\u003eCost per Shipment 355\u003c\/p\u003e \u003cp\u003eCustomer Order Cycle Time 356\u003c\/p\u003e \u003cp\u003eCarrier Scan Rate 356\u003c\/p\u003e \u003cp\u003eInbound (Purchased) Order Cycle Time 356\u003c\/p\u003e \u003cp\u003eInventory Accuracy 356\u003c\/p\u003e \u003cp\u003eFill Rate 356\u003c\/p\u003e \u003cp\u003eData or Document Transfer Error Rate 357\u003c\/p\u003e \u003cp\u003eLogistics Billing Accuracy 357\u003c\/p\u003e \u003cp\u003eSupplier Development and Managing the Supplier Relationship 357\u003c\/p\u003e \u003cp\u003eConclusion 358\u003c\/p\u003e \u003cp\u003eKey Takeaways 358\u003c\/p\u003e \u003cp\u003eReferences 359\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSection V Conclusion \u003c\/b\u003e\u003cb\u003e361\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e25 The Digital Transformation of Logistics: A Review About Technologies and Their Implementation Status \u003c\/b\u003e\u003cb\u003e363\u003cbr\u003e\u003c\/b\u003e\u003ci\u003eJohannes Kern\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 363\u003c\/p\u003e \u003cp\u003eState of Digitalization in Logistics and Supply Chain Management 365\u003c\/p\u003e \u003cp\u003eLogistics Infrastructure 365\u003c\/p\u003e \u003cp\u003eSeaports 365\u003c\/p\u003e \u003cp\u003eAirports 366\u003c\/p\u003e \u003cp\u003eWarehousing 368\u003c\/p\u003e \u003cp\u003eLogistics Execution 371\u003c\/p\u003e \u003cp\u003eRoad Transport 371\u003c\/p\u003e \u003cp\u003eSea Transport 376\u003c\/p\u003e \u003cp\u003eAir Transport 378\u003c\/p\u003e \u003cp\u003eCourier, Express, and Parcel Delivery (CEP) 381\u003c\/p\u003e \u003cp\u003eLogistics Services and Advisory 387\u003c\/p\u003e \u003cp\u003eConclusion 391\u003c\/p\u003e \u003cp\u003eKey Takeaways 393\u003c\/p\u003e \u003cp\u003eAcknowledgments 394\u003c\/p\u003e \u003cp\u003eReferences 394\u003c\/p\u003e \u003cp\u003eGlossary 405\u003c\/p\u003e \u003cp\u003eIndex 435 \u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49407108448599,"sku":"9781119646396","price":80.06,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781119646396.jpg?v=1730498206","url":"https:\/\/bookcurl.com\/products\/the-digital-transformation-of-logistics-9781119646396","provider":"Book Curl","version":"1.0","type":"link"}