{"product_id":"the-cio-playbook-9781118347591","title":"The CIO Playbook","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eAs our economy shifts from recession to recovery, our current economic climate is ripe for transformation. CIOs are in a unique position to leverage technology in order to drive innovation and boost business growth.\u003c\/p\u003e \u003cp\u003eThe CIO Playbook is the handy desk reference for CIOs, CEOs, CFOs, and up and coming leaders, revealing a dynamic seven-step framework (\u003ci\u003ePartner  Organize  Innovate  Deliver  Support  Protect  Grow\u003c\/i\u003e) that will guide you in making essential changes to your organization.\u003c\/p\u003e \u003cp\u003eThe proven strategies, tools, and techniques in \u003ci\u003eThe CIO Playbook\u003c\/i\u003e make it the ultimate how-to resource for creating a high-performance IT organization that delivers value-added products and services to employees, customers, and shareholders. Author Nicholas Colisto provides solutions to the issues that concern business leaders and IT practitioners, including:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eHow to truly partner with business peers\u003c\/li\u003e \u003cli\u003eDelivering high-quality products and services that are embrac\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003ePreface xi\u003c\/p\u003e \u003cp\u003eAcknowledgments xv\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1: Step 1: Partner 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePartnership versus Alignment 2\u003c\/p\u003e \u003cp\u003eBuild Business Partnerships 2\u003c\/p\u003e \u003cp\u003eDevelop an IT Strategic Plan 9\u003c\/p\u003e \u003cp\u003eDifferent Approaches to Strategic Planning 20\u003c\/p\u003e \u003cp\u003eCloud Computing Is Changing the Role of IT 24\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2: Step 2: Organize 31\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBrand Your Department 32\u003c\/p\u003e \u003cp\u003eDefine an IT Organizational Model 33\u003c\/p\u003e \u003cp\u003eDefine a Project Methodology 35\u003c\/p\u003e \u003cp\u003eManage the Software Selection Process 37\u003c\/p\u003e \u003cp\u003eMaintain a Portfolio of Products and Services 41\u003c\/p\u003e \u003cp\u003ePPM Software 44\u003c\/p\u003e \u003cp\u003eUnderstand Your Capacity 44\u003c\/p\u003e \u003cp\u003eCreate IT Policies 45\u003c\/p\u003e \u003cp\u003eManage the Technology Partners 46\u003c\/p\u003e \u003cp\u003eBenchmark IT 50\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3: Step 3: Innovate 55\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTurn Ideas into Action 56\u003c\/p\u003e \u003cp\u003eCreate a Governance Framework 56\u003c\/p\u003e \u003cp\u003eDemonstrate the Possibilities 63\u003c\/p\u003e \u003cp\u003eThink Big 65\u003c\/p\u003e \u003cp\u003eDevelop Business Cases 68\u003c\/p\u003e \u003cp\u003ePackage Innovation 70\u003c\/p\u003e \u003cp\u003eGo Green 74\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4: Step 4: Deliver 77\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhy System Implementations Fail 78\u003c\/p\u003e \u003cp\u003eDevelop a High-Performance Team 79\u003c\/p\u003e \u003cp\u003eDevelop a Team-Building Program 80\u003c\/p\u003e \u003cp\u003eDiscover Organizational Readiness 86\u003c\/p\u003e \u003cp\u003eDevelop and Implement 94\u003c\/p\u003e \u003cp\u003eGet Insanely Motivated 96\u003c\/p\u003e \u003cp\u003eJust Say No 97\u003c\/p\u003e \u003cp\u003eManage Transitions 98\u003c\/p\u003e \u003cp\u003eMeasure Benefits 99\u003c\/p\u003e \u003cp\u003eCommunicate IT Value 103\u003c\/p\u003e \u003cp\u003eCreate a Communication Program 104\u003c\/p\u003e \u003cp\u003eGo Global with Infrastructure 120\u003c\/p\u003e \u003cp\u003eChoose the Right Number of Instances 121\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5: Step 5: Support 125\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCreate Service Level Agreements 126\u003c\/p\u003e \u003cp\u003eDetermine an Approach to IT Charge-Backs 135\u003c\/p\u003e \u003cp\u003eManage Operational Performance 136\u003c\/p\u003e \u003cp\u003eDevelop a Super User Program 137\u003c\/p\u003e \u003cp\u003eEncourage Feedback 142\u003c\/p\u003e \u003cp\u003eStandardize Communications 147\u003c\/p\u003e \u003cp\u003eBuild a Shared Service Center 149\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6: Step 6: Protect 153\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDefine Risk Management Goals 154\u003c\/p\u003e \u003cp\u003eBe Transparent with Risk Management 155\u003c\/p\u003e \u003cp\u003eSafeguard Cloud Computing 156\u003c\/p\u003e \u003cp\u003eSafeguard Mobility 159\u003c\/p\u003e \u003cp\u003eSafeguard Social Media 162\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7: Step 7: Grow 165\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eStandardize Job Descriptions 166\u003c\/p\u003e \u003cp\u003eDevelop a Role-Based Training Program 169\u003c\/p\u003e \u003cp\u003eRotate Your Staff 174\u003c\/p\u003e \u003cp\u003eRetain Critical Skills 180\u003c\/p\u003e \u003cp\u003eCultivate High Potential 184\u003c\/p\u003e \u003cp\u003eRecruit the Best 189\u003c\/p\u003e \u003cp\u003eFoster Teamwork through Community Service 193\u003c\/p\u003e \u003cp\u003eRecognize and Reward Employees 194\u003c\/p\u003e \u003cp\u003eBuild Your Personal Brand 196\u003c\/p\u003e \u003cp\u003ePrepare Yourself for the New Workforce 196\u003c\/p\u003e \u003cp\u003e\u003cb\u003eConclusion: 199\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTouchdown Passes 199\u003c\/p\u003e \u003cp\u003eUse Governance to Avoid Chaos 200\u003c\/p\u003e \u003cp\u003eShow People How They Fit In 200\u003c\/p\u003e \u003cp\u003eJust Say No 200\u003c\/p\u003e \u003cp\u003eDon’t Be Afraid to Take Risks 201\u003c\/p\u003e \u003cp\u003eManage Operational Performance 201\u003c\/p\u003e \u003cp\u003eUse Meetings to Drive Deliverables 201\u003c\/p\u003e \u003cp\u003eBuild Awesome Teams 202\u003c\/p\u003e \u003cp\u003eBibliography 205\u003c\/p\u003e \u003cp\u003eAbout the Author 211\u003c\/p\u003e \u003cp\u003eAbout the Website 213\u003c\/p\u003e \u003cp\u003eIndex 215\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49406855020887,"sku":"9781118347591","price":31.2,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781118347591.jpg?v=1730497354","url":"https:\/\/bookcurl.com\/products\/the-cio-playbook-9781118347591","provider":"Book Curl","version":"1.0","type":"link"}