{"product_id":"the-busy-leaders-handbook-9781119576648","title":"The Busy Leaders Handbook","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eA comprehensive book of need-to-know insights for busy leaders\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBeing a great leader means getting the fundamentals right. It also means consistently doing the little things that make a positive difference in the lives of employees, customers, and other stakeholders. \u003ci\u003eThe Busy Leader's Handbook: How to Lead People and Places That Thrive \u003c\/i\u003eis a practical, easy-to-use book filled with gentle reminders of what we should be doing every dayespecially when work is at its most intense.\u003c\/p\u003e \u003cp\u003eThe \u003ci\u003eHandbook\u003c\/i\u003e is packed with proven best practices, tools, tips, and tactics for engaging employees, revitalizing cultures, delighting customers, and building high-performance companies. Short, succinct, and accessible, each chapter is stand-alone, offering helpful advice for meeting common business challenges. Plus, the strategies, approaches, and tactics are designed to be put into action immediately.\u003c\/p\u003e \u003cp\u003eBest-selling author, businessman, visionary, and entrepreneur Quint S\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eHow to Approach This Book xvii\u003c\/p\u003e \u003cp\u003e“Wait . . . Didn’t I Read This in Another Chapter?” xix\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSection 1 \u003c\/b\u003e\u003cb\u003eThe Leader in You: Key Skills and Behaviors 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1 Strive to Be Self-Aware and Coachable 3\u003c\/p\u003e \u003cp\u003e2 Invite Feedback from Others and Don’t Take it Personally; Instead, Take Ownership 7\u003c\/p\u003e \u003cp\u003e3 To Be a Good Leader, First Learn to Be a Good Follower 13\u003c\/p\u003e \u003cp\u003e4 Quiet the Ego and Lead with Humility 19\u003c\/p\u003e \u003cp\u003e5 Let Values Be Your Guide 25\u003c\/p\u003e \u003cp\u003e6 Be a Good Communicator 31\u003c\/p\u003e \u003cp\u003e7 Know How to Get Things Done: Hit the Brakes on the Ideas; Hit the Gas on the Execution 37\u003c\/p\u003e \u003cp\u003e8 Get Intentional About Time Management 41\u003c\/p\u003e \u003cp\u003e9 Grace Under Fire: How to Manage Yourself During Stressful, Busy Times 49\u003c\/p\u003e \u003cp\u003e10 Change the Way You Think About Change 55\u003c\/p\u003e \u003cp\u003e11 Embracing Discomfort: Why Allowing Yourself to Be Unsettled Makes You a Better Leader 63\u003c\/p\u003e \u003cp\u003e12 Clarity Counts: How and Why Leaders Should Give Clear Guidance on Rules 69\u003c\/p\u003e \u003cp\u003e13 Face Conflict Head-on: Why Conflict Resolution is the Ultimate Business Skill 73\u003c\/p\u003e \u003cp\u003e14 Reaching Resolution: How to Have Tough Conversations without Damaging Relationships 77\u003c\/p\u003e \u003cp\u003e15 Drill Down on Generalizations 81\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSection 2 \u003c\/b\u003e\u003cb\u003eOptimizing Employee Performance 85\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e16 Creating a Positive Workplace Culture 87\u003c\/p\u003e \u003cp\u003e17 The Secret to Strong Relationships: Manage the Emotional Bank Account 93\u003c\/p\u003e \u003cp\u003e18 Positive Recognition Changes Everything: The Art of Rewarding, Recognizing, and Saying Thank You 97\u003c\/p\u003e \u003cp\u003e19 Meaning, Purpose, and Engagement: How Great Leaders Effectively Connect All Three 103\u003c\/p\u003e \u003cp\u003e20 Help Employees Understand the Meaning of Their Work 111\u003c\/p\u003e \u003cp\u003e21 Psychological Safety: Making it Comfortable for People to Tell the Truth and Take Risks 117\u003c\/p\u003e \u003cp\u003e22 Know What the \u003ci\u003eWhat \u003c\/i\u003eis for Others (and Communicate Your Own \u003ci\u003eWhat\u003c\/i\u003e) 123\u003c\/p\u003e \u003cp\u003e23 Don’t Resort to We\/Theyism; Don’t Let Others Practice It, Either 127\u003c\/p\u003e \u003cp\u003e24 Create a Culture of Ownership Inside Your Company 131\u003c\/p\u003e \u003cp\u003e25 Mentors Matter: Here’s How to Be One and How to Work with One 137\u003c\/p\u003e \u003cp\u003e26 Reducing Workplace Drama: How it Harms Your Company and How to Shut it Down 143\u003c\/p\u003e \u003cp\u003e27 Make an Effort to Become a Millennial-Friendly Leader 147\u003c\/p\u003e \u003cp\u003e28 Be a Positive Ambassador for Your Organization—and Teach Others to Do the Same 153\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSection 3 \u003c\/b\u003e\u003cb\u003eStrategic\/Foundational Topics 159\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e29 The Case for Structure: Why Companies Should Hardwire Processes, Practices, and Other Foundational Building Blocks 161\u003c\/p\u003e \u003cp\u003e30 Define and Live Your Mission, Vision, and Values 165\u003c\/p\u003e \u003cp\u003e31 Set Big, Bold, Clear Goals and Communicate Them to All Employees 171\u003c\/p\u003e \u003cp\u003e32 Put “Official” (Written) Standards of Behavior in Place 175\u003c\/p\u003e \u003cp\u003e33 The Power of Metrics: How Measuring the Important Things Helps Us Be the Best We Can Be 183\u003c\/p\u003e \u003cp\u003e34 The Middle Manager Impact: Why a Strong Leader Development System is Crucial 189\u003c\/p\u003e \u003cp\u003e35 Hiring the Right People: Creative Ways to Recruit and Hire 193\u003c\/p\u003e \u003cp\u003e36 Retention: The First 90 Days and Beyond 199\u003c\/p\u003e \u003cp\u003e37 Create a Training and Development System That Motivates Employees to Learn 207\u003c\/p\u003e \u003cp\u003e38 Performance Reviews That Make a Difference 213\u003c\/p\u003e \u003cp\u003e39 Customer Satisfaction Starts with Employee Engagement: Have a Process to Regularly Measure Both 219\u003c\/p\u003e \u003cp\u003e40 Put a Well-Run Meeting System in Place: Why a Large-Group\/Small-Group Approach Often Works Best 225\u003c\/p\u003e \u003cp\u003e41 Focus on What \u003ci\u003eRight \u003c\/i\u003eLooks Like: How to Collect and Move Best Practices 233\u003c\/p\u003e \u003cp\u003eA Final Thought: Putting it All into Practice 237\u003c\/p\u003e \u003cp\u003eAcknowledgments 239\u003c\/p\u003e \u003cp\u003eAbout the Author 243\u003c\/p\u003e \u003cp\u003eIndex 247\u003c\/p\u003e \u003cp\u003eHow Quint Studer Can Help Your Organization. . .and Your Community 263\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49407088656727,"sku":"9781119576648","price":19.55,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781119576648.jpg?v=1730498139","url":"https:\/\/bookcurl.com\/products\/the-busy-leaders-handbook-9781119576648","provider":"Book Curl","version":"1.0","type":"link"}