{"product_id":"the-business-value-of-it-9781420064742","title":"The Business Value of IT","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eIn order to maximize IT resources and justify IT expenditures, CIO's and other IT managers must be able to identify meaningful metrics and explain them in a way that management can understand. \u003cstrong\u003eThe Business Value of IT: Managing Risks, Optimizing Performance, and Measuring Results\u003c\/strong\u003e solves this problem by providing practical answers to these questions: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eWhat does IT contribute to the business? \u003c\/li\u003e\n\u003cli\u003eWhy should we care about IT governance? \u003c\/li\u003e\n\u003cli\u003eHow can we best measure IT performance? \u003c\/li\u003e\n\u003cli\u003eHow do we mitigate the risks associated with change? \u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eLeading consultants Michael D. Harris, David E. Herron, and Stasia Iwanicki share their real-world experiences to explain how you can demonstrate IT's value, and potentially find extra value you didn't know your IT organization creates. They also show how to apply risk management to process improvement and avoid unintended consequences of process improvement programs. The text provides th\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cem\u003eAn excellent reference for the CIO and for the line manager seeking to engage the business with the transparency into the investment and cost equation they demand to justify the cost of IT.\u003cbr\u003e—\u003c\/em\u003eMike Antico, CTO, Wolters Kluwer, New York, USA \u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eWhat Does IT Contribute to the Business? \u003c\/strong\u003eWhat Should the Business Expect from IT? How Do I Measure the Value of IT? How Much IT Is Enough? Am I Paying Too Much for IT? \u003cstrong\u003eWhy Should We Care About IT Governance? \u003c\/strong\u003eWho Governs IT? What Models Should IT Use? What Tools Should IT Use? Are we Outsourcing Effectively? \u003cstrong\u003eWhy Should We Measure IT Performance? \u003c\/strong\u003eHow Do I Measure IT Performance? Is IT Operating Effectively? Where Are We in Relation to Industry Peers? How Can We Do IT Better? \u003cstrong\u003eHow Should We Change? \u003c\/strong\u003eHow Can We Manage IT Changes? How Should IT Manage Risk? How Should IT Manage Its People? What Should IT Expect From the Business? Index.\u003c\/p\u003e","brand":"Taylor \u0026 Francis Ltd","offers":[{"title":"Default Title","offer_id":51019818238295,"sku":"9781420064742","price":75.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781420064742.jpg?v=1750781358","url":"https:\/\/bookcurl.com\/products\/the-business-value-of-it-9781420064742","provider":"Book Curl","version":"1.0","type":"link"}