{"product_id":"sales-and-service-digital-transformation-9789819659609","title":"Sales and Service Digital Transformation","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e1. The Arrival of CRM3.0 Era.- 2. CRM3.0- B2B Sales Digital Transformatio.- 3. CRM3.0 Service Digital Transformation.- 4. Building CRM3.0 Support System.- 5. Best Practices and Case Study.\u003c\/p\u003e","brand":"Springer","offers":[{"title":"Default Title","offer_id":53212882207063,"sku":"9789819659609","price":94.99,"currency_code":"GBP","in_stock":true}],"url":"https:\/\/bookcurl.com\/products\/sales-and-service-digital-transformation-9789819659609","provider":"Book Curl","version":"1.0","type":"link"}