{"product_id":"results-that-matter-9781118193440","title":"Results that Matter","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eToday''s communitieswhether they are currently strong, or struggling to surviveface difficult challenges if they want to be tomorrow''s healthy, vibrant communities. The challenge for leaders and citizens of modern communities is not just to solve specific problems today. Their real challenge is to keep learning from their experience so they can keep improving their communities tomorrow.  \u003cp\u003e\u003cb\u003eResults That Matter\u003c\/b\u003e will provide a new governance framework for using valuable tools of community improvementespecially performance measurement and citizen engagementto empower communities to achieve the outcomes their citizens most desire. Government and nonprofit managers will learn how to combine these tools in new ways, not only to achieve one-time improvement of their organizations and communities, but to foster continual community renewal and improvement. The benefits and practicality of the framework and related practices will be reinforced by case examples from 25 communities across \u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003ePreface ix  \u003c\/p\u003e\u003cp\u003eAcknowledgments xxi\u003c\/p\u003e \u003cp\u003eThe Authors xxv\u003c\/p\u003e \u003cp\u003e1 Engaging Citizens, Measuring Results, Getting Things Done 1\u003c\/p\u003e \u003cp\u003e2 Citizens’ Many Roles in Community Problem Solving 17\u003c\/p\u003e \u003cp\u003e3 Organizations Managing for Results 49\u003c\/p\u003e \u003cp\u003e4 Citizens Reaching for Results I: Key Ideas, Strategic Issues, and the First Three Case Examples 76\u003c\/p\u003e \u003cp\u003e5 Citizens Reaching for Results II: To Improve the Quality of Life in Their Region 102\u003c\/p\u003e \u003cp\u003e6 Communities Governing for Results I: An Introduction to the Practice and to Interpreting the Case Examples 123\u003c\/p\u003e \u003cp\u003e7 Communities Governing for Results II: Local Governments Engage Citizens in Results-Based Systems 139\u003c\/p\u003e \u003cp\u003e8 Communities Governing for Results III: Citizens Engaged in Results-Based Nonprofit Community Development 171\u003c\/p\u003e \u003cp\u003e9 More Ideas for Making It Happen 191\u003c\/p\u003e \u003cp\u003eNotes 224\u003c\/p\u003e \u003cp\u003eIndex 237\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49406840439127,"sku":"9781118193440","price":32.29,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781118193440.jpg?v=1730497300","url":"https:\/\/bookcurl.com\/products\/results-that-matter-9781118193440","provider":"Book Curl","version":"1.0","type":"link"}