{"product_id":"quality-improvement-a-systems-perspective-9781574442366","title":"Quality Improvement: A Systems Perspective","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eQuality improvement: it's an attractive concept on paper. So why do the vast majority of quality improvement efforts fail?\u003cbr\u003eWilliam Roth knows from experience: as a Ph.D in systems theory, an ex-corporate manager, a professor-and the designer (with the AQP) of a national program to deliver training for quality credentials in the systems approach. His belief: enduring quality improvement is an \"all or nothing\" situation-requiring a systemic approach, with all the key components and integrations in place and fully integrated right from the start. \u003cbr\u003eQuality Improvement: A Systems Perspective explains the sometimes surprising historic roots of the quality improvement movement, and outlines the systems theory on which successful models must be built. Readers then gain access to the hands-on, nuts-and-bolts, how-to-get-it-done details of the five critical phases. Three case studies (two in industry, one in health care) support this traditional but currently shunned model.\u003cbr\u003eAlong with his unique unified view of quality improvement, Roth explains why it is shunned, and why alternative approaches usually do not produce the desired results. Key obstacles to success are directly identified-top-level management, local union leaders, management education. The ultimate culprit, though, is culture-to which Roth suggests how to move organizations in the right direction, from a systems perspective.\u003cbr\u003eWith one of the most comprehensive overviews of quality management essentials in one volume, Quality Improvement: A Systems Perspective balances theory and modeling with the details of real-life implementation and success.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eFeeling Our Way\u003cbr\u003eThe Systems Approach\u003cbr\u003eFive Phases Plus Two: Part One\u003cbr\u003eMore on Teambuilding\u003cbr\u003eFive Phases Plus Two: Part Two\u003cbr\u003eMore Than One Way to Skin the Organization Improvement Cat?\u003cbr\u003eBirth of the Systems Model at International Paper\u003cbr\u003eMaintaining the Momentum\u003cbr\u003eSuccess Then Setback\u003cbr\u003eBack to Finish Up\u003cbr\u003eA Very Different Situation\u003cbr\u003eCulture As the Culprit: An Idealized Ending Versus Reality\u003cbr\u003eTop Level Management as the Key\u003cbr\u003eEducation as the Cornerstone to Quality Improvement\u003cbr\u003eOne More Time, The Systems Approach: The Good Shepherd Effort\u003c\/p\u003e","brand":"Taylor \u0026 Francis Inc","offers":[{"title":"Default Title","offer_id":49410292187479,"sku":"9781574442366","price":105.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781574442366.jpg?v=1730509713","url":"https:\/\/bookcurl.com\/products\/quality-improvement-a-systems-perspective-9781574442366","provider":"Book Curl","version":"1.0","type":"link"}