{"product_id":"project-management-2-0-9781118991251","title":"Project Management 2.0","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003ePROJECT MANAGEMENT 2.0\u003c\/b\u003e \u003cp\u003e\u003cb\u003eMASTER PROJECT MANAGEMENT FOR A VIRTUAL WORLD\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003eIn this full color guide, Project Management expert Harold Kerzner provides much needed guidance on today's changing project management mechanics, especially the growing importance of value metrics and key performance indicators. In \u003ci\u003eProject Management 2.0\u003c\/i\u003e, Kerzner explains how PM 2.0 offers better outcomes with a focus on new tools, better governance, and improved collaboration. Kerzner also compares various methodologies and examines how PM 2.0 facilitates problem solving and decision making. You'll find essential background on PM 2.0, as well as a detailed examination of web-based project management tools and how to use them. \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eImprove project governance and collaboration with stakeholders\u003c\/li\u003e \u003cli\u003eAchieve more meaningful information reporting with KPIs, metrics, and dashboards\u003c\/li\u003e \u003cli\u003eDiscover easier ways for teams to work together from different locations\u003c\/li\u003e \u003cli\u003eGain an understa\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003ePreface ix\u003c\/p\u003e \u003cp\u003eAcknowledgment xi\u003c\/p\u003e \u003cp\u003eForeword xiii\u003c\/p\u003e \u003cp\u003eWhy This Story Makes Sense xiv\u003c\/p\u003e \u003cp\u003eThrough The Looking Glass At A Chaotic Future Is It Half Empty Or Half Full Or Just Plain Complicated? xvi\u003c\/p\u003e \u003cp\u003eSo What Does All This Mean To You? xvii\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 Project Management 2.0 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1.0 Introduction: Changing Times 1\u003c\/p\u003e \u003cp\u003e1.1 Characteristics of PM 1.0 1\u003c\/p\u003e \u003cp\u003e1.2 Other Critical Issues with PM 1.0 2\u003c\/p\u003e \u003cp\u003e1.3 Project Management 2.0 4\u003c\/p\u003e \u003cp\u003e1.4 Criticism of PM 2.0 7\u003c\/p\u003e \u003cp\u003e1.5 Project Management 2.0 : Technological Blessing or Curse? 7\u003c\/p\u003e \u003cp\u003e1.6 Policing PM 2.0 12\u003c\/p\u003e \u003cp\u003e1.7 Working with Stakeholders in PM 2.0 13\u003c\/p\u003e \u003cp\u003eToday’s View of Stakeholder Relations Management 14\u003c\/p\u003e \u003cp\u003eNeed for Meaningful Information 15\u003c\/p\u003e \u003cp\u003eAll That Glitters Is Not Gold 15\u003c\/p\u003e \u003cp\u003e1.8 Finding the Information 16\u003c\/p\u003e \u003cp\u003e1.9 Percent Complete Dilemma 17\u003c\/p\u003e \u003cp\u003e1.10 Information Overload 18\u003c\/p\u003e \u003cp\u003e1.11 Customer Satisfaction Headache 18\u003c\/p\u003e \u003cp\u003e1.12 Determining Project Health 19\u003c\/p\u003e \u003cp\u003e1.13 Dashboard Rules for Displaying Data 20\u003c\/p\u003e \u003cp\u003e1.14 Reduction in Cost of Paperwork 21\u003c\/p\u003e \u003cp\u003e1.15 Reduction in Executive Meddling 22\u003c\/p\u003e \u003cp\u003e1.16 Project Management Skills 23\u003c\/p\u003e \u003cp\u003e1.17 Contingency Planning 23\u003c\/p\u003e \u003cp\u003eDiscussion Questions 24\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 A Peek into the Future of Project Management 25\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e2.0 Changing Times 25\u003c\/p\u003e \u003cp\u003e2.1 Impact of Recessions 25\u003c\/p\u003e \u003cp\u003e2.2 Executive View of Project Management 26\u003c\/p\u003e \u003cp\u003e2.3 Engagement Project Management 28\u003c\/p\u003e \u003cp\u003e2.4 Growth of More Complex Projects 30\u003c\/p\u003e \u003cp\u003e2.5 Need for Additional Metrics 31\u003c\/p\u003e \u003cp\u003e2.6 New Developments in Project Management 32\u003c\/p\u003e \u003cp\u003e2.7 Project Manager’s Tool Box 33\u003c\/p\u003e \u003cp\u003e2.8 Need for Continuous Improvement 34\u003c\/p\u003e \u003cp\u003e2.9 Conclusions 34\u003c\/p\u003e \u003cp\u003eDiscussion Questions 34\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 Understanding Success and Failure 37\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e3.0 Introduction 37\u003c\/p\u003e \u003cp\u003e3.1 Project Management—Early Years: 1945–1960 38\u003c\/p\u003e \u003cp\u003e3.2 Project Management Begins to Grow: 1970–1985 39\u003c\/p\u003e \u003cp\u003e3.3 Growth in Competing Constraints 40\u003c\/p\u003e \u003cp\u003e3.4 Rule of Inversion 42\u003c\/p\u003e \u003cp\u003e3.5 Growth in Measurement Techniques 43\u003c\/p\u003e \u003cp\u003e3.6 Trade-Offs 44\u003c\/p\u003e \u003cp\u003e3.7 Putting Together Components of Success 45\u003c\/p\u003e \u003cp\u003e3.8 New Definition of Success 46\u003c\/p\u003e \u003cp\u003e3.9 Understanding Project Failure 47\u003c\/p\u003e \u003cp\u003e3.10 Causes of Project Failure 50\u003c\/p\u003e \u003cp\u003eDiscussion Questions 52\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Value-Driven Project Management 53\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e4.0 Introduction 53\u003c\/p\u003e \u003cp\u003e4.1 Understanding Today’s View of Value 54\u003c\/p\u003e \u003cp\u003e4.2 Value Modeling 56\u003c\/p\u003e \u003cp\u003e4.3 Value and Leadership Changes for PM 2.0 58\u003c\/p\u003e \u003cp\u003e4.4 Value-Based Trade-Offs 62\u003c\/p\u003e \u003cp\u003e4.5 Need for Value Metrics 64\u003c\/p\u003e \u003cp\u003e4.6 Creating a Value Metric 64\u003c\/p\u003e \u003cp\u003e4.7 Displaying Value Metrics in a Dashboard 71\u003c\/p\u003e \u003cp\u003e4.8 Selecting Value Attributes 72\u003c\/p\u003e \u003cp\u003e4.9 Additional Complexities with Value Metrics 73\u003c\/p\u003e \u003cp\u003eDiscussion Questions 76\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 Growing Importance of Metrics with PM 2.0 77\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e5.0 Introduction 77\u003c\/p\u003e \u003cp\u003e5.1 Enterprise Resource Planning 77\u003c\/p\u003e \u003cp\u003e5.2 Need for Better Project Metrics 78\u003c\/p\u003e \u003cp\u003e5.3 Causes for Lack of Support for Metrics Management 80\u003c\/p\u003e \u003cp\u003e5.4 Characteristics of a Metric 81\u003c\/p\u003e \u003cp\u003e5.5 Metrics Selection 82\u003c\/p\u003e \u003cp\u003e5.6 Key Performance Indicators 83\u003c\/p\u003e \u003cp\u003eNeed for KPIs 84\u003c\/p\u003e \u003cp\u003eUsing KPIs 86\u003c\/p\u003e \u003cp\u003eAnatomy of a KPI 86\u003c\/p\u003e \u003cp\u003eKPI Characteristics 88\u003c\/p\u003e \u003cp\u003eKPI Failures 89\u003c\/p\u003e \u003cp\u003e5.7 Dashboards and Scorecards 90\u003c\/p\u003e \u003cp\u003e5.8 Business Intelligence 93\u003c\/p\u003e \u003cp\u003e5.9 Growth in Dashboard Information Systems 93\u003c\/p\u003e \u003cp\u003e5.10 Selecting an Infographics Designer 94\u003c\/p\u003e \u003cp\u003e5.11 Project Health Check Metrics 95\u003c\/p\u003e \u003cp\u003e5.12 Maintaining Project’s Direction 99\u003c\/p\u003e \u003cp\u003e5.13 Metrics and Virtual Teams 99\u003c\/p\u003e \u003cp\u003e5.14 Metric Mania 100\u003c\/p\u003e \u003cp\u003e5.15 Metric Training Sessions 101\u003c\/p\u003e \u003cp\u003e5.16 Metric Owners 102\u003c\/p\u003e \u003cp\u003e5.17 Answering Metric Questions 103\u003c\/p\u003e \u003cp\u003eDiscussion Questions 103\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Project Management Methodologies: 1.0 versus 2.0 105\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e6.0 Introduction 105\u003c\/p\u003e \u003cp\u003e6.1 PM 2.0 Definition of Project Management Excellence 105\u003c\/p\u003e \u003cp\u003e6.2 Need for A Methodology 106\u003c\/p\u003e \u003cp\u003e6.3 Need for AN Enterprisewide Methodology 108\u003c\/p\u003e \u003cp\u003eLight Methodologies 109\u003c\/p\u003e \u003cp\u003eHeavy Methodologies 110\u003c\/p\u003e \u003cp\u003e6.4 Benefits of A Standardized Methodology 112\u003c\/p\u003e \u003cp\u003e6.5 Critical Components 114\u003c\/p\u003e \u003cp\u003e6.6 From Methodologies to Framework 116\u003c\/p\u003e \u003cp\u003e6.7 Life-Cycle Phases 116\u003c\/p\u003e \u003cp\u003e6.8 Drivers for PM 2.0 Client-Centered Flexibility 117\u003c\/p\u003e \u003cp\u003e6.9 Understanding Moving Targets 118\u003c\/p\u003e \u003cp\u003e6.10 Need for Client-Specific Metrics 119\u003c\/p\u003e \u003cp\u003e6.11 Business Case Development 119\u003c\/p\u003e \u003cp\u003e6.12 Validating Assumptions 120\u003c\/p\u003e \u003cp\u003eTypes of Assumptions 121\u003c\/p\u003e \u003cp\u003eDocumenting Assumptions 122\u003c\/p\u003e \u003cp\u003e6.13 Design Freezes 123\u003c\/p\u003e \u003cp\u003e6.14 Customer Approvals 124\u003c\/p\u003e \u003cp\u003e6.15 Agile Project Management Methodology 125\u003c\/p\u003e \u003cp\u003e6.16 Implementing Methodology 127\u003c\/p\u003e \u003cp\u003e6.17 Implementation Blunders 128\u003c\/p\u003e \u003cp\u003e6.18 Overcoming Development and Implementation Barriers 128\u003c\/p\u003e \u003cp\u003e6.19 Using Crisis Dashboards with Methodologies 129\u003c\/p\u003e \u003cp\u003eUnderstanding Targets 130\u003c\/p\u003e \u003cp\u003eDefining a Crisis 131\u003c\/p\u003e \u003cp\u003eCrisis Dashboard Images 134\u003c\/p\u003e \u003cp\u003eConclusions 138\u003c\/p\u003e \u003cp\u003e6.20 Shutting Down the Project 138\u003c\/p\u003e \u003cp\u003eDiscussion Questions 139\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Project Governance 141\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e7.0 Introduction 141\u003c\/p\u003e \u003cp\u003e7.1 Need for Governance 141\u003c\/p\u003e \u003cp\u003e7.2 Defining Project Governance 142\u003c\/p\u003e \u003cp\u003e7.3 Project versus Corporate Governance 143\u003c\/p\u003e \u003cp\u003e7.4 Roles, Responsibilities, and Decision-Making Authority 144\u003c\/p\u003e \u003cp\u003e7.5 Governance Frameworks 145\u003c\/p\u003e \u003cp\u003e7.6 Three Pillars of Project Governance 146\u003c\/p\u003e \u003cp\u003eCore Project Governance Principles 147\u003c\/p\u003e \u003cp\u003e7.7 Misinterpretation of Information 151\u003c\/p\u003e \u003cp\u003e7.8 Filtering the Information 152\u003c\/p\u003e \u003cp\u003e7.9 Understanding Politics in Project Environment 152\u003c\/p\u003e \u003cp\u003ePolitical Risks 153\u003c\/p\u003e \u003cp\u003eReasons for Playing Politics 154\u003c\/p\u003e \u003cp\u003eSituations Where Political Games Will Occur 154\u003c\/p\u003e \u003cp\u003eGovernance Committee 155\u003c\/p\u003e \u003cp\u003eFriends and Foes 156\u003c\/p\u003e \u003cp\u003eAttack or Retreat 156\u003c\/p\u003e \u003cp\u003eNeed for Effective Communications 158\u003c\/p\u003e \u003cp\u003ePower and Influence 158\u003c\/p\u003e \u003cp\u003eManaging Project Politics 159\u003c\/p\u003e \u003cp\u003e7.10 Managing Global Stakeholder Relations 160\u003c\/p\u003e \u003cp\u003e7.11 Failure of Project Governance 161\u003c\/p\u003e \u003cp\u003e7.12 Saving Distressed Projects 162\u003c\/p\u003e \u003cp\u003eDiscussion Questions 163\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 Role of Project Manager in Strategic Planning and Portfolio Management 165\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e8.0 Introduction 165\u003c\/p\u003e \u003cp\u003e8.1 Why Strategic Plans Often Fail 166\u003c\/p\u003e \u003cp\u003e8.2 Project Management: Executive Perspective 167\u003c\/p\u003e \u003cp\u003e8.3 Strategic Planning: Project Management Perspective 167\u003c\/p\u003e \u003cp\u003e8.4 Generic Strategic Planning 169\u003c\/p\u003e \u003cp\u003e8.5 Benefits of Project Management 172\u003c\/p\u003e \u003cp\u003e8.6 Dispelling Myths 173\u003c\/p\u003e \u003cp\u003e8.7 Ways That Project Management Helps Strategic Planning 176\u003c\/p\u003e \u003cp\u003e8.8 Transformational Project Management Leadership 179\u003c\/p\u003e \u003cp\u003e8.9 Project Manager’s Role in Portfolio Management 183\u003c\/p\u003e \u003cp\u003e8.10 Value Management and Benefits Realization 184\u003c\/p\u003e \u003cp\u003eUnderstanding the Terminology 185\u003c\/p\u003e \u003cp\u003eLife-Cycle Phases 186\u003c\/p\u003e \u003cp\u003eUnderstanding Value 192\u003c\/p\u003e \u003cp\u003e8.11 Benefits Realization Metrics 193\u003c\/p\u003e \u003cp\u003e8.12 Portfolio Management Governance 195\u003c\/p\u003e \u003cp\u003eDiscussion Questions 197\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 R\u0026amp;D Project Management 199\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e9.0 Introduction 199\u003c\/p\u003e \u003cp\u003e9.1 Role of R\u0026amp;D in Strategic Planning 200\u003c\/p\u003e \u003cp\u003e9.2 Product Portfolio Analysis 202\u003c\/p\u003e \u003cp\u003e9.3 Marketing Involvement with R\u0026amp;D Project Managers 205\u003c\/p\u003e \u003cp\u003eFirst to Market 205\u003c\/p\u003e \u003cp\u003eFollow the Leader 206\u003c\/p\u003e \u003cp\u003eApplication Engineering 207\u003c\/p\u003e \u003cp\u003e“Me Too” 207\u003c\/p\u003e \u003cp\u003e9.4 Product Life Cycles 208\u003c\/p\u003e \u003cp\u003e9.5 R\u0026amp;D Project Planning According to Market Share 208\u003c\/p\u003e \u003cp\u003e9.6 Classification of R\u0026amp;D Projects 209\u003c\/p\u003e \u003cp\u003e9.7 Research versus Development 210\u003c\/p\u003e \u003cp\u003e9.8 R\u0026amp;D Ratio 211\u003c\/p\u003e \u003cp\u003eManufacturing and Sales 211\u003c\/p\u003e \u003cp\u003eHuman Behavior 212\u003c\/p\u003e \u003cp\u003e9.9 Offensive-versus-Defensive R\u0026amp;D 212\u003c\/p\u003e \u003cp\u003e9.10 Modeling R\u0026amp;D Planning Function 213\u003c\/p\u003e \u003cp\u003e9.11 Priority Setting 216\u003c\/p\u003e \u003cp\u003eWorking with Marketing 216\u003c\/p\u003e \u003cp\u003e9.12 Contract R\u0026amp;D 218\u003c\/p\u003e \u003cp\u003e9.13 Nondisclosure Agreements, Secrecy Agreements, and Confidentiality Agreements 219\u003c\/p\u003e \u003cp\u003e9.14 Government Influence 219\u003c\/p\u003e \u003cp\u003e9.15 Sources of Ideas 220\u003c\/p\u003e \u003cp\u003e9.16 Economic Evaluation of Projects 223\u003c\/p\u003e \u003cp\u003e9.17 R\u0026amp;D Project Readjustments 225\u003c\/p\u003e \u003cp\u003e9.18 Project Termination 227\u003c\/p\u003e \u003cp\u003e9.19 Tracking R\u0026amp;D Performance 228\u003c\/p\u003e \u003cp\u003eDiscussion Questions 228\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10 Problem Solving and Decision Making 229\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e10.0 Introduction 229\u003c\/p\u003e \u003cp\u003e10.1 Understanding Concepts 230\u003c\/p\u003e \u003cp\u003eNecessity for Problem Solving and Decision Making 230\u003c\/p\u003e \u003cp\u003eResearch Techniques in Basic Decision-Making Process 230\u003c\/p\u003e \u003cp\u003eFacts about Problem Solving and Decision Making 231\u003c\/p\u003e \u003cp\u003eInformation Overload 231\u003c\/p\u003e \u003cp\u003eGetting Access to Right Information 232\u003c\/p\u003e \u003cp\u003eLack of Information 233\u003c\/p\u003e \u003cp\u003eProject versus Business Problem Solving and Decision Making 233\u003c\/p\u003e \u003cp\u003e10.2 Project Environment: Its Impact on Problem Solving and Decision Making 234\u003c\/p\u003e \u003cp\u003eImpact of Constraints on Project Problem Solving and Decision Making 234\u003c\/p\u003e \u003cp\u003eImpact of Assumptions on Project Problem Solving and Decision Making 235\u003c\/p\u003e \u003cp\u003eUnderstanding Project Environment 235\u003c\/p\u003e \u003cp\u003eSelecting Right Project Manager 236\u003c\/p\u003e \u003cp\u003e10.3 Conceptual Problem-Solving and Decision-Making Process 236\u003c\/p\u003e \u003cp\u003eDetermining the Steps 237\u003c\/p\u003e \u003cp\u003e10.4 Identifying and Understanding a Problem 238\u003c\/p\u003e \u003cp\u003eReal Problems versus Personality Problems 238\u003c\/p\u003e \u003cp\u003eNot All Problems Can Be Solved 239\u003c\/p\u003e \u003cp\u003eComplexity of Problems 240\u003c\/p\u003e \u003cp\u003eTechnique for Problem Identification 240\u003c\/p\u003e \u003cp\u003eIndividual Problem Solving Conducted in Secret 241\u003c\/p\u003e \u003cp\u003eTeam Problem Solving Conducted in Secret 241\u003c\/p\u003e \u003cp\u003e10.5 Gathering Problem-Related Data 242\u003c\/p\u003e \u003cp\u003eReason for Data Gathering 242\u003c\/p\u003e \u003cp\u003eData-Gathering Techniques 242\u003c\/p\u003e \u003cp\u003eSetting Limits on Problem Solving and Decision Making 243\u003c\/p\u003e \u003cp\u003eIdentifying Boundary Conditions 243\u003c\/p\u003e \u003cp\u003eDetermining Who Should Attend Problem-Solving Meeting 244\u003c\/p\u003e \u003cp\u003eDetermining Who Should Attend Decision-Making Meeting 244\u003c\/p\u003e \u003cp\u003eCreating Framework for Meeting 245\u003c\/p\u003e \u003cp\u003eUnderstanding How People React in Meetings 245\u003c\/p\u003e \u003cp\u003eWorking with Participants during Meetings 246\u003c\/p\u003e \u003cp\u003eLeadership Techniques during Meetings 246\u003c\/p\u003e \u003cp\u003eHandling Problem-Solving and Decision-Making Conflicts 247\u003c\/p\u003e \u003cp\u003eContinuous Solutions versus Enhancement Project Solutions 247\u003c\/p\u003e \u003cp\u003eProblem Solving versus Scope Creep 248\u003c\/p\u003e \u003cp\u003eProblem Solving and Decision Making during Crisis Projects 248\u003c\/p\u003e \u003cp\u003e10.6 Analyzing Data 249\u003c\/p\u003e \u003cp\u003eQuestions to Ask 249\u003c\/p\u003e \u003cp\u003e10.7 Developing Alternative Solutions 249\u003c\/p\u003e \u003cp\u003eVariables to Consider during Alternative Analyses 250\u003c\/p\u003e \u003cp\u003eUnderstanding Features That Are Part of Alternatives 251\u003c\/p\u003e \u003cp\u003eDeveloping Hybrid Alternatives 251\u003c\/p\u003e \u003cp\u003eTrade-Offs 251\u003c\/p\u003e \u003cp\u003eCommon Mistakes When Developing Alternatives 252\u003c\/p\u003e \u003cp\u003e10.8 Problem-Solving Tools and Techniques 252\u003c\/p\u003e \u003cp\u003eRoot-Cause Analysis 252\u003c\/p\u003e \u003cp\u003eGeneral Principles of RCA 253\u003c\/p\u003e \u003cp\u003eCorrective Actions Using RCA 254\u003c\/p\u003e \u003cp\u003eRCA Techniques 254\u003c\/p\u003e \u003cp\u003eBrainstorming 255\u003c\/p\u003e \u003cp\u003eRules for Brainstorming 255\u003c\/p\u003e \u003cp\u003eCritical Steps in Brainstorming 256\u003c\/p\u003e \u003cp\u003eConducting Brainstorming Session: Process 257\u003c\/p\u003e \u003cp\u003eConducting Brainstorming Session: Evaluation 257\u003c\/p\u003e \u003cp\u003eBrainstorming Sessions: Nominal Group Technique 257\u003c\/p\u003e \u003cp\u003eGroup-Passing Technique 258\u003c\/p\u003e \u003cp\u003eTeam Idea-Mapping Method 258\u003c\/p\u003e \u003cp\u003eElectronic Brainstorming 258\u003c\/p\u003e \u003cp\u003eDirected Brainstorming 259\u003c\/p\u003e \u003cp\u003eIndividual Brainstorming 259\u003c\/p\u003e \u003cp\u003eQuestion Brainstorming 260\u003c\/p\u003e \u003cp\u003e10.9 Creativity and Innovation 260\u003c\/p\u003e \u003cp\u003eCreativity, Innovation, and Value 261\u003c\/p\u003e \u003cp\u003eNegative Innovation 261\u003c\/p\u003e \u003cp\u003eTypes of Innovative Solutions 262\u003c\/p\u003e \u003cp\u003eProblem-Solving and Decision-Making Attributes That Are Difficult to Teach 262\u003c\/p\u003e \u003cp\u003eCreative Roadblocks 263\u003c\/p\u003e \u003cp\u003e10.10 Decision Making: Selecting Best Solution 263\u003c\/p\u003e \u003cp\u003eUnderstanding How Decisions Are Made 263\u003c\/p\u003e \u003cp\u003eRoutine Decision Making 264\u003c\/p\u003e \u003cp\u003eAdaptive Decision Making 264\u003c\/p\u003e \u003cp\u003eInnovative Decision Making 265\u003c\/p\u003e \u003cp\u003ePressured Decision Making 265\u003c\/p\u003e \u003cp\u003eDecision-Making Meetings 266\u003c\/p\u003e \u003cp\u003eDecision-Making Stages 266\u003c\/p\u003e \u003cp\u003eDecision-Making Steps 266\u003c\/p\u003e \u003cp\u003eAdvantages of Group Decision Making 267\u003c\/p\u003e \u003cp\u003eDisadvantages of Group Decision Making 267\u003c\/p\u003e \u003cp\u003eRational versus Intuitive Thinking 268\u003c\/p\u003e \u003cp\u003eDivergent versus Convergent Thinking 268\u003c\/p\u003e \u003cp\u003ePolarity Management 269\u003c\/p\u003e \u003cp\u003eFear of Decision Making: Mental Roadblocks 269\u003c\/p\u003e \u003cp\u003eDanger of Hasty Decisions 270\u003c\/p\u003e \u003cp\u003eDecision-Making Styles 270\u003c\/p\u003e \u003cp\u003eAutocratic Decision Maker 271\u003c\/p\u003e \u003cp\u003eFearful Decision Maker 271\u003c\/p\u003e \u003cp\u003eCircular Decision Maker 272\u003c\/p\u003e \u003cp\u003eDemocratic Decision Maker 272\u003c\/p\u003e \u003cp\u003eSelf-Serving Decision Maker 273\u003c\/p\u003e \u003cp\u003e10.11 Decision Making: Tools and Methods 273\u003c\/p\u003e \u003cp\u003eSWOT Analysis 274\u003c\/p\u003e \u003cp\u003ePareto Analysis 274\u003c\/p\u003e \u003cp\u003eMultiple-Criteria Decision Analysis 275\u003c\/p\u003e \u003cp\u003ePaired-Comparison Analysis 275\u003c\/p\u003e \u003cp\u003eInfluence Diagrams 276\u003c\/p\u003e \u003cp\u003eAffinity Diagrams 276\u003c\/p\u003e \u003cp\u003eGame Theory 277\u003c\/p\u003e \u003cp\u003eCost–Benefit Analysis 277\u003c\/p\u003e \u003cp\u003eNominal Work Groups 278\u003c\/p\u003e \u003cp\u003eDelphi Techniques 278\u003c\/p\u003e \u003cp\u003eOther Decision-Making Tools 279\u003c\/p\u003e \u003cp\u003e10.12 Evaluating Decision and Taking Corrective Action 279\u003c\/p\u003e \u003cp\u003eTime to Implement Solution 281\u003c\/p\u003e \u003cp\u003eDiscussion Questions 282\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 11 Need for Project Management 283\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e11.0 Background to Project Management Maturity Models 283\u003c\/p\u003e \u003cp\u003e11.1 Some Benefits of Using a Maturity Model 284\u003c\/p\u003e \u003cp\u003e11.2 Determining Amount of Maturity Needed 284\u003c\/p\u003e \u003cp\u003e11.3 Getting Started 285\u003c\/p\u003e \u003cp\u003e11.4 Things Can Go Wrong 285\u003c\/p\u003e \u003cp\u003e11.5 Choosing Right Maturity Model 285\u003c\/p\u003e \u003cp\u003e11.6 Estimating Time to Reach Maturity 286\u003c\/p\u003e \u003cp\u003e11.7 Strategic Planning for Project Management Maturity 286\u003c\/p\u003e \u003cp\u003e11.8 Project Management Maturity Model 287\u003c\/p\u003e \u003cp\u003e11.9 PM 2.0 Input into PMMM 291\u003c\/p\u003e \u003cp\u003eDiscussion Questions 292\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 12 Using the PMO to Spearhead PM 2.0 295\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e12.0 Introduction 295\u003c\/p\u003e \u003cp\u003e12.1 Traditional Project Office 295\u003c\/p\u003e \u003cp\u003e12.2 Traditional PMO 296\u003c\/p\u003e \u003cp\u003e12.3 Implementation Risks 297\u003c\/p\u003e \u003cp\u003e12.4 Specialized PMO 298\u003c\/p\u003e \u003cp\u003e12.5 Strategic PMO 299\u003c\/p\u003e \u003cp\u003e12.6 Networking PMOs 300\u003c\/p\u003e \u003cp\u003e12.7 Trust of Project Governance 300\u003c\/p\u003e \u003cp\u003e12.8 Ways a PMO Can Fail 301\u003c\/p\u003e \u003cp\u003eUnclear Mission Statement 301\u003c\/p\u003e \u003cp\u003eFailing to Focus on Impact to Business 302\u003c\/p\u003e \u003cp\u003eFailing to Gain Implementation Support 302\u003c\/p\u003e \u003cp\u003eDiscussion Questions 309\u003c\/p\u003e \u003cp\u003eIndex 311\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49528843501911,"sku":"9781118991251","price":60.75,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781118991251.jpg?v=1731873241","url":"https:\/\/bookcurl.com\/products\/project-management-2-0-9781118991251","provider":"Book Curl","version":"1.0","type":"link"}