{"product_id":"profiles-in-performance-9780470408865","title":"Profiles in Performance","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eToo many organizations invest in performance management and business intelligence projects, without first establishing the needed conditions to ensure success. But the organizations that lay the groundwork for effective change first reap the benefits.\u003c\/p\u003e \u003cp\u003eIn \u003ci\u003eProfiles in Performance: Business Intelligence Journeys and the Road Map for Change\u003c\/i\u003e, Howard Dresner (author of \u003ci\u003eThe Performance Management Revolution\u003c\/i\u003e) worked with several extraordinary organizations to understand their thriving performance-directed culture. In doing so, he developed a unique maturity model-which served as both a filter to select candidates and as a lens to examine accomplishments.\u003c\/p\u003e \u003cul\u003e \u003cli\u003eInterviews with people from all sides of the organization: business users, finance, senior management and the IT department\u003c\/li\u003e \u003cli\u003eProvides a complete picture of their progress from inception to current state\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eThe models, analyses and real world accounts from these cases will be an invaluable\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"A thought-provoking exploration of the fascinating intersection between people, processes, and technology, and an important tool for all levels of management, providing key insights into the formation of a performance-directed culture and a glimpse into those organizations that have successfully created one.\" (\u003ci\u003eAccountingWEB.com\u003c\/i\u003e, February 15, 2010)\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eForeword.\u003c\/b\u003e  \u003c\/p\u003e\u003cp\u003e\u003cb\u003ePreface.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAcknowledgments.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 1 Performance-Directed Culture.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eFour Levels of Maturity.\u003c\/p\u003e \u003cp\u003eSix Performance-Directed Culture Criteria.\u003c\/p\u003e \u003cp\u003eThe Maturity Model as an Assessment Tool.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 2 Denihan Hospitality Group.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e9\/11 Rocks the World.\u003c\/p\u003e \u003cp\u003eA New Era of Growth Begins.\u003c\/p\u003e \u003cp\u003eAn Ownership Change Spawns a Brand-New Company.\u003c\/p\u003e \u003cp\u003eThe Economy Puts the Brakes on Rapid Growth.\u003c\/p\u003e \u003cp\u003eThe Seeds of a Data-Driven Culture Are Planted.\u003c\/p\u003e \u003cp\u003eNew Talent Brings Different Perspectives.\u003c\/p\u003e \u003cp\u003eOperational and Financial Data Come Together.\u003c\/p\u003e \u003cp\u003eWidening Cultural Divide?\u003c\/p\u003e \u003cp\u003eBringing Everything Together.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 3 Cleveland Clinic.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDetermined to Lead.\u003c\/p\u003e \u003cp\u003eThe Gap between Medical Excellence and Business Performance.\u003c\/p\u003e \u003cp\u003eSearching for Equilibrium.\u003c\/p\u003e \u003cp\u003eThe Times Are Changing.\u003c\/p\u003e \u003cp\u003eTime for Change.\u003c\/p\u003e \u003cp\u003eA New Leader for the 21stCentury.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 4 Northern California Public Broadcasting.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCan the Same Standards Be Applied to Nonprofits and For-Profits?\u003c\/p\u003e \u003cp\u003eSetting the Stage for Public Broadcasting in America.\u003c\/p\u003e \u003cp\u003eSan Francisco's Unique Brand of Public Television.\u003c\/p\u003e \u003cp\u003eSeismic Changes in Public Broadcasting.\u003c\/p\u003e \u003cp\u003eMoney Is Always an Issue.\u003c\/p\u003e \u003cp\u003eA Growing Desire for Stronger Financial Management.\u003c\/p\u003e \u003cp\u003eNew CFO Shakes Things Up.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 5 Mueller Inc.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eNew Owners and a Changing Market Demand a New Focus.\u003c\/p\u003e \u003cp\u003eMueller Gets Back on Track.\u003c\/p\u003e \u003cp\u003eGrowth Tests Mueller.\u003c\/p\u003e \u003cp\u003eThe 21stCentury Brings a New Set of Challenges.\u003c\/p\u003e \u003cp\u003eFormalizing Performance Management at Mueller.\u003c\/p\u003e \u003cp\u003eAn ERP System that Works!\u003c\/p\u003e \u003cp\u003eBeyond ERP to Business Intelligence.\u003c\/p\u003e \u003cp\u003eMueller Refines its Management System.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 6 Tying It All Together.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIt's All about Change.\u003c\/p\u003e \u003cp\u003eOther Factors to Consider.\u003c\/p\u003e \u003cp\u003eApplying the Lessons Learned.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eIndex.\u003c\/b\u003e\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49525373239639,"sku":"9780470408865","price":31.49,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780470408865.jpg?v=1731860269","url":"https:\/\/bookcurl.com\/products\/profiles-in-performance-9780470408865","provider":"Book Curl","version":"1.0","type":"link"}