{"product_id":"phr-and-sphr-professional-in-human-resources-certification-complete-study-guide-9781119426523","title":"PHR and SPHR Professional in Human Resources","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eIntroduction xxv\u003c\/p\u003e \u003cp\u003ePHR Assessment Test xxxi\u003c\/p\u003e \u003cp\u003eSPHR Assessment Test xxxvi\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 Certifying Human Resource Professionals 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Human Resource Profession 3\u003c\/p\u003e \u003cp\u003eDevelopment of the Human Resource Body of Knowledge 4\u003c\/p\u003e \u003cp\u003eDefining the Functional Areas of the BOK 6\u003c\/p\u003e \u003cp\u003eProfessional in Human Resources (PHR) 6\u003c\/p\u003e \u003cp\u003eSenior Professional in Human Resources (SPHR) 8\u003c\/p\u003e \u003cp\u003eEligibility Requirements 10\u003c\/p\u003e \u003cp\u003eRecertification 11\u003c\/p\u003e \u003cp\u003eThe Test 12\u003c\/p\u003e \u003cp\u003eIt’s Experiential and Federal 14\u003c\/p\u003e \u003cp\u003eWhat the Questions Look Like 15\u003c\/p\u003e \u003cp\u003ePreparing for the Exam 16\u003c\/p\u003e \u003cp\u003eTaking the Exam 20\u003c\/p\u003e \u003cp\u003eSummary 22\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 PHR Exam: Business Management 23\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOrganizations 24\u003c\/p\u003e \u003cp\u003eExternal Business Environment 24\u003c\/p\u003e \u003cp\u003eInternal Business Operations 25\u003c\/p\u003e \u003cp\u003eMission, Vision, Values 31\u003c\/p\u003e \u003cp\u003eCorporate Governance 32\u003c\/p\u003e \u003cp\u003eOrganization Values and Ethics 33\u003c\/p\u003e \u003cp\u003eEthics Officers 37\u003c\/p\u003e \u003cp\u003eCorporate Responsibility 37\u003c\/p\u003e \u003cp\u003eWhistle-Blower Protection 39\u003c\/p\u003e \u003cp\u003eEnterprise Risk Management 42\u003c\/p\u003e \u003cp\u003eHR Audits 42\u003c\/p\u003e \u003cp\u003eInsurance Policies 43\u003c\/p\u003e \u003cp\u003eEmployee Handbooks 43\u003c\/p\u003e \u003cp\u003eLitigation Statistics 43\u003c\/p\u003e \u003cp\u003eOther 45\u003c\/p\u003e \u003cp\u003eLegislative and Regulatory Processes 45\u003c\/p\u003e \u003cp\u003eTechnology 47\u003c\/p\u003e \u003cp\u003eWorkforce Analytics 48\u003c\/p\u003e \u003cp\u003eQualitative and Quantitative Analysis 49\u003c\/p\u003e \u003cp\u003eData Collection 50\u003c\/p\u003e \u003cp\u003eAnalysis Tools 51\u003c\/p\u003e \u003cp\u003eQualitative Analysis 54\u003c\/p\u003e \u003cp\u003eChange Management 55\u003c\/p\u003e \u003cp\u003eHR Metrics: Measuring Results 58\u003c\/p\u003e \u003cp\u003eBusiness Impact Measures 58\u003c\/p\u003e \u003cp\u003eTactical Accountability Measures 59\u003c\/p\u003e \u003cp\u003eBuilding a Business Case 61\u003c\/p\u003e \u003cp\u003eSummary 61\u003c\/p\u003e \u003cp\u003eExam Essentials 62\u003c\/p\u003e \u003cp\u003eReview Questions 63\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 PHR Exam: Talent Planning and Acquisition 67\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTalent Planning 69\u003c\/p\u003e \u003cp\u003eWorkforce Goals and Objectives 70\u003c\/p\u003e \u003cp\u003eJob Analysis and Description 71\u003c\/p\u003e \u003cp\u003eJob Analysis 71\u003c\/p\u003e \u003cp\u003eJob Descriptions 72\u003c\/p\u003e \u003cp\u003eQualified Employees 73\u003c\/p\u003e \u003cp\u003eTranslating Organization Goals into Staffing Plans 78\u003c\/p\u003e \u003cp\u003eLabor Market Analysis 79\u003c\/p\u003e \u003cp\u003eStaffing Programs 80\u003c\/p\u003e \u003cp\u003eSourcing and Recruiting Candidates 80\u003c\/p\u003e \u003cp\u003eCandidate Selection Tools 88\u003c\/p\u003e \u003cp\u003eEmployment Offers 104\u003c\/p\u003e \u003cp\u003ePost-Offer Employment Activities 106\u003c\/p\u003e \u003cp\u003eSummary 111\u003c\/p\u003e \u003cp\u003eExam Essentials 112\u003c\/p\u003e \u003cp\u003eReview Questions 113\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 PHR Exam: Learning and Development 119\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOrganizational Development 120\u003c\/p\u003e \u003cp\u003eStrategic Interventions 121\u003c\/p\u003e \u003cp\u003eTechno-Structural Interventions 125\u003c\/p\u003e \u003cp\u003eHuman Process Interventions 134\u003c\/p\u003e \u003cp\u003eHuman Resource Management Interventions 137\u003c\/p\u003e \u003cp\u003eEmployee Training Programs 145\u003c\/p\u003e \u003cp\u003eAdult Learning Processes and Learning Styles 146\u003c\/p\u003e \u003cp\u003eInstructional Design Models 147\u003c\/p\u003e \u003cp\u003eLearning Management Systems 162\u003c\/p\u003e \u003cp\u003eMetrics: Measuring Results 164\u003c\/p\u003e \u003cp\u003eSummary 165\u003c\/p\u003e \u003cp\u003eExam Essentials 165\u003c\/p\u003e \u003cp\u003eReview Questions 166\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 PHR Exam: Total Rewards 171\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTotal Rewards Defined 172\u003c\/p\u003e \u003cp\u003eBudgeting and Accounting for Total Rewards 173\u003c\/p\u003e \u003cp\u003eSalary Surveys 173\u003c\/p\u003e \u003cp\u003eBenchmarking 175\u003c\/p\u003e \u003cp\u003eCompensation 175\u003c\/p\u003e \u003cp\u003eTypes of Compensation 178\u003c\/p\u003e \u003cp\u003eTraditional Pay Structures 186\u003c\/p\u003e \u003cp\u003eBenefits 196\u003c\/p\u003e \u003cp\u003eInvoluntary Benefits 197\u003c\/p\u003e \u003cp\u003eVoluntary Benefits 198\u003c\/p\u003e \u003cp\u003ePayroll 212\u003c\/p\u003e \u003cp\u003ePayroll Systems 212\u003c\/p\u003e \u003cp\u003ePayroll Administration 212\u003c\/p\u003e \u003cp\u003eCommunicating Compensation and Benefits Programs 215\u003c\/p\u003e \u003cp\u003eMetrics: Measuring Results 216\u003c\/p\u003e \u003cp\u003eSummary 217\u003c\/p\u003e \u003cp\u003eExam Essentials 217\u003c\/p\u003e \u003cp\u003eReview Questions 219\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 PHR Exam: Employee and Labor Relations 223\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eHuman Relations 226\u003c\/p\u003e \u003cp\u003ePersonality at Work 227\u003c\/p\u003e \u003cp\u003ePsychological Capital 228\u003c\/p\u003e \u003cp\u003eMotivational Concepts 228\u003c\/p\u003e \u003cp\u003eOrganization Climate and Culture 232\u003c\/p\u003e \u003cp\u003eEmployee Engagement 234\u003c\/p\u003e \u003cp\u003eEmployee Involvement Strategies 234\u003c\/p\u003e \u003cp\u003eCommunicating with Employees 236\u003c\/p\u003e \u003cp\u003eEmployee Feedback 238\u003c\/p\u003e \u003cp\u003ePositive Employee Relations Programs 240\u003c\/p\u003e \u003cp\u003eEmployee Rights and Responsibilities 242\u003c\/p\u003e \u003cp\u003eWorkplace Policies and Procedures 243\u003c\/p\u003e \u003cp\u003eRecords Management: The Life Cycle 245\u003c\/p\u003e \u003cp\u003ePerformance Management Programs 248\u003c\/p\u003e \u003cp\u003ePerformance Appraisal 249\u003c\/p\u003e \u003cp\u003eTraining Performance Evaluators 252\u003c\/p\u003e \u003cp\u003ePerformance Improvement 255\u003c\/p\u003e \u003cp\u003eWorkplace Behavior Issues 256\u003c\/p\u003e \u003cp\u003eOrganization Exit\/Off-Boarding Processes 259\u003c\/p\u003e \u003cp\u003eVoluntary Exit Processes 259\u003c\/p\u003e \u003cp\u003eInvoluntary Exit Processes 260\u003c\/p\u003e \u003cp\u003eTools for Dispute Resolution 265\u003c\/p\u003e \u003cp\u003eArbitration 266\u003c\/p\u003e \u003cp\u003eMediation 267\u003c\/p\u003e \u003cp\u003eConstructive Confrontation 268\u003c\/p\u003e \u003cp\u003eLabor Relations 269\u003c\/p\u003e \u003cp\u003eLabor Laws and Organizations 269\u003c\/p\u003e \u003cp\u003eEmployee Rights 271\u003c\/p\u003e \u003cp\u003eUnion Organization 274\u003c\/p\u003e \u003cp\u003eRisk Overview 281\u003c\/p\u003e \u003cp\u003eRisk Identification 282\u003c\/p\u003e \u003cp\u003eHR Tools to Identify and Assess Risk 283\u003c\/p\u003e \u003cp\u003eRisk Assessment 286\u003c\/p\u003e \u003cp\u003eRisk Management 302\u003c\/p\u003e \u003cp\u003eManaging Security Risks 309\u003c\/p\u003e \u003cp\u003eManaging Business Continuity Risks 320\u003c\/p\u003e \u003cp\u003eManaging Workplace Privacy Risks 323\u003c\/p\u003e \u003cp\u003eMetrics: Measuring Results 326\u003c\/p\u003e \u003cp\u003eSummary 328\u003c\/p\u003e \u003cp\u003eExam Essentials 329\u003c\/p\u003e \u003cp\u003eReview Questions 332\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 SPHR Exam: Leadership and Strategy 337\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOrganizational Planning and Strategy 341\u003c\/p\u003e \u003cp\u003eOrganizational Structures 341\u003c\/p\u003e \u003cp\u003eShared Services and Outsourcing of HR Functions 342\u003c\/p\u003e \u003cp\u003eStrategic Planning 345\u003c\/p\u003e \u003cp\u003eBasic Accounting and Budgeting 355\u003c\/p\u003e \u003cp\u003eStrategic Management 358\u003c\/p\u003e \u003cp\u003eStrategic Relationships 359\u003c\/p\u003e \u003cp\u003eHuman Capital Management Plans 361\u003c\/p\u003e \u003cp\u003eHuman Capital Projections 363\u003c\/p\u003e \u003cp\u003eService Delivery and Technology 364\u003c\/p\u003e \u003cp\u003eHRIS Systems 364\u003c\/p\u003e \u003cp\u003eProject Management Concepts 370\u003c\/p\u003e \u003cp\u003eHR Data and Metrics 371\u003c\/p\u003e \u003cp\u003eSummary 372\u003c\/p\u003e \u003cp\u003eExam Essentials 372\u003c\/p\u003e \u003cp\u003eReview Questions 374\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 SPHR Exam: Talent Planning and Acquisition 379\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eRecruiting and Selection 381\u003c\/p\u003e \u003cp\u003ePerson-to-Organization Fit 382\u003c\/p\u003e \u003cp\u003ePerson-to-Job Fit 382\u003c\/p\u003e \u003cp\u003eCandidate Sourcing 384\u003c\/p\u003e \u003cp\u003eLabor Law Compliance 386\u003c\/p\u003e \u003cp\u003eStrategic Workforce Planning 387\u003c\/p\u003e \u003cp\u003eHuman Capital Management Plans 387\u003c\/p\u003e \u003cp\u003eHuman Capital Projections 389\u003c\/p\u003e \u003cp\u003eThe Impact of the Business Life Cycle 390\u003c\/p\u003e \u003cp\u003eStrategic Analysis 392\u003c\/p\u003e \u003cp\u003eEmployee Retention and Engagement 393\u003c\/p\u003e \u003cp\u003eThe Impact of Wages 394\u003c\/p\u003e \u003cp\u003eBuilding the Employer Brand 395\u003c\/p\u003e \u003cp\u003eMetrics: Measuring Results 396\u003c\/p\u003e \u003cp\u003eSummary 397\u003c\/p\u003e \u003cp\u003eExam Essentials 398\u003c\/p\u003e \u003cp\u003eReview Questions 399\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 SPHR Exam: Learning and Development 403\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLearning and Development Defined 406\u003c\/p\u003e \u003cp\u003eStrategic Learning and Development 406\u003c\/p\u003e \u003cp\u003eThe Role of the Behavioral Sciences 408\u003c\/p\u003e \u003cp\u003eSuccession Plans 411\u003c\/p\u003e \u003cp\u003eIntegrated Talent Management 412\u003c\/p\u003e \u003cp\u003eTraining as an Intervention Strategy 413\u003c\/p\u003e \u003cp\u003eSummary 414\u003c\/p\u003e \u003cp\u003eExam Essentials 415\u003c\/p\u003e \u003cp\u003eReview Questions 416\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10 SPHR Exam: Total Rewards 421\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTotal Rewards Defined 422\u003c\/p\u003e \u003cp\u003eFiduciary Responsibility 423\u003c\/p\u003e \u003cp\u003eTotal Rewards Philosophy and Strategies 424\u003c\/p\u003e \u003cp\u003eCompeting in the Market 425\u003c\/p\u003e \u003cp\u003eStrategic Alignment 425\u003c\/p\u003e \u003cp\u003eStrategic Allocation 426\u003c\/p\u003e \u003cp\u003eIntegrative Approach 427\u003c\/p\u003e \u003cp\u003eJob Analysis 428\u003c\/p\u003e \u003cp\u003eJob Evaluation and Pricing 429\u003c\/p\u003e \u003cp\u003eCollective Bargaining and Contract Costing 431\u003c\/p\u003e \u003cp\u003eBasic Budgeting and Accounting 432\u003c\/p\u003e \u003cp\u003eAccounting 432\u003c\/p\u003e \u003cp\u003eBudgeting 434\u003c\/p\u003e \u003cp\u003eMotivating and Retaining through Total Rewards 435\u003c\/p\u003e \u003cp\u003eEfficiency vs. Empathy Wages 436\u003c\/p\u003e \u003cp\u003eOther Studies 436\u003c\/p\u003e \u003cp\u003eBest Practices 437\u003c\/p\u003e \u003cp\u003eEquity Compensation 438\u003c\/p\u003e \u003cp\u003eExecutive Compensation 439\u003c\/p\u003e \u003cp\u003eStock Options 441\u003c\/p\u003e \u003cp\u003eBoard of Directors\/Outside Directors 443\u003c\/p\u003e \u003cp\u003eBenefits 443\u003c\/p\u003e \u003cp\u003eSummary 445\u003c\/p\u003e \u003cp\u003eExam Essentials 445\u003c\/p\u003e \u003cp\u003eReview Questions 447\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 11 SPHR Exam: Employee Relations and Engagement 451\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eHuman Relations 453\u003c\/p\u003e \u003cp\u003eMotivation 454\u003c\/p\u003e \u003cp\u003eJob Attitudes 455\u003c\/p\u003e \u003cp\u003ePositive Employee Relations 456\u003c\/p\u003e \u003cp\u003eDiversity and Inclusion 463\u003c\/p\u003e \u003cp\u003eGenerations at Work 464\u003c\/p\u003e \u003cp\u003eWomen in Leadership 464\u003c\/p\u003e \u003cp\u003eSexual Orientation and Gender Expression\/Identity 465\u003c\/p\u003e \u003cp\u003eCultural Competence 466\u003c\/p\u003e \u003cp\u003eWorkplace Safety and Security 468\u003c\/p\u003e \u003cp\u003eCrises in Leadership 468\u003c\/p\u003e \u003cp\u003eBusiness Continuity 471\u003c\/p\u003e \u003cp\u003eInternal Investigations 472\u003c\/p\u003e \u003cp\u003eLabor Unions 473\u003c\/p\u003e \u003cp\u003eCollective Bargaining 473\u003c\/p\u003e \u003cp\u003eRemaining Union-Free 477\u003c\/p\u003e \u003cp\u003eMetrics: Measuring Results 478\u003c\/p\u003e \u003cp\u003eSummary 479\u003c\/p\u003e \u003cp\u003eExam Essentials 480\u003c\/p\u003e \u003cp\u003eReview Questions 482\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAppendix A Answers to Review Questions 487\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 2: PHR Exam: Business Management 488\u003c\/p\u003e \u003cp\u003eChapter 3: PHR Exam: Talent Planning and Acquisition 490\u003c\/p\u003e \u003cp\u003eChapter 4: PHR Exam: Learning and Development 493\u003c\/p\u003e \u003cp\u003eChapter 5: PHR Exam: Total Rewards 495\u003c\/p\u003e \u003cp\u003eChapter 6: PHR Exam: Employee and Labor Relations 498\u003c\/p\u003e \u003cp\u003eChapter 7: SPHR Exam: Leadership and Strategy 500\u003c\/p\u003e \u003cp\u003eChapter 8: SPHR Exam: Talent Planning and Acquisition 502\u003c\/p\u003e \u003cp\u003eChapter 9: SPHR Exam: Learning and Development 504\u003c\/p\u003e \u003cp\u003eChapter 10: SPHR Exam: Total Rewards 506\u003c\/p\u003e \u003cp\u003eChapter 11: SPHR Exam: Employee Relations and Engagement 508\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAppendix B PHR® and SPHR® Case Studies 511\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCase Study 1: Human Resources Role in Preventing Workplace Violence 512\u003c\/p\u003e \u003cp\u003eQuestions 513\u003c\/p\u003e \u003cp\u003eAnswers 514\u003c\/p\u003e \u003cp\u003eCase Study 2: Where the Green Glass Grows 514\u003c\/p\u003e \u003cp\u003eThe Company 515\u003c\/p\u003e \u003cp\u003eThe Customer 515\u003c\/p\u003e \u003cp\u003eExercises 516\u003c\/p\u003e \u003cp\u003eAnswers and Additional Exercises 518\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAppendix C Federal Employment Legislation and Case Law 521\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAffirmative Action Plans (AAPs) 522\u003c\/p\u003e \u003cp\u003eExecutive Order 11246 AAP 523\u003c\/p\u003e \u003cp\u003eVEVRAA AAP 524\u003c\/p\u003e \u003cp\u003eSection 503, Individuals with Disabilities AAP 526\u003c\/p\u003e \u003cp\u003eAge Discrimination in Employment Act of 1967 (ADEA) 527\u003c\/p\u003e \u003cp\u003eOlder Worker Benefit Protection Act Amendment to the ADEA 528\u003c\/p\u003e \u003cp\u003eAmericans with Disabilities Act of 1990 (ADA) 529\u003c\/p\u003e \u003cp\u003eCivil Rights Act of 1964 (Title VII) 530\u003c\/p\u003e \u003cp\u003eAmendments to Title VII 531\u003c\/p\u003e \u003cp\u003eCommon Law Doctrines 533\u003c\/p\u003e \u003cp\u003eEmployment at Will 534\u003c\/p\u003e \u003cp\u003eDuty of Good Faith and Fair Dealing 535\u003c\/p\u003e \u003cp\u003ePromissory Estoppel 535\u003c\/p\u003e \u003cp\u003eFraudulent Misrepresentation 535\u003c\/p\u003e \u003cp\u003e\u003ci\u003eRespondeat Superior 536\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eConstructive Discharge 536\u003c\/p\u003e \u003cp\u003eDefamation 536\u003c\/p\u003e \u003cp\u003eCopyright Act of 1976 537\u003c\/p\u003e \u003cp\u003eDavis-Bacon Act of 1931 537\u003c\/p\u003e \u003cp\u003eDrug-Free Workplace Act of 1988 538\u003c\/p\u003e \u003cp\u003eEEO Survey 538\u003c\/p\u003e \u003cp\u003eReport Types 539\u003c\/p\u003e \u003cp\u003eRace and Ethnicity Categories 540\u003c\/p\u003e \u003cp\u003eJob Categories 540\u003c\/p\u003e \u003cp\u003eData Reporting 541\u003c\/p\u003e \u003cp\u003eEmployment Retirement Income Security Act of 1974 (ERISA) 541\u003c\/p\u003e \u003cp\u003eSummary Plan Description (SPD) 542\u003c\/p\u003e \u003cp\u003eAnnual Reports 542\u003c\/p\u003e \u003cp\u003eParticipant Benefit Rights Reports 543\u003c\/p\u003e \u003cp\u003eEmployee Participation 543\u003c\/p\u003e \u003cp\u003eVesting 543\u003c\/p\u003e \u003cp\u003eBenefit Accrual Requirements 544\u003c\/p\u003e \u003cp\u003eForm and Payment of Benefits 544\u003c\/p\u003e \u003cp\u003eFunding 545\u003c\/p\u003e \u003cp\u003eFiduciary Responsibility 545\u003c\/p\u003e \u003cp\u003eAdministration and Enforcement 545\u003c\/p\u003e \u003cp\u003eAmendments to ERISA 545\u003c\/p\u003e \u003cp\u003eExecutive Orders 548\u003c\/p\u003e \u003cp\u003eFair Credit Reporting Act of 1970 (FCRA) 549\u003c\/p\u003e \u003cp\u003eFair Labor Standards Act of 1938 (FLSA) 550\u003c\/p\u003e \u003cp\u003eMinimum Wage 551\u003c\/p\u003e \u003cp\u003eMaximum Hours and Overtime 551\u003c\/p\u003e \u003cp\u003eExemption Status 554\u003c\/p\u003e \u003cp\u003eSalary Deductions 556\u003c\/p\u003e \u003cp\u003eChild Labor 558\u003c\/p\u003e \u003cp\u003eRecord Keeping 558\u003c\/p\u003e \u003cp\u003ePenalties and Recovery of Back Wages 559\u003c\/p\u003e \u003cp\u003eFLSA Amendments 560\u003c\/p\u003e \u003cp\u003eFamily and Medical Leave Act of 1993 (FMLA) 561\u003c\/p\u003e \u003cp\u003eDesignation of FMLA Leave 561\u003c\/p\u003e \u003cp\u003eFailure to Designate in a Timely Manner 561\u003c\/p\u003e \u003cp\u003eWaiver of Rights 562\u003c\/p\u003e \u003cp\u003eSubstitution of Paid Leave 562\u003c\/p\u003e \u003cp\u003ePerfect Attendance Awards 562\u003c\/p\u003e \u003cp\u003eLight Duty Assignments 562\u003c\/p\u003e \u003cp\u003eRecord-Keeping Requirements 562\u003c\/p\u003e \u003cp\u003eEmployers Covered 563\u003c\/p\u003e \u003cp\u003eNotice Obligations 563\u003c\/p\u003e \u003cp\u003eEmployees Eligible for FMLA 565\u003c\/p\u003e \u003cp\u003eKey Employee Exception 565\u003c\/p\u003e \u003cp\u003eEmployee Notice Requirement 566\u003c\/p\u003e \u003cp\u003eReasons for FMLA Leave 567\u003c\/p\u003e \u003cp\u003eMedical Certification Process 569\u003c\/p\u003e \u003cp\u003eTypes of FMLA Leave 570\u003c\/p\u003e \u003cp\u003eCalculating the FMLA Year 570\u003c\/p\u003e \u003cp\u003eTracking Reduced and Intermittent FMLA Leave 571\u003c\/p\u003e \u003cp\u003eEnding FMLA Leave 571\u003c\/p\u003e \u003cp\u003eFMLA Implications for Employers 572\u003c\/p\u003e \u003cp\u003eForeign Corrupt Practices Act of 1977 572\u003c\/p\u003e \u003cp\u003eGenetic Information Nondiscrimination Act of 2008 (GINA) 573\u003c\/p\u003e \u003cp\u003eGlass Ceiling Act of 1991 574\u003c\/p\u003e \u003cp\u003eSocietal Barriers 574\u003c\/p\u003e \u003cp\u003eInternal Structural Barriers 574\u003c\/p\u003e \u003cp\u003eGovernmental Barriers 574\u003c\/p\u003e \u003cp\u003eIllegal Immigration Reform and Immigrant Responsibility Act of 1996 (IIRIRA) 575\u003c\/p\u003e \u003cp\u003eImmigration Reform and Control Act of 1986 (IRCA) 575\u003c\/p\u003e \u003cp\u003eE-Verify 576\u003c\/p\u003e \u003cp\u003eAmendments to IRCA: Immigration Act of 1990 576\u003c\/p\u003e \u003cp\u003eInternational Labour Organization (ILO) 578\u003c\/p\u003e \u003cp\u003eInternational Trade Organizations 579\u003c\/p\u003e \u003cp\u003eEuropean Union (EU) 579\u003c\/p\u003e \u003cp\u003eMercosur 580\u003c\/p\u003e \u003cp\u003eNorth American Free Trade Agreement (NAFTA) 580\u003c\/p\u003e \u003cp\u003eMine Safety and Health Act of 1977 (MSHA) 580\u003c\/p\u003e \u003cp\u003eOccupational Safety and Health Act of 1970 (OSHA) 581\u003c\/p\u003e \u003cp\u003eMore Inspections 582\u003c\/p\u003e \u003cp\u003eEmphasis on Safety Communication 582\u003c\/p\u003e \u003cp\u003eReporting of Injuries 583\u003c\/p\u003e \u003cp\u003eEmployer Responsibilities 583\u003c\/p\u003e \u003cp\u003eEmployer Rights 584\u003c\/p\u003e \u003cp\u003eEmployee Rights and Responsibilities 585\u003c\/p\u003e \u003cp\u003eOSHA Enforcement 585\u003c\/p\u003e \u003cp\u003eOSHA Record-Keeping Requirements 586\u003c\/p\u003e \u003cp\u003eOSHA Assistance 588\u003c\/p\u003e \u003cp\u003eHealth and Safety Inspections 589\u003c\/p\u003e \u003cp\u003eOrganisation for Economic Co-operation and Development (OECD): Guidelines for Multinational Enterprises (MNEs) 593\u003c\/p\u003e \u003cp\u003ePatient Protection and Affordable Care Act of 2010 (PPACA, ACA, Obamacare) 594\u003c\/p\u003e \u003cp\u003ePension Protection Act of 2006 (PPA) 595\u003c\/p\u003e \u003cp\u003ePrivacy Act of 1974 595\u003c\/p\u003e \u003cp\u003eRehabilitation Act of 1973, Sections 501, 503, and 505 596\u003c\/p\u003e \u003cp\u003eSarbanes-Oxley Act of 2002 (SOX) 596\u003c\/p\u003e \u003cp\u003eService Contract Act of 1965 (SCA) 596\u003c\/p\u003e \u003cp\u003eSexual Harassment 597\u003c\/p\u003e \u003cp\u003eHostile Work Environment Harassment 597\u003c\/p\u003e \u003cp\u003eEEOC Guidelines for the Prevention of Sexual Harassment 599\u003c\/p\u003e \u003cp\u003eUniformed Services Employment and Reemployment Rights Act of 1994 (USERRA) 600\u003c\/p\u003e \u003cp\u003eDisabled Veterans 602\u003c\/p\u003e \u003cp\u003eUnited States Patent Act of 1790 603\u003c\/p\u003e \u003cp\u003eWage Garnishment Law, Federal 603\u003c\/p\u003e \u003cp\u003eWalsh-Healey Public Contracts Act of 1936 604\u003c\/p\u003e \u003cp\u003eWorker Adjustment Retraining and Notification Act of 1988\u003c\/p\u003e \u003cp\u003e(WARN) 604\u003c\/p\u003e \u003cp\u003eWorkers’ Compensation 605\u003c\/p\u003e \u003cp\u003eQuick Reference Guide: Agencies, Court Cases, Terms, and Laws; General Record-Keeping Guidelines 606\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAppendix D Resources 617\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBusiness Management, Leadership, and Strategy 619\u003c\/p\u003e \u003cp\u003eBooks 619\u003c\/p\u003e \u003cp\u003eProfessional Associations 620\u003c\/p\u003e \u003cp\u003eTalent Planning and Acquisition 620\u003c\/p\u003e \u003cp\u003eBooks 620\u003c\/p\u003e \u003cp\u003eProfessional Associations 620\u003c\/p\u003e \u003cp\u003eLearning and Development 621\u003c\/p\u003e \u003cp\u003eBooks 621\u003c\/p\u003e \u003cp\u003eProfessional Associations 621\u003c\/p\u003e \u003cp\u003eTotal Rewards 621\u003c\/p\u003e \u003cp\u003eBooks 622\u003c\/p\u003e \u003cp\u003eProfessional Associations 622\u003c\/p\u003e \u003cp\u003eEmployee and Labor Relations and Engagement 622\u003c\/p\u003e \u003cp\u003eBooks 622\u003c\/p\u003e \u003cp\u003eProfessional Associations 623\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAppendix E Summarizing the Summaries: What Meta-Analyses Tell Us About Work Engagement 625\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChristian, Garza, and Slaughter, 2011 626\u003c\/p\u003e \u003cp\u003eMaricutoiu, Sulea, and Iancu, 2017 627\u003c\/p\u003e \u003cp\u003eKnight, Patterson, and Dawson, 2017 628\u003c\/p\u003e \u003cp\u003eReferences 629\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAppendix F Neuroscience Principles and Applications for HR Leaders 631\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 632\u003c\/p\u003e \u003cp\u003eThe Principles 633\u003c\/p\u003e \u003cp\u003ePrinciple 1: The Unlearning-Relearning Process 633\u003c\/p\u003e \u003cp\u003ePrinciple 2: Redefining Resistance 635\u003c\/p\u003e \u003cp\u003ePrinciple 3: Engaging Behavioral Change 638\u003c\/p\u003e \u003cp\u003eConclusion 640\u003c\/p\u003e \u003cp\u003eSuggested Reading 640\u003c\/p\u003e \u003cp\u003eIndex 643\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49407054184791,"sku":"9781119426523","price":37.5,"currency_code":"GBP","in_stock":false}],"url":"https:\/\/bookcurl.com\/products\/phr-and-sphr-professional-in-human-resources-certification-complete-study-guide-9781119426523","provider":"Book Curl","version":"1.0","type":"link"}