{"product_id":"phr-and-sphr-professional-in-human-resources-certification-complete-deluxe-study-guide-9781119426738","title":"PHR and SPHR Professional in Human Resources","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eThe #1 study guide for the leading HR certification, aligned with the updated HRBoK!\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003ePHR\/SPHR Professional in Human Resources Certification Deluxe Study Gui\u003c\/i\u003ede, \u003ci\u003eSecond Edition,\u003c\/i\u003eis the ideal resource for HR professionals seeking to validate their skills and knowledge acquired through years of practical experience, or a relative newcomer to the HR field looking to strengthen their resume. Featuring study tools designed to reinforce understanding of key functional areas, it's the study guide you'll turn to again and again as you prepare for this challenging exam.\u003c\/p\u003e \u003cp\u003eOffering insights into those areas of knowledge and practices specific and necessary to human resource management (HRM), this study guide covers tasks, processes, and strategies as detailed in the updated \u003ci\u003eA Guide to the Human Resource Body of Knowledge (HRBoK)\u003c\/i\u003e. The study guide breaks down the critical HR topics that you need to understand as you prepare for the exams.\u003c\/p\u003e \u003cp\u003eYou'll get a\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eIntroduction xxv\u003c\/p\u003e \u003cp\u003ePHR Assessment Test xxxi\u003c\/p\u003e \u003cp\u003eSPHR Assessment Test xxxvi\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 Certifying Human Resource Professionals 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Human Resource Profession 3\u003c\/p\u003e \u003cp\u003eDevelopment of the Human Resource Body of Knowledge 4\u003c\/p\u003e \u003cp\u003eDefining the Functional Areas of the \u003ci\u003eBOK \u003c\/i\u003e6\u003c\/p\u003e \u003cp\u003eProfessional in Human Resources (PHR) 6\u003c\/p\u003e \u003cp\u003eSenior Professional in Human Resources (SPHR) 8\u003c\/p\u003e \u003cp\u003eEligibility Requirements 10\u003c\/p\u003e \u003cp\u003eRecertification 11\u003c\/p\u003e \u003cp\u003eThe Test 12\u003c\/p\u003e \u003cp\u003eIt’s Experiential and Federal 14\u003c\/p\u003e \u003cp\u003eWhat the Questions Look Like 15\u003c\/p\u003e \u003cp\u003ePreparing for the Exam 16\u003c\/p\u003e \u003cp\u003eTaking the Exam 20\u003c\/p\u003e \u003cp\u003eSummary 22\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 PHR Exam: Business Management 23\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOrganizations 24\u003c\/p\u003e \u003cp\u003eExternal Business Environment 24\u003c\/p\u003e \u003cp\u003eInternal Business Operations 25\u003c\/p\u003e \u003cp\u003eMission, Vision, Values 31\u003c\/p\u003e \u003cp\u003eCorporate Governance 32\u003c\/p\u003e \u003cp\u003eOrganization Values and Ethics 33\u003c\/p\u003e \u003cp\u003eEthics Officers 37\u003c\/p\u003e \u003cp\u003eCorporate Responsibility 37\u003c\/p\u003e \u003cp\u003eWhistle-Blower Protection 39\u003c\/p\u003e \u003cp\u003eEnterprise Risk Management 42\u003c\/p\u003e \u003cp\u003eHR Audits 42\u003c\/p\u003e \u003cp\u003eInsurance Policies 43\u003c\/p\u003e \u003cp\u003eEmployee Handbooks 43\u003c\/p\u003e \u003cp\u003eLitigation Statistics 43\u003c\/p\u003e \u003cp\u003eOther 45\u003c\/p\u003e \u003cp\u003eLegislative and Regulatory Processes 45\u003c\/p\u003e \u003cp\u003eTechnology 47\u003c\/p\u003e \u003cp\u003eWorkforce Analytics 48\u003c\/p\u003e \u003cp\u003eQualitative and Quantitative Analysis 49\u003c\/p\u003e \u003cp\u003eData Collection 50\u003c\/p\u003e \u003cp\u003eAnalysis Tools 51\u003c\/p\u003e \u003cp\u003eQualitative Analysis 54\u003c\/p\u003e \u003cp\u003eChange Management 55\u003c\/p\u003e \u003cp\u003eHR Metrics: Measuring Results 58\u003c\/p\u003e \u003cp\u003eBusiness Impact Measures 58\u003c\/p\u003e \u003cp\u003eTactical Accountability Measures 59\u003c\/p\u003e \u003cp\u003eBuilding a Business Case 61\u003c\/p\u003e \u003cp\u003eSummary 61\u003c\/p\u003e \u003cp\u003eExam Essentials 62\u003c\/p\u003e \u003cp\u003eReview Questions 63\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 PHR Exam: Talent Planning and Acquisition 67\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTalent Planning 69\u003c\/p\u003e \u003cp\u003eWorkforce Goals and Objectives 70\u003c\/p\u003e \u003cp\u003eJob Analysis and Description 71\u003c\/p\u003e \u003cp\u003eJob Analysis 71\u003c\/p\u003e \u003cp\u003eJob Descriptions 72\u003c\/p\u003e \u003cp\u003eQualified Employees 73\u003c\/p\u003e \u003cp\u003eTranslating Organization Goals into Staffing Plans 78\u003c\/p\u003e \u003cp\u003eLabor Market Analysis 79\u003c\/p\u003e \u003cp\u003eStaffing Programs 80\u003c\/p\u003e \u003cp\u003eSourcing and Recruiting Candidates 80\u003c\/p\u003e \u003cp\u003eCandidate Selection Tools 88\u003c\/p\u003e \u003cp\u003eEmployment Offers 104\u003c\/p\u003e \u003cp\u003ePost-Offer Employment Activities 106\u003c\/p\u003e \u003cp\u003eSummary 111\u003c\/p\u003e \u003cp\u003eExam Essentials 112\u003c\/p\u003e \u003cp\u003eReview Questions 113\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 PHR Exam: Learning and Development 119\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOrganizational Development 120\u003c\/p\u003e \u003cp\u003eStrategic Interventions 121\u003c\/p\u003e \u003cp\u003eTechno-Structural Interventions 125\u003c\/p\u003e \u003cp\u003eHuman Process Interventions 134\u003c\/p\u003e \u003cp\u003eHuman Resource Management Interventions 137\u003c\/p\u003e \u003cp\u003eEmployee Training Programs 145\u003c\/p\u003e \u003cp\u003eAdult Learning Processes and Learning Styles 146\u003c\/p\u003e \u003cp\u003eInstructional Design Models 147\u003c\/p\u003e \u003cp\u003eLearning Management Systems 162\u003c\/p\u003e \u003cp\u003eMetrics: Measuring Results 164\u003c\/p\u003e \u003cp\u003eSummary 165\u003c\/p\u003e \u003cp\u003eExam Essentials 165\u003c\/p\u003e \u003cp\u003eReview Questions 166\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 PHR Exam: Total Rewards 171\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTotal Rewards Defined 172\u003c\/p\u003e \u003cp\u003eBudgeting and Accounting for Total Rewards 173\u003c\/p\u003e \u003cp\u003eSalary Surveys 173\u003c\/p\u003e \u003cp\u003eBenchmarking 175\u003c\/p\u003e \u003cp\u003eCompensation 175\u003c\/p\u003e \u003cp\u003eTypes of Compensation 178\u003c\/p\u003e \u003cp\u003eTraditional Pay Structures 186\u003c\/p\u003e \u003cp\u003eBenefits 196\u003c\/p\u003e \u003cp\u003eInvoluntary Benefits 197\u003c\/p\u003e \u003cp\u003eVoluntary Benefits 198\u003c\/p\u003e \u003cp\u003ePayroll 212\u003c\/p\u003e \u003cp\u003ePayroll Systems 212\u003c\/p\u003e \u003cp\u003ePayroll Administration 212\u003c\/p\u003e \u003cp\u003eCommunicating Compensation and Benefits Programs 215\u003c\/p\u003e \u003cp\u003eMetrics: Measuring Results 216\u003c\/p\u003e \u003cp\u003eSummary 217\u003c\/p\u003e \u003cp\u003eExam Essentials 217\u003c\/p\u003e \u003cp\u003eReview Questions 219\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 PHR Exam: Employee and Labor Relations 223\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eHuman Relations 226\u003c\/p\u003e \u003cp\u003ePersonality at Work 227\u003c\/p\u003e \u003cp\u003ePsychological Capital 228\u003c\/p\u003e \u003cp\u003eMotivational Concepts 228\u003c\/p\u003e \u003cp\u003eOrganization Climate and Culture 232\u003c\/p\u003e \u003cp\u003eEmployee Engagement 234\u003c\/p\u003e \u003cp\u003eEmployee Involvement Strategies 234\u003c\/p\u003e \u003cp\u003eCommunicating with Employees 236\u003c\/p\u003e \u003cp\u003eEmployee Feedback 238\u003c\/p\u003e \u003cp\u003ePositive Employee Relations Programs 240\u003c\/p\u003e \u003cp\u003eEmployee Rights and Responsibilities 242\u003c\/p\u003e \u003cp\u003eWorkplace Policies and Procedures 243\u003c\/p\u003e \u003cp\u003eRecords Management: The Life Cycle 245\u003c\/p\u003e \u003cp\u003ePerformance Management Programs 248\u003c\/p\u003e \u003cp\u003ePerformance Appraisal 249\u003c\/p\u003e \u003cp\u003eTraining Performance Evaluators 252\u003c\/p\u003e \u003cp\u003ePerformance Improvement 255\u003c\/p\u003e \u003cp\u003eWorkplace Behavior Issues 256\u003c\/p\u003e \u003cp\u003eOrganization Exit\/Off-Boarding Processes 259\u003c\/p\u003e \u003cp\u003eVoluntary Exit Processes 259\u003c\/p\u003e \u003cp\u003eInvoluntary Exit Processes 260\u003c\/p\u003e \u003cp\u003eTools for Dispute Resolution 265\u003c\/p\u003e \u003cp\u003eArbitration 266\u003c\/p\u003e \u003cp\u003eMediation 267\u003c\/p\u003e \u003cp\u003eConstructive Confrontation 268\u003c\/p\u003e \u003cp\u003eLabor Relations 269\u003c\/p\u003e \u003cp\u003eLabor Laws and Organizations 269\u003c\/p\u003e \u003cp\u003eEmployee Rights 271\u003c\/p\u003e \u003cp\u003eUnion Organization 274\u003c\/p\u003e \u003cp\u003eRisk Overview 281\u003c\/p\u003e \u003cp\u003eRisk Identification 282\u003c\/p\u003e \u003cp\u003eHR Tools to Identify and Assess Risk 283\u003c\/p\u003e \u003cp\u003eRisk Assessment 286\u003c\/p\u003e \u003cp\u003eRisk Management 302\u003c\/p\u003e \u003cp\u003eManaging Security Risks 309\u003c\/p\u003e \u003cp\u003eManaging Business Continuity Risks 320\u003c\/p\u003e \u003cp\u003eManaging Workplace Privacy Risks 323\u003c\/p\u003e \u003cp\u003eMetrics: Measuring Results 326\u003c\/p\u003e \u003cp\u003eSummary 328\u003c\/p\u003e \u003cp\u003eExam Essentials 329\u003c\/p\u003e \u003cp\u003eReview Questions 332\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 SPHR Exam: Leadership and Strategy 337\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOrganizational Planning and Strategy 341\u003c\/p\u003e \u003cp\u003eOrganizational Structures 341\u003c\/p\u003e \u003cp\u003eShared Services and Outsourcing of HR Functions 342\u003c\/p\u003e \u003cp\u003eStrategic Planning 345\u003c\/p\u003e \u003cp\u003eBasic Accounting and Budgeting 355\u003c\/p\u003e \u003cp\u003eStrategic Management 358\u003c\/p\u003e \u003cp\u003eStrategic Relationships 359\u003c\/p\u003e \u003cp\u003eHuman Capital Management Plans 361\u003c\/p\u003e \u003cp\u003eHuman Capital Projections 363\u003c\/p\u003e \u003cp\u003eService Delivery and Technology 364\u003c\/p\u003e \u003cp\u003eHRIS Systems 364\u003c\/p\u003e \u003cp\u003eProject Management Concepts 370\u003c\/p\u003e \u003cp\u003eHR Data and Metrics 371\u003c\/p\u003e \u003cp\u003eSummary 372\u003c\/p\u003e \u003cp\u003eExam Essentials 372\u003c\/p\u003e \u003cp\u003eReview Questions 374\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 SPHR Exam: Talent Planning and Acquisition 379\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eRecruiting and Selection 381\u003c\/p\u003e \u003cp\u003ePerson-to-Organization Fit 382\u003c\/p\u003e \u003cp\u003ePerson-to-Job Fit 382\u003c\/p\u003e \u003cp\u003eCandidate Sourcing 384\u003c\/p\u003e \u003cp\u003eLabor Law Compliance 386\u003c\/p\u003e \u003cp\u003eStrategic Workforce Planning 387\u003c\/p\u003e \u003cp\u003eHuman Capital Management Plans 387\u003c\/p\u003e \u003cp\u003eHuman Capital Projections 389\u003c\/p\u003e \u003cp\u003eThe Impact of the Business Life Cycle 390\u003c\/p\u003e \u003cp\u003eStrategic Analysis 392\u003c\/p\u003e \u003cp\u003eEmployee Retention and Engagement 393\u003c\/p\u003e \u003cp\u003eThe Impact of Wages 394\u003c\/p\u003e \u003cp\u003eBuilding the Employer Brand 395\u003c\/p\u003e \u003cp\u003eMetrics: Measuring Results 396\u003c\/p\u003e \u003cp\u003eSummary 397\u003c\/p\u003e \u003cp\u003eExam Essentials 398\u003c\/p\u003e \u003cp\u003eReview Questions 399\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 SPHR Exam: Learning and Development 403\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLearning and Development Defined 406\u003c\/p\u003e \u003cp\u003eStrategic Learning and Development 406\u003c\/p\u003e \u003cp\u003eThe Role of the Behavioral Sciences 408\u003c\/p\u003e \u003cp\u003eSuccession Plans 411\u003c\/p\u003e \u003cp\u003eIntegrated Talent Management 412\u003c\/p\u003e \u003cp\u003eTraining as an Intervention Strategy 413\u003c\/p\u003e \u003cp\u003eSummary 414\u003c\/p\u003e \u003cp\u003eExam Essentials 415\u003c\/p\u003e \u003cp\u003eReview Questions 416\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10 SPHR Exam: Total Rewards 421\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTotal Rewards Defined 422\u003c\/p\u003e \u003cp\u003eFiduciary Responsibility 423\u003c\/p\u003e \u003cp\u003eTotal Rewards Philosophy and Strategies 424\u003c\/p\u003e \u003cp\u003eCompeting in the Market 425\u003c\/p\u003e \u003cp\u003eStrategic Alignment 425\u003c\/p\u003e \u003cp\u003eStrategic Allocation 426\u003c\/p\u003e \u003cp\u003eIntegrative Approach 427\u003c\/p\u003e \u003cp\u003eJob Analysis 428\u003c\/p\u003e \u003cp\u003eJob Evaluation and Pricing 429\u003c\/p\u003e \u003cp\u003eCollective Bargaining and Contract Costing 431\u003c\/p\u003e \u003cp\u003eBasic Budgeting and Accounting 432\u003c\/p\u003e \u003cp\u003eAccounting 432\u003c\/p\u003e \u003cp\u003eBudgeting 434\u003c\/p\u003e \u003cp\u003eMotivating and Retaining through Total Rewards 435\u003c\/p\u003e \u003cp\u003eEfficiency vs. Empathy Wages 436\u003c\/p\u003e \u003cp\u003eOther Studies 436\u003c\/p\u003e \u003cp\u003eBest Practices 437\u003c\/p\u003e \u003cp\u003eEquity Compensation 438\u003c\/p\u003e \u003cp\u003eExecutive Compensation 439\u003c\/p\u003e \u003cp\u003eStock Options 441\u003c\/p\u003e \u003cp\u003eBoard of Directors\/Outside Directors 443\u003c\/p\u003e \u003cp\u003eBenefits 443\u003c\/p\u003e \u003cp\u003eSummary 445\u003c\/p\u003e \u003cp\u003eExam Essentials 445\u003c\/p\u003e \u003cp\u003eReview Questions 447\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 11 SPHR Exam: Employee Relations and Engagement 451\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eHuman Relations 453\u003c\/p\u003e \u003cp\u003eMotivation 454\u003c\/p\u003e \u003cp\u003eJob Attitudes 455\u003c\/p\u003e \u003cp\u003ePositive Employee Relations 456\u003c\/p\u003e \u003cp\u003eDiversity and Inclusion 463\u003c\/p\u003e \u003cp\u003eGenerations at Work 464\u003c\/p\u003e \u003cp\u003eWomen in Leadership 464\u003c\/p\u003e \u003cp\u003eSexual Orientation and Gender Expression\/Identity 465\u003c\/p\u003e \u003cp\u003eCultural Competence 466\u003c\/p\u003e \u003cp\u003eWorkplace Safety and Security 468\u003c\/p\u003e \u003cp\u003eCrises in Leadership 468\u003c\/p\u003e \u003cp\u003eBusiness Continuity 471\u003c\/p\u003e \u003cp\u003eInternal Investigations 472\u003c\/p\u003e \u003cp\u003eLabor Unions 473\u003c\/p\u003e \u003cp\u003eCollective Bargaining 473\u003c\/p\u003e \u003cp\u003eRemaining Union-Free 477\u003c\/p\u003e \u003cp\u003eMetrics: Measuring Results 478\u003c\/p\u003e \u003cp\u003eSummary 479\u003c\/p\u003e \u003cp\u003eExam Essentials 480\u003c\/p\u003e \u003cp\u003eReview Questions 482\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAppendix A Answers to Review Questions 487\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 2: PHR Exam: Business Management 488\u003c\/p\u003e \u003cp\u003eChapter 3: PHR Exam: Talent Planning and Acquisition 490\u003c\/p\u003e \u003cp\u003eChapter 4: PHR Exam: Learning and Development 493\u003c\/p\u003e \u003cp\u003eChapter 5: PHR Exam: Total Rewards 495\u003c\/p\u003e \u003cp\u003eChapter 6: PHR Exam: Employee and Labor Relations 498\u003c\/p\u003e \u003cp\u003eChapter 7: SPHR Exam: Leadership and Strategy 500\u003c\/p\u003e \u003cp\u003eChapter 8: SPHR Exam: Talent Planning and Acquisition 502\u003c\/p\u003e \u003cp\u003eChapter 9: SPHR Exam: Learning and Development 504\u003c\/p\u003e \u003cp\u003eChapter 10: SPHR Exam: Total Rewards 506\u003c\/p\u003e \u003cp\u003eChapter 11: SPHR Exam: Employee Relations and Engagement 508\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAppendix B PHR\u003csup\u003e®\u003c\/sup\u003e and SPHR\u003csup\u003e®\u003c\/sup\u003e Case Studies 511\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCase Study 1: Human Resources Role in Preventing Workplace Violence 512\u003c\/p\u003e \u003cp\u003eQuestions 513\u003c\/p\u003e \u003cp\u003eAnswers 514\u003c\/p\u003e \u003cp\u003eCase Study 2: Where the Green Glass Grows 514\u003c\/p\u003e \u003cp\u003eThe Company 515\u003c\/p\u003e \u003cp\u003eThe Customer 515\u003c\/p\u003e \u003cp\u003eExercises 516\u003c\/p\u003e \u003cp\u003eAnswers and Additional Exercises 518\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAppendix C Federal Employment Legislation and Case Law 521\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAffirmative Action Plans (AAPs) 522\u003c\/p\u003e \u003cp\u003eExecutive Order 11246 AAP 523\u003c\/p\u003e \u003cp\u003eVEVRAA AAP 524\u003c\/p\u003e \u003cp\u003eSection 503, Individuals with Disabilities AAP 526\u003c\/p\u003e \u003cp\u003eAge Discrimination in Employment Act of 1967 (ADEA) 527\u003c\/p\u003e \u003cp\u003eOlder Worker Benefit Protection Act Amendment to the ADEA 528\u003c\/p\u003e \u003cp\u003eAmericans with Disabilities Act of 1990 (ADA) 529\u003c\/p\u003e \u003cp\u003eCivil Rights Act of 1964 (Title VII) 530\u003c\/p\u003e \u003cp\u003eAmendments to Title VII 531\u003c\/p\u003e \u003cp\u003eCommon Law Doctrines 533\u003c\/p\u003e \u003cp\u003eEmployment at Will 534\u003c\/p\u003e \u003cp\u003eDuty of Good Faith and Fair Dealing 535\u003c\/p\u003e \u003cp\u003ePromissory Estoppel 535\u003c\/p\u003e \u003cp\u003eFraudulent Misrepresentation 535\u003c\/p\u003e \u003cp\u003e\u003ci\u003eRespondeat Superior \u003c\/i\u003e536\u003c\/p\u003e \u003cp\u003eConstructive Discharge 536\u003c\/p\u003e \u003cp\u003eDefamation 536\u003c\/p\u003e \u003cp\u003eCopyright Act of 1976 537\u003c\/p\u003e \u003cp\u003eDavis-Bacon Act of 1931 537\u003c\/p\u003e \u003cp\u003eDrug-Free Workplace Act of 1988 538\u003c\/p\u003e \u003cp\u003eEEO Survey 538\u003c\/p\u003e \u003cp\u003eReport Types 539\u003c\/p\u003e \u003cp\u003eRace and Ethnicity Categories 540\u003c\/p\u003e \u003cp\u003eJob Categories 540\u003c\/p\u003e \u003cp\u003eData Reporting 541\u003c\/p\u003e \u003cp\u003eEmployment Retirement Income Security Act of 1974 (ERISA) 541\u003c\/p\u003e \u003cp\u003eSummary Plan Description (SPD) 542\u003c\/p\u003e \u003cp\u003eAnnual Reports 542\u003c\/p\u003e \u003cp\u003eParticipant Benefit Rights Reports 543\u003c\/p\u003e \u003cp\u003eEmployee Participation 543\u003c\/p\u003e \u003cp\u003eVesting 543\u003c\/p\u003e \u003cp\u003eBenefit Accrual Requirements 544\u003c\/p\u003e \u003cp\u003eForm and Payment of Benefits 544\u003c\/p\u003e \u003cp\u003eFunding 545\u003c\/p\u003e \u003cp\u003eFiduciary Responsibility 545\u003c\/p\u003e \u003cp\u003eAdministration and Enforcement 545\u003c\/p\u003e \u003cp\u003eAmendments to ERISA 545\u003c\/p\u003e \u003cp\u003eExecutive Orders 548\u003c\/p\u003e \u003cp\u003eFair Credit Reporting Act of 1970 (FCRA) 549\u003c\/p\u003e \u003cp\u003eFair Labor Standards Act of 1938 (FLSA) 550\u003c\/p\u003e \u003cp\u003eMinimum Wage 551\u003c\/p\u003e \u003cp\u003eMaximum Hours and Overtime 551\u003c\/p\u003e \u003cp\u003eExemption Status 554\u003c\/p\u003e \u003cp\u003eSalary Deductions 556\u003c\/p\u003e \u003cp\u003eChild Labor 558\u003c\/p\u003e \u003cp\u003eRecord Keeping 558\u003c\/p\u003e \u003cp\u003ePenalties and Recovery of Back Wages 559\u003c\/p\u003e \u003cp\u003eFLSA Amendments 560\u003c\/p\u003e \u003cp\u003eFamily and Medical Leave Act of 1993 (FMLA) 561\u003c\/p\u003e \u003cp\u003eDesignation of FMLA Leave 561\u003c\/p\u003e \u003cp\u003eFailure to Designate in a Timely Manner 561\u003c\/p\u003e \u003cp\u003eWaiver of Rights 562\u003c\/p\u003e \u003cp\u003eSubstitution of Paid Leave 562\u003c\/p\u003e \u003cp\u003ePerfect Attendance Awards 562\u003c\/p\u003e \u003cp\u003eLight Duty Assignments 562\u003c\/p\u003e \u003cp\u003eRecord-Keeping Requirements 562\u003c\/p\u003e \u003cp\u003eEmployers Covered 563\u003c\/p\u003e \u003cp\u003eNotice Obligations 563\u003c\/p\u003e \u003cp\u003eEmployees Eligible for FMLA 565\u003c\/p\u003e \u003cp\u003eKey Employee Exception 565\u003c\/p\u003e \u003cp\u003eEmployee Notice Requirement 566\u003c\/p\u003e \u003cp\u003eReasons for FMLA Leave 567\u003c\/p\u003e \u003cp\u003eMedical Certification Process 569\u003c\/p\u003e \u003cp\u003eTypes of FMLA Leave 570\u003c\/p\u003e \u003cp\u003eCalculating the FMLA Year 570\u003c\/p\u003e \u003cp\u003eTracking Reduced and Intermittent FMLA Leave 571\u003c\/p\u003e \u003cp\u003eEnding FMLA Leave 571\u003c\/p\u003e \u003cp\u003eFMLA Implications for Employers 572\u003c\/p\u003e \u003cp\u003eForeign Corrupt Practices Act of 1977 572\u003c\/p\u003e \u003cp\u003eGenetic Information Nondiscrimination Act of 2008 (GINA) 573\u003c\/p\u003e \u003cp\u003eGlass Ceiling Act of 1991 574\u003c\/p\u003e \u003cp\u003eSocietal Barriers 574\u003c\/p\u003e \u003cp\u003eInternal Structural Barriers 574\u003c\/p\u003e \u003cp\u003eGovernmental Barriers 574\u003c\/p\u003e \u003cp\u003eIllegal Immigration Reform and Immigrant Responsibility Act of 1996 (IIRIRA) 575\u003c\/p\u003e \u003cp\u003eImmigration Reform and Control Act of 1986 (IRCA) 575\u003c\/p\u003e \u003cp\u003eE-Verify 576\u003c\/p\u003e \u003cp\u003eAmendments to IRCA: Immigration Act of 1990 576\u003c\/p\u003e \u003cp\u003eInternational Labour Organization (ILO) 578\u003c\/p\u003e \u003cp\u003eInternational Trade Organizations 579\u003c\/p\u003e \u003cp\u003eEuropean Union (EU) 579\u003c\/p\u003e \u003cp\u003eMercosur 580\u003c\/p\u003e \u003cp\u003eNorth American Free Trade Agreement (NAFTA) 580\u003c\/p\u003e \u003cp\u003eMine Safety and Health Act of 1977 (MSHA) 580\u003c\/p\u003e \u003cp\u003eOccupational Safety and Health Act of 1970 (OSHA) 581\u003c\/p\u003e \u003cp\u003eMore Inspections 582\u003c\/p\u003e \u003cp\u003eEmphasis on Safety Communication 582\u003c\/p\u003e \u003cp\u003eReporting of Injuries 583\u003c\/p\u003e \u003cp\u003eEmployer Responsibilities 583\u003c\/p\u003e \u003cp\u003eEmployer Rights 584\u003c\/p\u003e \u003cp\u003eEmployee Rights and Responsibilities 585\u003c\/p\u003e \u003cp\u003eOSHA Enforcement 585\u003c\/p\u003e \u003cp\u003eOSHA Record-Keeping Requirements 586\u003c\/p\u003e \u003cp\u003eOSHA Assistance 588\u003c\/p\u003e \u003cp\u003eHealth and Safety Inspections 589\u003c\/p\u003e \u003cp\u003eOrganisation for Economic Co-operation and Development (OECD): Guidelines for Multinational Enterprises (MNEs) 593\u003c\/p\u003e \u003cp\u003ePatient Protection and Affordable Care Act of 2010 (PPACA, ACA, Obamacare) 594\u003c\/p\u003e \u003cp\u003ePension Protection Act of 2006 (PPA) 595\u003c\/p\u003e \u003cp\u003ePrivacy Act of 1974 595\u003c\/p\u003e \u003cp\u003eRehabilitation Act of 1973, Sections 501, 503, and 505 596\u003c\/p\u003e \u003cp\u003eSarbanes-Oxley Act of 2002 (SOX) 596\u003c\/p\u003e \u003cp\u003eService Contract Act of 1965 (SCA) 596\u003c\/p\u003e \u003cp\u003eSexual Harassment 597\u003c\/p\u003e \u003cp\u003eHostile Work Environment Harassment 597\u003c\/p\u003e \u003cp\u003eEEOC Guidelines for the Prevention of Sexual Harassment 599\u003c\/p\u003e \u003cp\u003eUniformed Services Employment and Reemployment Rights Act of 1994 (USERRA) 600\u003c\/p\u003e \u003cp\u003eDisabled Veterans 602\u003c\/p\u003e \u003cp\u003eUnited States Patent Act of 1790 603\u003c\/p\u003e \u003cp\u003eWage Garnishment Law, Federal 603\u003c\/p\u003e \u003cp\u003eWalsh-Healey Public Contracts Act of 1936 604\u003c\/p\u003e \u003cp\u003eWorker Adjustment Retraining and Notification Act of 1988\u003c\/p\u003e \u003cp\u003e(WARN) 604\u003c\/p\u003e \u003cp\u003eWorkers’ Compensation 605\u003c\/p\u003e \u003cp\u003eQuick Reference Guide: Agencies, Court Cases, Terms, and Laws; General Record-Keeping Guidelines 606\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAppendix D Resources 617\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBusiness Management, Leadership, and Strategy 619\u003c\/p\u003e \u003cp\u003eBooks 619\u003c\/p\u003e \u003cp\u003eProfessional Associations 620\u003c\/p\u003e \u003cp\u003eTalent Planning and Acquisition 620\u003c\/p\u003e \u003cp\u003eBooks 620\u003c\/p\u003e \u003cp\u003eProfessional Associations 620\u003c\/p\u003e \u003cp\u003eLearning and Development 621\u003c\/p\u003e \u003cp\u003eBooks 621\u003c\/p\u003e \u003cp\u003eProfessional Associations 621\u003c\/p\u003e \u003cp\u003eTotal Rewards 621\u003c\/p\u003e \u003cp\u003eBooks 622\u003c\/p\u003e \u003cp\u003eProfessional Associations 622\u003c\/p\u003e \u003cp\u003eEmployee and Labor Relations and Engagement 622\u003c\/p\u003e \u003cp\u003eBooks 622\u003c\/p\u003e \u003cp\u003eProfessional Associations 623\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAppendix E Summarizing the Summaries: What Meta-Analyses Tell Us About Work Engagement 625\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChristian, Garza, and Slaughter, 2011 626\u003c\/p\u003e \u003cp\u003eMaricutoiu, Sulea, and Iancu, 2017 627\u003c\/p\u003e \u003cp\u003eKnight, Patterson, and Dawson, 2017 628\u003c\/p\u003e \u003cp\u003eReferences 629\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAppendix F Neuroscience Principles and Applications for HR Leaders 631\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 632\u003c\/p\u003e \u003cp\u003eThe Principles 633\u003c\/p\u003e \u003cp\u003ePrinciple 1: The Unlearning-Relearning Process 633\u003c\/p\u003e \u003cp\u003ePrinciple 2: Redefining Resistance 635\u003c\/p\u003e \u003cp\u003ePrinciple 3: Engaging Behavioral Change 638\u003c\/p\u003e \u003cp\u003eConclusion 640\u003c\/p\u003e \u003cp\u003eSuggested Reading 640\u003c\/p\u003e \u003cp\u003eIndex 643\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49407054348631,"sku":"9781119426738","price":48.75,"currency_code":"GBP","in_stock":false}],"url":"https:\/\/bookcurl.com\/products\/phr-and-sphr-professional-in-human-resources-certification-complete-deluxe-study-guide-9781119426738","provider":"Book Curl","version":"1.0","type":"link"}