{"product_id":"performance-scorecards-9780470910269","title":"Performance Scorecards","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eBase your business decisions on up-to-the-minute snapshots of your company''s performance. Because they can be customized to track indicators specific to your organization''s success, Performance Scorecards are a busy manager''s best resource for quickly aligning strategy and promoting behaviors that lead to desired results. Use them to gauge sales, employee satisfaction, quality-whatever factors most influence your company''s progress. You''ll be able to make better, more informed decisions, guide and manage shifts in business direction, and keep every employee focused on important business goals. Through their fictional account of manager Vince Sharp''s use of the scorecards, Chang and Morgan show readers exactly how the process works. .\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThe Authoring Team xiii\u003c\/p\u003e \u003cp\u003ePreface xv\u003c\/p\u003e \u003cp\u003eAcknowledgements xix\u003c\/p\u003e \u003cp\u003eIntroduction xxi\u003c\/p\u003e \u003cp\u003e1 The Performance Problem 1\u003c\/p\u003e \u003cp\u003e2 Setting the Stage for Scorecards 9\u003c\/p\u003e \u003cp\u003e3 Collect Scorecard Inputs 19\u003c\/p\u003e \u003cp\u003e4 Create Your Scorecard 39\u003c\/p\u003e \u003cp\u003e5 Cultivate Your Scorecard 57\u003c\/p\u003e \u003cp\u003e6 Cascade Your Scorecard 83\u003c\/p\u003e \u003cp\u003e7 Connect Your Scorecard 109\u003c\/p\u003e \u003cp\u003e8 Confirm Your Scorecard 129\u003c\/p\u003e \u003cp\u003e9 Knowing the Score 155\u003c\/p\u003e \u003cp\u003eReferences 161\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49402459291991,"sku":"9780470910269","price":36.09,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780470910269.jpg?v=1730480464","url":"https:\/\/bookcurl.com\/products\/performance-scorecards-9780470910269","provider":"Book Curl","version":"1.0","type":"link"}