{"product_id":"performance-evaluation-9780787988838","title":"Performance Evaluation","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003ePerformance Evaluation is a hands-on text for practitioners, researchers, educators, and students in how to use scientifically-based evaluations that are both rigorous and flexible. Author Ingrid Guerra-López, an internationally-known evaluation expert, introduces the foundations of evaluation and presents the most applicable models for the performance improvement field. Her book offers a wide variety of tools and techniques that have proven successful and is organized to illustrate evaluation in the context of continual performance improvement.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eAcknowledgments xi\u003c\/p\u003e \u003cp\u003ePreface xiii\u003c\/p\u003e \u003cp\u003eThe Author xv\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart One: Introduction To Evaluation\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eOne: Foundations of Evaluation 3\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eA Brief Overview of Evaluation History 4\u003c\/p\u003e \u003cp\u003eEvaluation: Purpose and Definition 5\u003c\/p\u003e \u003cp\u003ePerformance Improvement: A Conceptual Framework 8\u003c\/p\u003e \u003cp\u003eMaking Evaluation Happen: Ensuring Stakeholders’ Buy-In 9\u003c\/p\u003e \u003cp\u003eThe Evaluator: A Job or a Role? 10\u003c\/p\u003e \u003cp\u003eThe Relationship to Other Investigative Processes 11\u003c\/p\u003e \u003cp\u003eWhen Does Evaluation Occur? 15\u003c\/p\u003e \u003cp\u003eGeneral Evaluation Orientations 18\u003c\/p\u003e \u003cp\u003eChallenges That Evaluators Face 20\u003c\/p\u003e \u003cp\u003eEnsuring Commitment 23\u003c\/p\u003e \u003cp\u003eBenefits of Evaluation 24\u003c\/p\u003e \u003cp\u003eBasic Definitions 25\u003c\/p\u003e \u003cp\u003e\u003cb\u003eTwo: Principles of Performance-based Evaluation 27\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePrinciple 1: Evaluation Is Based on Asking the Right Questions 28\u003c\/p\u003e \u003cp\u003ePrinciple 2: Evaluation of Process Is a Function of Obtained Results 32\u003c\/p\u003e \u003cp\u003ePrinciple 3: Goals and Objectives of Organizations Should Be Based on Valid Needs 33\u003c\/p\u003e \u003cp\u003ePrinciple 4: Derive Valid Needs Using a Top-Down Approach 34\u003c\/p\u003e \u003cp\u003ePrinciple 5: Every Organization Should Aim for the Best That Society Can Attain 34\u003c\/p\u003e \u003cp\u003ePrinciple 6: The Set of Evaluation Questions Drives the Evaluation Study 35\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Two: Models of Evaluation\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eThree: Overview of Existing Evaluation Models 39\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOverview of Classic Evaluation Models 40\u003c\/p\u003e \u003cp\u003eSelected Evaluation Models 42\u003c\/p\u003e \u003cp\u003eSelecting a Model 43\u003c\/p\u003e \u003cp\u003eConceptualizing a Useful Evaluation That Fits the Situation 44\u003c\/p\u003e \u003cp\u003e\u003cb\u003eFour: KIRKPATRICK’S Four LEVELS Of Evaluation 47\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eKirkpatrick’s Levels 49\u003c\/p\u003e \u003cp\u003eComments on the Model 54\u003c\/p\u003e \u003cp\u003eStrengths and Limitations 55\u003c\/p\u003e \u003cp\u003eApplication Example: Wagner (1995) 56\u003c\/p\u003e \u003cp\u003e\u003cb\u003eFive: Phillips’s Return-on-investment Methodology 61\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePhillips’s ROI Process 63\u003c\/p\u003e \u003cp\u003eComments on the Model 67\u003c\/p\u003e \u003cp\u003eStrengths and Limitations 70\u003c\/p\u003e \u003cp\u003eApplication Example: Blake (1999) 70\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSix: Brinkerhoff’s Success Case Method 75\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe SCM Process 77\u003c\/p\u003e \u003cp\u003eStrengths and Weaknesses 78\u003c\/p\u003e \u003cp\u003eApplication Example: Brinkerhoff (2005) 79\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSeven: the Impact Evaluation Process 81\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Elements of the Process 83\u003c\/p\u003e \u003cp\u003eComments on the Model 96\u003c\/p\u003e \u003cp\u003eStrengths and Limitations 97\u003c\/p\u003e \u003cp\u003eApplication Example 97\u003c\/p\u003e \u003cp\u003e\u003cb\u003eEight: the Cipp Model 107\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eStufflebeam’s Four Types of Evaluation 108\u003c\/p\u003e \u003cp\u003eArticulating Core Values of Programs and Solutions 111\u003c\/p\u003e \u003cp\u003eMethods Used in CIPP Evaluations 112\u003c\/p\u003e \u003cp\u003eStrengths and Limitations 113\u003c\/p\u003e \u003cp\u003eApplication Example: Filella-Guiu and Blanch-Pana (2002) 113\u003c\/p\u003e \u003cp\u003e\u003cb\u003eNine: Evaluating Evaluations 117\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEvaluation Standards 119\u003c\/p\u003e \u003cp\u003eThe American Evaluation Association Principles for Evaluators 120\u003c\/p\u003e \u003cp\u003eApplication Example: Lynch et al. (2003) 122\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Three: Tools and Techniques of Evaluation\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eTen: Data 133\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCharacteristics of Data 135\u003c\/p\u003e \u003cp\u003eScales of Measurement 137\u003c\/p\u003e \u003cp\u003eDefining Required Data from Performance Objectives 139\u003c\/p\u003e \u003cp\u003eDeriving Measurable Indicators 141\u003c\/p\u003e \u003cp\u003eFinding Data Sources 152\u003c\/p\u003e \u003cp\u003eFollow-Up Questions and Data 155\u003c\/p\u003e \u003cp\u003e\u003cb\u003eEleven: Data Collection 159\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eObservation Methodology and the Purpose of Measurement 160\u003c\/p\u003e \u003cp\u003eDesigning the Experiment 186\u003c\/p\u003e \u003cp\u003eProblems with Classic Experimental Studies in Applied Settings 188\u003c\/p\u003e \u003cp\u003eTime-Series Studies 188\u003c\/p\u003e \u003cp\u003eSimulations and Games 189\u003c\/p\u003e \u003cp\u003eDocument-Centered Methods 191\u003c\/p\u003e \u003cp\u003eConclusion 192\u003c\/p\u003e \u003cp\u003e\u003cb\u003eTwelve: Analysis of Evaluation Data: Tools and Techniques 195\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAnalysis of Models and Patterns 196\u003c\/p\u003e \u003cp\u003eAnalysis Using Structured Discussion 197\u003c\/p\u003e \u003cp\u003eMethods of Quantitative Analysis 199\u003c\/p\u003e \u003cp\u003eStatistics 200\u003c\/p\u003e \u003cp\u003eGraphical Representations of Data 210\u003c\/p\u003e \u003cp\u003eMeasures of Relationship 212\u003c\/p\u003e \u003cp\u003eInferential Statistics: Parametric and Nonparametric 214\u003c\/p\u003e \u003cp\u003eInterpretation 217\u003c\/p\u003e \u003cp\u003e\u003cb\u003eThirteen: Communicating The Findings 221\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eRecommendations 222\u003c\/p\u003e \u003cp\u003eConsiderations for Implementing Recommendations 225\u003c\/p\u003e \u003cp\u003eDeveloping the Report 226\u003c\/p\u003e \u003cp\u003eThe Evaluator’s Role After the Report 235\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Four: Continual Improvement\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eFourteen: Common Errors in Evaluation 239\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eErrors of System Mapping 240\u003c\/p\u003e \u003cp\u003eErrors of Logic 242\u003c\/p\u003e \u003cp\u003eErrors of Procedure 244\u003c\/p\u003e \u003cp\u003eConclusion 246\u003c\/p\u003e \u003cp\u003e\u003cb\u003eFifteen: Continual Improvement 249\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhat Is Continual Improvement? 250\u003c\/p\u003e \u003cp\u003eMonitoring Performance 250\u003c\/p\u003e \u003cp\u003eAdjusting Performance 253\u003c\/p\u003e \u003cp\u003eThe Role of Leadership 254\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSixteen: Contracting for Evaluation Services 257\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Contract 258\u003c\/p\u003e \u003cp\u003eContracting Controls 260\u003c\/p\u003e \u003cp\u003eEthics and Professionalism 262\u003c\/p\u003e \u003cp\u003eSample Statement of Work 262\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSeventeen: Intelligence Gathering For Decision Making 271\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePerformance Measurement Systems 273\u003c\/p\u003e \u003cp\u003eIssues in Performance Measurement Systems 275\u003c\/p\u003e \u003cp\u003eConclusion 277\u003c\/p\u003e \u003cp\u003e\u003cb\u003eEighteen: the Future of Evaluation in Performance Improvement 279\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEvaluation and Measurement in Performance Improvement Today 281\u003c\/p\u003e \u003cp\u003eWhat Does the Future Hold? 282\u003c\/p\u003e \u003cp\u003eConclusion 283\u003c\/p\u003e \u003cp\u003eReferences and Related Readings 285\u003c\/p\u003e \u003cp\u003eIndex 295\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49405054353751,"sku":"9780787988838","price":52.25,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780787988838.jpg?v=1730488516","url":"https:\/\/bookcurl.com\/products\/performance-evaluation-9780787988838","provider":"Book Curl","version":"1.0","type":"link"}