{"product_id":"performance-dashboards-9780470589830","title":"Performance Dashboards","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eTips, techniques, and trends on harnessing dashboard technology to optimize business performance  In Performance Dashboards, Second Edition, author Wayne Eckerson explains what dashboards are, where they can be used, and why they are important to measuring and managing performance.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eForeword vii\u003c\/p\u003e \u003cp\u003ePreface to the Second Edition ix\u003c\/p\u003e \u003cp\u003ePreface to the First Edition xiii\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart I \u003c\/b\u003e\u003cb\u003eThe Landscape for Performance Dashboards 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 1 What Are Performance Dashboards? 3\u003c\/p\u003e \u003cp\u003eChapter 2 The Context for Performance Dashboards 23\u003c\/p\u003e \u003cp\u003eChapter 3 Assessing Your Organizational Readiness 43\u003c\/p\u003e \u003cp\u003eChapter 4 Assessing Your Technical Readiness 57\u003c\/p\u003e \u003cp\u003eChapter 5 How to Align Business and IT 81\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart II \u003c\/b\u003e\u003cb\u003ePerformance Dashboards in Action 99\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 6 Types of Performance Dashboards 101\u003c\/p\u003e \u003cp\u003eChapter 7 Operational Dashboards in Action 123\u003c\/p\u003e \u003cp\u003eChapter 8 Tactical Dashboards in Action 139                                                                                                                 \u003c\/p\u003e \u003cp\u003eChapter 9 Strategic Dashboards in Action 157\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart III \u003c\/b\u003e\u003cb\u003eCritical Success Factors: Tips from the Trenches 179\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 10 How to Launch, Manage, and Sustain the Project 181\u003c\/p\u003e \u003cp\u003eChapter 11 How to Create Effective Performance Metrics 197\u003c\/p\u003e \u003cp\u003eChapter 12 How to Design Effective Dashboard Displays 223\u003c\/p\u003e \u003cp\u003eChapter 13 How to Architect a Performance Dashboard 251\u003c\/p\u003e \u003cp\u003eChapter 14 How to Deploy and Integrate Dashboards 273\u003c\/p\u003e \u003cp\u003eChapter 15 How to Ensure Adoption and Drive Positive Change 293\u003c\/p\u003e \u003cp\u003eIndex 309\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":48864633520471,"sku":"9780470589830","price":32.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780470589830.jpg?v=1722272820","url":"https:\/\/bookcurl.com\/products\/performance-dashboards-9780470589830","provider":"Book Curl","version":"1.0","type":"link"}