{"product_id":"peoplesmart-participant-workbook-pfeiffer-essential-resources-for-training-and-hr-professionals-paperback-9780787979553","title":"PeopleSmart Participant Workbook Pfeiffer","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eBring out the best in yourself, your colleagues, customers, direct reports, and bosses with PeopleSmart. The ten modules in this workbook lead you through numerous activities and exercises, both independently and in groups. These modules allow you to:   * assess skill levels for each of the eight PeopleSmart skills.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eCOURSE OBJECTIVES.  \u003cp\u003eMODULE 1: WORKING PEOPLESMART.\u003c\/p\u003e \u003cp\u003eMODULE 2: UNDERSTANDING PEOPLE.\u003c\/p\u003e \u003cp\u003eMODULE 3: EXPRESSING YOURSELF CLEARLY.\u003c\/p\u003e \u003cp\u003eMODULE 4: ASSERTING YOUR NEEDS.\u003c\/p\u003e \u003cp\u003eMODULE 5: EXCHANGING FEEDBACK.\u003c\/p\u003e \u003cp\u003eMODULE 6: INFLUENCING OTHERS.\u003c\/p\u003e \u003cp\u003eMODULE 7: RESOLVING CONFLICT.\u003c\/p\u003e \u003cp\u003eMODULE 8: BEING A TEAM PLAYER.\u003c\/p\u003e \u003cp\u003eMODULE 9: SHIFTING GEARS.\u003c\/p\u003e \u003cp\u003eMODULE 10: PEOPLESMART DAY-BY-DAY.\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49405051044183,"sku":"9780787979553","price":26.59,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780787979553.jpg?v=1730488505","url":"https:\/\/bookcurl.com\/products\/peoplesmart-participant-workbook-pfeiffer-essential-resources-for-training-and-hr-professionals-paperback-9780787979553","provider":"Book Curl","version":"1.0","type":"link"}