{"product_id":"peoplecentric-skills-9781119669302","title":"PeopleCentric Skills","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eUse your interpersonal and communication skills as a financial professional to work successfully with clients\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEmbark on a journey to further develop your career when you read\u003ci\u003e People-Centric Skills\u003c\/i\u003e\u003ci\u003e: Interpersonal and Communication Skills for Financial Professionals, 2\u003csup\u003end\u003c\/sup\u003e Edition\u003c\/i\u003e. Business leaders consider employee communication skills and critical thinking abilities as essential elements for success. In their work, all professionals must communicate clearly and rely on their interpersonal skills to be successful.\u003c\/p\u003e \u003cp\u003eThis second edition of \u003ci\u003ePeople-Centric Skills\u003c\/i\u003e shares the fictional story of Dalton Zimmer, executive coach and public speaker. Dalton, all the while juggling his business, kids and social life, provides coaching and communication strategies for handling challenging situations faced by his clients.\u003c\/p\u003e \u003cp\u003eThis insightful narrative will help you expand communication and soft skills as a CPA, auditor, financial planner or other\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eForeword ix\u003c\/p\u003e \u003cp\u003ePreface xi\u003c\/p\u003e \u003cp\u003eAcknowledgments xv\u003c\/p\u003e \u003cp\u003eChapter 1 The People-Centric Journey Begins Anew 1\u003c\/p\u003e \u003cp\u003eChapter 2 Reading Through People 5\u003c\/p\u003e \u003cp\u003eChapter 3 Emotional Intelligence 29\u003c\/p\u003e \u003cp\u003eChapter 4 Different Points of View: Using Self-Awareness and Empathy Effectively 47\u003c\/p\u003e \u003cp\u003eChapter 5 Wrong Mode = Wrong Mood: Determining the Optimal Mode of Communication 51\u003c\/p\u003e \u003cp\u003eChapter 6 Influencing Change Throughout Any Business 59\u003c\/p\u003e \u003cp\u003eChapter 7 Projecting the Real You: Public Speaking 65\u003c\/p\u003e \u003cp\u003eChapter 8 Coaching and Mentoring 93\u003c\/p\u003e \u003cp\u003eChapter 9 Presentation Skills and Body Language 99\u003c\/p\u003e \u003cp\u003eChapter 10 Thinking Quickly on Your Feet 125\u003c\/p\u003e \u003cp\u003eChapter 11 Coaching and Mentoring, Revisited 131\u003c\/p\u003e \u003cp\u003eChapter 12 Crisis Management 139\u003c\/p\u003e \u003cp\u003eEpilogue 143\u003c\/p\u003e \u003cp\u003eAppendix 145\u003c\/p\u003e \u003cp\u003eAbout the Author 179\u003c\/p\u003e \u003cp\u003eIndex 181\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49407114740055,"sku":"9781119669302","price":15.19,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781119669302.jpg?v=1730498234","url":"https:\/\/bookcurl.com\/products\/peoplecentric-skills-9781119669302","provider":"Book Curl","version":"1.0","type":"link"}