{"product_id":"painless-performance-conversations-9781118533536","title":"Painless Performance Conversations","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eActionable communication and management strategies for tackling difficult workplace discussions    Delivering the uncomfortable news that an employee is not stacking up can be stressful, and managers often have difficulties finding the right words to get their message across.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003ePreface xi\u003c\/p\u003e \u003cp\u003eAcknowledgments xvii\u003c\/p\u003e \u003cp\u003eChapter 1 Be a Catalyst: Fostering Painless Performance Conversations 1\u003c\/p\u003e \u003cp\u003eChapter 2 Have the Guts: Tackling Performance Conversations Head On 15\u003c\/p\u003e \u003cp\u003eChapter 3 Form Clear Expectations: Making Your List 31\u003c\/p\u003e \u003cp\u003eChapter 4 Share Your Expectations: Conveying a Picture of Success 47\u003c\/p\u003e \u003cp\u003eChapter 5 Lead with Behavior: Separating Actions from Attitudes 63\u003c\/p\u003e \u003cp\u003eChapter 6 Eliminate Judgment: Focusing on Performance Evidence 79\u003c\/p\u003e \u003cp\u003eChapter 7 Inquire with Purpose: Using Curiosity to Expand Possibilities 95\u003c\/p\u003e \u003cp\u003eChapter 8 Be Clear: Creating a Culture of Ownership 115\u003c\/p\u003e \u003cp\u003eChapter 9 Show Confidence: Conducting the Conversation 131\u003c\/p\u003e \u003cp\u003eChapter 10 What If?: Your Toughest Performance Conversations 149\u003c\/p\u003e \u003cp\u003eConclusion 177\u003c\/p\u003e \u003cp\u003eAppendix 183\u003c\/p\u003e \u003cp\u003eAbout the Management Education Group, Inc. 189\u003c\/p\u003e \u003cp\u003eAbout the Author 193\u003c\/p\u003e \u003cp\u003eIndex 197\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49406886216023,"sku":"9781118533536","price":16.2,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781118533536.jpg?v=1730497448","url":"https:\/\/bookcurl.com\/products\/painless-performance-conversations-9781118533536","provider":"Book Curl","version":"1.0","type":"link"}