{"product_id":"order-out-of-chaos-9780349434988","title":"Order Out of Chaos","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eThe indispensable \u003ci\u003eSunday Times\u003c\/i\u003e bestselling guide to \u003c\/b\u003e\u003cb\u003esucceeding in negotiations where failure is not an option, from one of the world''s most experienced kidnap for ransom negotiators.\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003eScott Walker has probably one of the most difficult jobs in the world. When pirates have hijacked a ship, when a criminal gang has kidnapped someone, when an entire company''s future is being held to ransom from a cyber-attack, Scott is the person who gets called in. He has successfully negotiated more than 300 such incidents using the principles in this book.\u003cbr\u003e\u003cbr\u003eHis methods, centred in empathy, active listening, trust-based influence and emotional control, will help you achieve the outcome you want. Regardless of whether you''re an executive in a multi-national organisation, the owner of a small business, a local sports team coach or running the family household, you''re negotiating every single day, whether you realise it or not.\u003cbr\u003e\u003cbr\u003eLearn the skills Scott uses to r\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003eWhat a brilliant book! Encouraging, practical, enjoyable, helpful. I'm left feeling determined to harness my inner red centre and to no longer be taken hostage by my own negative mindset -- Cathy Rentzenbrink\u003cbr\u003eScott has spent years honing his negotiation skills in some of the most high stress situations imaginable, times when people's lives are on the line. This book captures all his wisdom and shows you how to apply it to everyday life. It is a step-by-step masterclass in communication excellence -- Andy McNab\u003cbr\u003eScott Walker's\u003ci\u003e Order Out of Chaos\u003c\/i\u003e is a manual for navigating modern life. The lessons within hold the key to harmony and influence in business and relationships -- Colonel Tim Collins OBE\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eIf you're looking for a book that will provide you with a toolbox of simple but effective hacks to improve your communication skills and achieve better, fairer outcomes at work and in life, look no further than Scott Walker's excellent \u003ci\u003eOrder Out of Chaos\u003c\/i\u003e. Scott takes you behind the scenes of real-life hostage negotiations and shares with you the key lessons from his many years of experience in this high-risk area of law enforcement. \u003cbr\u003e\u003cbr\u003eThis book will help you achieve success in work and life, and ultimately become a better colleague, a better friend and a better parent\u003c\/p\u003e -- Iain Donnelly, former Special Branch detective, author and podcast host of Tango Juliet Foxtrot: Where did it go wrong for British policing?'\u003cbr\u003e\u003ci\u003eOrder Out of Chaos \u003c\/i\u003eis the go-to guide for 'the most important skill you will ever learn', and as one of the world's most experienced kidnap for ransom negotiators, Scott Walker's approach to negotiation is field-tested, intuitive and readily applicable, not only to save others but to also help us lead successful and fulfilled lives at work and home. -- Rasmus Hougaard, founder and Managing Partner, Potential Project\u003cbr\u003eA compelling, practical overview of how to master your mind and influence outcomes -- Dr. Mark Atkinson, MBBS, founder of Psychological Fitness International and author of True Happiness\u003cbr\u003eA highly informative and readable guide for anyone who wants to become a better communicator. Written by someone who \u003ci\u003ereally \u003c\/i\u003eknows what they're talking about -- John Sutherland, Sunday Times bestselling author of Blue and The Siege\u003cbr\u003e\u003ci\u003eOrder Out of Chaos\u003c\/i\u003e is a handbook for life. An astonishing step-by-step guide on how to get the best from yourself and others. By drawing on his experiences in negotiating for people's lives, Walker's accessible style makes this book essential for anyone who is serious about communicating better for a happier, healthier and more meaningful life -- Graham Bartlett, Sunday Times bestselling author of Death Comes Knocking and Bad for Good\u003cbr\u003e\u003ci\u003eOrder Out of Chaos\u003c\/i\u003e is exactly what Scott brought to every case he was involved with. In this book he explains the techniques and tactics he used to achieve the best outcome for the victims and their families. Comprehensive and holistic, his approach is applicable to both the everyday and extraordinary, which makes it essential reading for anyone negotiating against the odds or just navigating ordinary life -- Tim Lambon, former director response, NYA International\u003cbr\u003eFilled with tips and exercises to further the reader's understanding of themselves and others -- Emily Hough * Crisis Response Journal *\u003cbr\u003eAll of us have experience of letting our emotions or ego get the better of us; Walker has learned how to master his, in even the most volatile circumstances -- Elle Hunt * Guardian *\u003cbr\u003eIt's just the best book, five out of five -- Chris Evans\u003cbr\u003eIf you're ever feeling stressed, call Scott Walker. The hostage negotiator has, for over a decade, been the calm, reassuring, rational voice in terrifying, often life-or-death situations -- Kasia Delgado * i News *","brand":"Little, Brown Book Group","offers":[{"title":"Default Title","offer_id":48733686104407,"sku":"9780349434988","price":15.29,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780349434988.jpg?v=1720001216","url":"https:\/\/bookcurl.com\/products\/order-out-of-chaos-9780349434988","provider":"Book Curl","version":"1.0","type":"link"}