{"product_id":"operations-strategy-9781292459271","title":"Operations Strategy","description":"\u003ch2\u003eBook Synopsis\u003c\/h2\u003e\u003cp\u003e\u003cstrong\u003eNigel Slack\u003c\/strong\u003e is an Emeritus Professor of Operations Management and Strategy at Warwick Business School, Honorary Professor at Bath and Birmingham Universities, and Honorary Fellow of the European Operations Management Association.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eMichael Lewis \u003c\/strong\u003eis a Professor of Operations and Supply Management at Bath School of Management.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003ch2\u003eTable of Contents\u003c\/h2\u003ePreface  Authors' acknowledgements  Chapter 1 What is operations strategy?  \u003cul\u003e\n\u003cli\u003eIntroduction\u003c\/li\u003e\n\u003cli\u003e1.1 Why is operations excellence fundamental to strategic success?\u003c\/li\u003e\n\u003cli\u003e1.2 What is operations strategy and how is it different from operations\u003c\/li\u003e\n\u003cli\u003emanagement?\u003c\/li\u003e\n\u003cli\u003e1.3 How should operations strategy reflect overall strategy (top-down)?\u003c\/li\u003e\n\u003cli\u003e1.4 How do the requirements of the market influence operations\u003c\/li\u003e\n\u003cli\u003estrategy (outside-in)?\u003c\/li\u003e\n\u003cli\u003e1.5 How can operations strategy learn from operational experience\u003c\/li\u003e\n\u003cli\u003e(bottom-up)?\u003c\/li\u003e\n\u003cli\u003e1.6 How can the intrinsic capabilities of an operation's resources\u003c\/li\u003e\n\u003cli\u003einfluence operations strategy (inside-out)?\u003c\/li\u003e\n\u003cli\u003eSummary answers to key questions\u003c\/li\u003e\n\u003cli\u003eFurther reading\u003c\/li\u003e\n\u003cli\u003eNotes on the chapter\u003c\/li\u003e\n\u003c\/ul\u003e  Chapter 2 The context, content and process of operations strategy  \u003cul\u003e\n\u003cli\u003eIntroduction\u003c\/li\u003e\n\u003cli\u003e2.1 What is the difference between the ‘context', ‘content' and the\u003c\/li\u003e\n\u003cli\u003e‘process' of operations strategy?\u003c\/li\u003e\n\u003cli\u003e2.2 What is the context of operations strategy?\u003c\/li\u003e\n\u003cli\u003e2.3 What is the content of operations strategy?\u003c\/li\u003e\n\u003cli\u003e2.4 What is the process of operations strategy?\u003c\/li\u003e\n\u003cli\u003eSummary answers to key questions\u003c\/li\u003e\n\u003cli\u003eFurther reading\u003c\/li\u003e\n\u003cli\u003eNotes on the chapter\u003c\/li\u003e\n\u003c\/ul\u003e  Chapter 3 Operations performance  \u003cul\u003e\n\u003cli\u003eIntroduction\u003c\/li\u003e\n\u003cli\u003e3.1 What is meant by operations performance?\u003c\/li\u003e\n\u003cli\u003e3.2 How is operations performance judged at a societal level?\u003c\/li\u003e\n\u003cli\u003e3.3 How is operations performance judged at a strategic level?\u003c\/li\u003e\n\u003cli\u003e3.4 How is operations performance judged at an operational level?\u003c\/li\u003e\n\u003cli\u003e3.5 Does the relative importance of performance objectives vary over time?\u003c\/li\u003e\n\u003cli\u003e3.6 Do operations performance objectives trade-off against each other? 3.7 What are the advantages and disadvantages of focused operations?\u003c\/li\u003e\n\u003cli\u003eSummary answers to key questions\u003c\/li\u003e\n\u003cli\u003eFurther reading\u003c\/li\u003e\n\u003cli\u003eNotes on the chapter\u003c\/li\u003e\n\u003c\/ul\u003e  Chapter 4 Responsible operations strategy  \u003cul\u003e\n\u003cli\u003eIntroduction\u003c\/li\u003e\n\u003cli\u003e4.1 What is responsible operations strategy?\u003c\/li\u003e\n\u003cli\u003e4.2 How does the environmental dimension of responsibility affect\u003c\/li\u003e\n\u003cli\u003eoperations strategy?\u003c\/li\u003e\n\u003cli\u003e4.3 How does the social dimension of responsibility affect operations\u003c\/li\u003e\n\u003cli\u003estrategy?\u003c\/li\u003e\n\u003cli\u003e4.4 How does the economic dimension of responsibility affect\u003c\/li\u003e\n\u003cli\u003eoperations strategy?\u003c\/li\u003e\n\u003cli\u003e4.5 How does the stakeholder dimension of responsibility affect\u003c\/li\u003e\n\u003cli\u003eoperations strategy?\u003c\/li\u003e\n\u003cli\u003e4.6 How does the voluntariness dimension of responsibility affect\u003c\/li\u003e\n\u003cli\u003eoperations strategy?\u003c\/li\u003e\n\u003cli\u003eSummary answers to key questions\u003c\/li\u003e\n\u003cli\u003eFurther reading\u003c\/li\u003e\n\u003cli\u003eNotes on the chapter\u003c\/li\u003e\n\u003c\/ul\u003e  Chapter 5 Capacity strategy  \u003cul\u003e\n\u003cli\u003eIntroduction\u003c\/li\u003e\n\u003cli\u003e5.1 What is capacity strategy?\u003c\/li\u003e\n\u003cli\u003e5.2 How much capacity should an operation have?\u003c\/li\u003e\n\u003cli\u003e5.3 How many separate sites should an operation have?\u003c\/li\u003e\n\u003cli\u003e5.4 What issues are important when changing capacity levels?\u003c\/li\u003e\n\u003cli\u003e5.5 What tasks should be allocated to sites?\u003c\/li\u003e\n\u003cli\u003e5.6 Where should capacity be located?\u003c\/li\u003e\n\u003cli\u003eSummary answers to key questions\u003c\/li\u003e\n\u003cli\u003eFurther reading\u003c\/li\u003e\n\u003cli\u003eNotes on the chapter\u003c\/li\u003e\n\u003c\/ul\u003e  Chapter 6 Purchasing and supply strategy  \u003cul\u003e\n\u003cli\u003eIntroduction\u003c\/li\u003e\n\u003cli\u003e6.1 What is purchasing and supply strategy?\u003c\/li\u003e\n\u003cli\u003e6.2 What should we do and what should we buy?\u003c\/li\u003e\n\u003cli\u003e6.3 How we buy: what is the role of contracts and\/or relationships?\u003c\/li\u003e\n\u003cli\u003e6.4 How do we manage supply dynamics?\u003c\/li\u003e\n\u003cli\u003e6.5 How do we manage supply networks over time?\u003c\/li\u003e\n\u003cli\u003e6.6 How do we manage supply chain risks?\u003c\/li\u003e\n\u003cli\u003eSummary answers to key questions\u003c\/li\u003e\n\u003cli\u003eFurther reading\u003c\/li\u003e\n\u003cli\u003eNotes on the chapter\u003c\/li\u003e\n\u003c\/ul\u003e  Chapter 7 Process technology strategy  \u003cul\u003e\n\u003cli\u003eIntroduction\u003c\/li\u003e\n\u003cli\u003e7.1 What is process technology strategy and why is it becoming\u003c\/li\u003e\n\u003cli\u003emore important?\u003c\/li\u003e\n\u003cli\u003e7.2 How can process technology be characterised?\u003c\/li\u003e\n\u003cli\u003e7.3 How do market volume and variety influence process technology?\u003c\/li\u003e\n\u003cli\u003e7.4 How can process technology be evaluated strategically?\u003c\/li\u003e\n\u003cli\u003eSummary answers to key questions\u003c\/li\u003e\n\u003cli\u003eFurther reading\u003c\/li\u003e\n\u003cli\u003eNotes on the chapter\u003c\/li\u003e\n\u003c\/ul\u003e  Chapter 8 Improvement strategy  \u003cul\u003e\n\u003cli\u003eIntroduction\u003c\/li\u003e\n\u003cli\u003e8.1 What are the different approaches to improvement?\u003c\/li\u003e\n\u003cli\u003e8.2 How do the needs of the market direct the ongoing development\u003c\/li\u003e\n\u003cli\u003eof operations processes?\u003c\/li\u003e\n\u003cli\u003e8.3 How can the ongoing management and control of operations be\u003c\/li\u003e\n\u003cli\u003eharnessed to develop their capabilities?\u003c\/li\u003e\n\u003cli\u003e8.4 What can operations do to deploy their capabilities into the market?\u003c\/li\u003e\n\u003cli\u003eSummary answers to key questions\u003c\/li\u003e\n\u003cli\u003eFurther reading\u003c\/li\u003e\n\u003cli\u003eNotes on the chapter\u003c\/li\u003e\n\u003c\/ul\u003e  Chapter 9 Product and service development strategy  \u003cul\u003e\n\u003cli\u003eIntroduction\u003c\/li\u003e\n\u003cli\u003e9.1 What is the relationship between innovation, design and creativity?\u003c\/li\u003e\n\u003cli\u003e9.2 Why is the way in which companies develop their products and\u003c\/li\u003e\n\u003cli\u003eservices so important?\u003c\/li\u003e\n\u003cli\u003e9.3 What process do companies use to develop products and services?\u003c\/li\u003e\n\u003cli\u003e9.4 How should the effectiveness of the product and service development\u003c\/li\u003e\n\u003cli\u003eprocess be judged in terms of fulfilling market requirements?\u003c\/li\u003e\n\u003cli\u003e9.5 What operations resource-based decisions define a company's\u003c\/li\u003e\n\u003cli\u003eproduct and service development strategy?\u003c\/li\u003e\n\u003cli\u003eSummary answers to key questions\u003c\/li\u003e\n\u003cli\u003eFurther reading\u003c\/li\u003e\n\u003cli\u003eNotes on the chapter\u003c\/li\u003e\n\u003c\/ul\u003e  Chapter 10 The process of operations strategy – formulation and implementation  \u003cul\u003e\n\u003cli\u003eIntroduction\u003c\/li\u003e\n\u003cli\u003e10.1 What is the ‘formulation' of operations strategy?\u003c\/li\u003e\n\u003cli\u003e10.2 What is involved in maintaining alignment over time?\u003c\/li\u003e\n\u003cli\u003e10.3 What analysis is needed for formulation?\u003c\/li\u003e\n\u003cli\u003e10.4 What is operations strategy implementation?\u003c\/li\u003e\n\u003cli\u003e10.5 Who can be responsible for implementation? Summary answers to key questions\u003c\/li\u003e\n\u003cli\u003eFurther reading\u003c\/li\u003e\n\u003cli\u003eNotes on the chapter\u003c\/li\u003e\n\u003c\/ul\u003e  Chapter 11 The process of operations strategy – monitoring and control  \u003cul\u003e\n\u003cli\u003eIntroduction\u003c\/li\u003e\n\u003cli\u003e11.1 What are the differences between operational and strategic\u003c\/li\u003e\n\u003cli\u003emonitoring and control?\u003c\/li\u003e\n\u003cli\u003e11.2 How is progress towards strategic objectives tracked?\u003c\/li\u003e\n\u003cli\u003e11.3 How can monitoring and control attempt to control risks?\u003c\/li\u003e\n\u003cli\u003e11.4 How does learning contribute to strategic control?\u003c\/li\u003e\n\u003cli\u003eSummary answers to key questions\u003c\/li\u003e\n\u003cli\u003eFurther reading\u003c\/li\u003e\n\u003cli\u003eNotes on the chapter\u003c\/li\u003e\n\u003c\/ul\u003e  Topics covered in case studies  \u003cul\u003e\n\u003cli\u003eList of case studies\u003c\/li\u003e\n\u003cli\u003eAarens Electronic\u003c\/li\u003e\n\u003cli\u003eAztec Component Supplies\u003c\/li\u003e\n\u003cli\u003eClever Consulting\u003c\/li\u003e\n\u003cli\u003eDelta Synthetic Fibres (DSF)\u003c\/li\u003e\n\u003cli\u003eDeveloping ‘Savory Rosti-crisps' at Dreddo Dan's\u003c\/li\u003e\n\u003cli\u003eDesign house partnerships at Concept Design Services\u003c\/li\u003e\n\u003cli\u003eDisneyland Resort Paris\u003c\/li\u003e\n\u003cli\u003eDresding Medical\u003c\/li\u003e\n\u003cli\u003eHagen Style\u003c\/li\u003e\n\u003cli\u003eIKEA looks to the future\u003c\/li\u003e\n\u003cli\u003eKaston-Trenton Services (KTS)\u003c\/li\u003e\n\u003cli\u003eMcDonald's: half a century of growth\u003c\/li\u003e\n\u003cli\u003eOntario Facilities Equity Management (OFEM)\u003c\/li\u003e\n\u003cli\u003eSlagelse Industrial Services (SIS)\u003c\/li\u003e\n\u003cli\u003eTurnround at the Preston Plant\u003c\/li\u003e\n\u003cli\u003eWidescale Studio and the Fierybryde development\u003c\/li\u003e\n\u003cli\u003eZara's operating model\u003c\/li\u003e\n\u003cli\u003eZentrill\u003c\/li\u003e\n\u003c\/ul\u003e  Glossary  Index","brand":"Pearson Education Limited","offers":[{"title":"Default Title","offer_id":48866533933399,"sku":"9781292459271","price":61.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781292459271.jpg?v=1791470271","url":"https:\/\/bookcurl.com\/products\/operations-strategy-9781292459271","provider":"Book Curl","version":"1.0","type":"link"}