{"product_id":"operational-excellence-breakthrough-strategies-for-improving-customer-experience-and-productivity-9780367491734","title":"Operational Excellence Breakthrough Strategies","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eTo successfully compete in today’s global marketplace, organizations can and must do more to improve their internal operational efficiencies. \u003cb\u003eOperational Excellence: Using Lean Six Sigma to Translate Customer Value through Global Supply Chains\u003c\/b\u003e consolidates hundreds of tools and methods into 110 key concepts.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eChapter 1: Operational Excellence. Chapter 2: Organizational Change. Chapter 3: Customer Experience. Chapter 4: Designing for Customer Value. Chapter 5: Process Excellence. Chapter 6: Lean Process Improvement. Chapter 7: Measuring and Improving Productivity. Chapter 8: Information Technology Ecosystems. Chapter 9: Six Sigma. Chapter 10: Big Data. Chapter 11: Operational Assessments. Chapter 12: Virtual Teams. Chapter 13: Supply Chain Excellence. Chapter 14: Sustaining Strategies. Conclusion\u003c\/p\u003e","brand":"Taylor \u0026 Francis","offers":[{"title":"Default Title","offer_id":51017924903255,"sku":"9780367491734","price":56.04,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780367491734.jpg?v=1750775099","url":"https:\/\/bookcurl.com\/products\/operational-excellence-breakthrough-strategies-for-improving-customer-experience-and-productivity-9780367491734","provider":"Book Curl","version":"1.0","type":"link"}