{"product_id":"measure-what-matters-using-key-predictive-indicators-kpis-9780471752943","title":"Measure What Matters Using Key Predictive","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eMeasure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eForeword.  \u003cp\u003ePreface.\u003c\/p\u003e \u003cp\u003eAcknowledgments.\u003c\/p\u003e \u003cp\u003eAbout the Author.\u003c\/p\u003e \u003cp\u003e1 The Canary in the Coal Mine.\u003c\/p\u003e \u003cp\u003e2 The Economy of Mind.\u003c\/p\u003e \u003cp\u003e3 The Old Business Equation.\u003c\/p\u003e \u003cp\u003e4 The New Business Equation.\u003c\/p\u003e \u003cp\u003e5 Pantometrists: Counting for the Sake of Counting.\u003c\/p\u003e \u003cp\u003e6 The Gospel of Efficiency.\u003c\/p\u003e \u003cp\u003e7 All Learning Starts with Theory.\u003c\/p\u003e \u003cp\u003e8 Constructing a Theory.\u003c\/p\u003e \u003cp\u003e9 Pantometry versus Theory.\u003c\/p\u003e \u003cp\u003e10 Measures that Matter.\u003c\/p\u003e \u003cp\u003e11 Developing KPIs for Your Company.\u003c\/p\u003e \u003cp\u003e12 Increasing Knowledge Worker Effectiveness.\u003c\/p\u003e \u003cp\u003e13 Managing by Results versus Managing by Means.\u003c\/p\u003e \u003cp\u003e14 Human Capital, Not Cattle.\u003c\/p\u003e \u003cp\u003e15 The Moral Hazards of Measurements.\u003c\/p\u003e \u003cp\u003e16 The Dreamers versus the Pantometrists.\u003c\/p\u003e \u003cp\u003eBibliography.\u003c\/p\u003e \u003cp\u003eSuggested Reading.\u003c\/p\u003e \u003cp\u003eIndex.\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49402669334871,"sku":"9780471752943","price":58.5,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780471752943.jpg?v=1730481175","url":"https:\/\/bookcurl.com\/products\/measure-what-matters-using-key-predictive-indicators-kpis-9780471752943","provider":"Book Curl","version":"1.0","type":"link"}