{"product_id":"measure-up-yardsticks-for-continuous-improvement-9781557867186","title":"Measure Up!: Yardsticks for Continuous Improvement","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eLeading consultants argue that few areas are as important as measurement, yet it remains one of the weakest areas in management today.\u003cbr\u003e Based on discussions with managers from a broad range of industries in the US and Europe, this book shows managers how to:\u003cbr\u003e \u003cul\u003e\n\u003cli\u003e\n\u003cbr\u003e \u003c\/li\u003e\n\u003cli\u003eMeasure what is important to their customers.\u003c\/li\u003e\n\u003cli\u003e\n\u003cbr\u003e \u003c\/li\u003e\n\u003cli\u003eMotivate their organizations.\u003c\/li\u003e\n\u003cli\u003e\n\u003cbr\u003e \u003c\/li\u003e\n\u003cli\u003eIdentify and eliminate waste of both time and resources.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"Finally! a practical book from practical people about management's most powerful tool - measurement. Hats off to Richard Lynch and Kelvin Cross for a long overdue job well done.\" \u003ci\u003eTom Peters.\u003c\/i\u003e\u003cbr\u003e \u003cp\u003e\"Outstanding. Finally a book that doesn't stop at what's wrong with the traditional ways of measuring success. Richard Lynch and Kelvin Cross present a clear and consistent approach to changing obsolete corporate yardssticks. \u003ci\u003eMeasure Up!\u003c\/i\u003e should be required reading for any manager concerned with improvement strategies and organizational learning.\" \u003ci\u003eRay Stata, President, Analog Devices.\u003c\/i\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eForeword. \u003cp\u003ePreface.\u003c\/p\u003e \u003cp\u003eAcknowledgements.\u003c\/p\u003e \u003cp\u003e1. Do Your Yardsticks Measure Up?.\u003c\/p\u003e \u003cp\u003e2. Taking of the Blinders.\u003c\/p\u003e \u003cp\u003e3. Dynamic Strategies need Dynamic Yardsticks.\u003c\/p\u003e \u003cp\u003e4. The Eyes of the Customer.\u003c\/p\u003e \u003cp\u003e5. Down to Brass Racks.\u003c\/p\u003e \u003cp\u003e6. Performance that Counts to the Customer.\u003c\/p\u003e \u003cp\u003e7. Performance that Counts to the Bottom Line.\u003c\/p\u003e \u003cp\u003e8. Custom Railoring Performance Measures.\u003c\/p\u003e \u003cp\u003e9. Altering the corporate Mindset.\u003c\/p\u003e \u003cp\u003e10. Mending and Remodeling Related Systems.\u003c\/p\u003e \u003cp\u003eConclusion.\u003c\/p\u003e \u003cp\u003eAppendices.\u003c\/p\u003e \u003cp\u003eGlossary.\u003c\/p\u003e \u003cp\u003eIndex.\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":53515866767703,"sku":"9781557867186","price":30.39,"currency_code":"GBP","in_stock":true}],"url":"https:\/\/bookcurl.com\/products\/measure-up-yardsticks-for-continuous-improvement-9781557867186","provider":"Book Curl","version":"1.0","type":"link"}