{"product_id":"mastering-organizational-knowledge-flow-how-to-make-knowledge-sharing-work-9780470559901","title":"Mastering Organizational Knowledge Flow  How to","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eGet your organization's expertise out of its silos and make it flow-with lessons from over a decade of experience  Looking at knowledge management in a holistic way,  Mastering Organizational Knowledge Flow: How to Make Knowledge Sharing Work  puts the proper emphasis on non-technical issues.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eForeword: The Generations of Knowledge Management.  \u003cp\u003ePreface.\u003c\/p\u003e \u003cp\u003eAcknowledgments.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 The Human Touch.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhy This Book?\u003c\/p\u003e \u003cp\u003eTerminology and Definitions.\u003c\/p\u003e \u003cp\u003eTaking a Holistic View.\u003c\/p\u003e \u003cp\u003eGetting into the Flow.\u003c\/p\u003e \u003cp\u003eCase Study: ToolPool.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 Getting Started.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eProject\u003c\/i\u003e versus \u003ci\u003eInitiative\u003c\/i\u003e.\u003c\/p\u003e \u003cp\u003eTeam Structures.\u003c\/p\u003e \u003cp\u003eStrategy and Assessment.\u003c\/p\u003e \u003cp\u003eBig Bang or Small.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 Roles.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWho Should Introduce and Drive Knowledge Flow Management?\u003c\/p\u003e \u003cp\u003eWho Should Worry about Knowledge Flow Management?\u003c\/p\u003e \u003cp\u003eKnowledge Intermediaries.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Basic Requirements for Successful Knowledge Flow Management.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePassionate Initiative Support.\u003c\/p\u003e \u003cp\u003eCulture.\u003c\/p\u003e \u003cp\u003eTrust.\u003c\/p\u003e \u003cp\u003eExecutive Support.\u003c\/p\u003e \u003cp\u003eMultiple Drivers.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 Driving for Success.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eInternal Marketing: The Myth of Build It and They Will Come.\u003c\/p\u003e \u003cp\u003eThe Pulse.\u003c\/p\u003e \u003cp\u003eKeep It Simple.\u003c\/p\u003e \u003cp\u003eGo Global: The Power of Scaling.\u003c\/p\u003e \u003cp\u003eMotivation.\u003c\/p\u003e \u003cp\u003eWhat If Your Knowledge Takes a Walk?\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Barriers.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBarriers Hindering the Flow.\u003c\/p\u003e \u003cp\u003eKnowledge Is Power: How Long?\u003c\/p\u003e \u003cp\u003eSharing Knowledge Takes Effort.\u003c\/p\u003e \u003cp\u003eI Need Two More Weeks.\u003c\/p\u003e \u003cp\u003eLess Can Be More.\u003c\/p\u003e \u003cp\u003eLegal Limitations.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 The Technology Trap.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAsset or Pointer.\u003c\/p\u003e \u003cp\u003eTools: Not Only Technology.\u003c\/p\u003e \u003cp\u003eCoPs.\u003c\/p\u003e \u003cp\u003eSkills Management.\u003c\/p\u003e \u003cp\u003e“Knowledge Bases”.\u003c\/p\u003e \u003cp\u003ePortals.\u003c\/p\u003e \u003cp\u003eOpen Space Technology.\u003c\/p\u003e \u003cp\u003eSearch.\u003c\/p\u003e \u003cp\u003eStories.\u003c\/p\u003e \u003cp\u003eKnowledge Transfer Sessions.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 Measure and Analyze.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eMeasure to Get What You Want.\u003c\/p\u003e \u003cp\u003eMeasuring Quality.\u003c\/p\u003e \u003cp\u003eAnalyze Your Initiative.\u003c\/p\u003e \u003cp\u003eFeed It Back.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 Knowledge Flow Management: The Next Generation.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Role of Web 2.0++.\u003c\/p\u003e \u003cp\u003eSocial Media Internally.\u003c\/p\u003e \u003cp\u003eWhat about 2020?\u003c\/p\u003e \u003cp\u003eSpecial Roles and Jobs.\u003c\/p\u003e \u003cp\u003eStone Age: Creativity Leap through Communities.\u003c\/p\u003e \u003cp\u003eTechnical Infrastructures.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10 Final Thoughts.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAppendix A: Key Success Factors.\u003c\/p\u003e \u003cp\u003eAppendix B: Additional Resources.\u003c\/p\u003e \u003cp\u003eAbout the Author.\u003c\/p\u003e \u003cp\u003eIndex.\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":48864633094487,"sku":"9780470559901","price":24.29,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780470559901.jpg?v=1722272818","url":"https:\/\/bookcurl.com\/products\/mastering-organizational-knowledge-flow-how-to-make-knowledge-sharing-work-9780470559901","provider":"Book Curl","version":"1.0","type":"link"}