{"product_id":"managing-assertively-how-to-improve-your-people-skills-a-selfteaching-guide-second-edition-134-wiley-selfteaching-guides-9780471039716","title":"Managing Assertively How to Improve Your People","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eProvides step-by-step management techniques for resolving conflicts and defusing interpersonal problems that invariably arise in the workplace. This revised and updated edition now covers the latest management trends, including team building, self-managed work teams and quality control.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eThe Gateway to Effectiveness.\u003cbr\u003e \u003cbr\u003e Building Blocks to Managing Assertively.\u003cbr\u003e \u003cbr\u003e Supervisory Styles: Assertive--Aggressive--Passive.\u003cbr\u003e \u003cbr\u003e Unblocking Your Assertiveness to Build Your Self-Esteem.\u003cbr\u003e \u003cbr\u003e Listening.\u003cbr\u003e \u003cbr\u003e Taking Risks.\u003cbr\u003e \u003cbr\u003e Constructive Feedback: Criticism.\u003cbr\u003e \u003cbr\u003e Saying No.\u003cbr\u003e \u003cbr\u003e Handling Criticism.\u003cbr\u003e \u003cbr\u003e Giving and Receiving Positive Feedback.\u003cbr\u003e \u003cbr\u003e Payoffs for Success.\u003cbr\u003e \u003cbr\u003e Bibliography.\u003cbr\u003e \u003cbr\u003e Index.","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49402480361815,"sku":"9780471039716","price":15.19,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780471039716.jpg?v=1730480537","url":"https:\/\/bookcurl.com\/products\/managing-assertively-how-to-improve-your-people-skills-a-selfteaching-guide-second-edition-134-wiley-selfteaching-guides-9780471039716","provider":"Book Curl","version":"1.0","type":"link"}