{"product_id":"lifescripts-9781119571971","title":"Lifescripts","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eExpertly navigate any workplace conversation and come out on top\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhen confronted with difficult situations in the workplace, many people are at a loss for words. That's why \u003ci\u003eNew York Times\u003c\/i\u003e bestselling authors Stephen M. Pollan and Mark Levine created \u003ci\u003eLifescripts: What to Say to Get What You Want in Life''s Toughest Situations\u003c\/i\u003e. Using two-color flowcharts, \u003ci\u003eLifescripts \u003c\/i\u003emaps out 109 difficult conversations, guiding you through discussion openers and effective responses reach the desired result. This completely revised and updated edition includes nearly 50 new business-focused scripts covering everything from apologizing for a misdirected email to requesting better meeting manners.\u003c\/p\u003e \u003cp\u003eInside, you'll find scripts to fit any situation you're confronting at work. Use the signature \u003ci\u003eLifescripts \u003c\/i\u003evisual flowcharts to work your way through exactly how the conversation should go. Be it boosting employee morale or getting the raise you deserve, when th\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eAcknowledgments xiii\u003c\/p\u003e \u003cp\u003eIntroduction xv\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart I: Lifescripts for Dealing with Supervisors\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1. Meeting Your New Supervisor 3\u003c\/p\u003e \u003cp\u003e2. Asking Your Supervisor for a Raise Outside of the Annual Review Process 7\u003c\/p\u003e \u003cp\u003e3. Having Your Pay Cut 11\u003c\/p\u003e \u003cp\u003e4. Asking Your Supervisor for a Salary Advance 15\u003c\/p\u003e \u003cp\u003e5. Asking Your Supervisor for a Promotion 19\u003c\/p\u003e \u003cp\u003e6. Asking Your Supervisor for Help with Your Workload 23\u003c\/p\u003e \u003cp\u003e7. Asking Your Supervisor to Be Involved in Projects That Provide Greater Exposure 27\u003c\/p\u003e \u003cp\u003e8. Asking Your Supervisor for Time to Shadow in Other Departments 31\u003c\/p\u003e \u003cp\u003e9. Asking Your Supervisor for More Responsibilities 35\u003c\/p\u003e \u003cp\u003e10. Your Responsibilities Are Increased, but Not Your Pay 39\u003c\/p\u003e \u003cp\u003e11. Turning Down an Assignment 43\u003c\/p\u003e \u003cp\u003e12. Asking Your Supervisor for Relief from a Project 49\u003c\/p\u003e \u003cp\u003e13. Asking Your Supervisor for a Deadline Extension 53\u003c\/p\u003e \u003cp\u003e14. Asking Your Supervisor for a Transfer 57\u003c\/p\u003e \u003cp\u003e15. Asking Your Supervisor for More Staff 63\u003c\/p\u003e \u003cp\u003e16. Your Staff Is Cut 67\u003c\/p\u003e \u003cp\u003e17. Asking Your Supervisor for a Budget Increase 71\u003c\/p\u003e \u003cp\u003e18. Your Budget Is Cut 75\u003c\/p\u003e \u003cp\u003e19. Going over Your Supervisor’s Head 79\u003c\/p\u003e \u003cp\u003e20. Asking Your Supervisor If You Can Work from Home 83\u003c\/p\u003e \u003cp\u003e21. Asking Your Supervisor for a Schedule Adjustment to Accommodate School 87\u003c\/p\u003e \u003cp\u003e22. Asking Your Supervisor for Clearer Directions 91\u003c\/p\u003e \u003cp\u003e23. Asking Your Supervisor to Stop Micromanaging 95\u003c\/p\u003e \u003cp\u003e24. Breaking Bad News to Your Supervisor 99\u003c\/p\u003e \u003cp\u003e25. Explaining Rapid Staff Turnover to Your Supervisor 103\u003c\/p\u003e \u003cp\u003e26. Warning Your Supervisor of a Potential Client or Customer Problem 107\u003c\/p\u003e \u003cp\u003e27. Warning Your Supervisor of a Potential Vendor or Supplier Problem 111\u003c\/p\u003e \u003cp\u003e28. Apologizing for a Misdirected Email to Your Supervisor 115\u003c\/p\u003e \u003cp\u003e29. Defending an Expense Report to Your Supervisor 119\u003c\/p\u003e \u003cp\u003e30. Defending Your Own Performance from Criticism 123\u003c\/p\u003e \u003cp\u003e31. Putting an End to Verbal Abuse from Your Supervisor 127\u003c\/p\u003e \u003cp\u003e32. Putting an End to Unjust Criticism from Your Supervisor 131\u003c\/p\u003e \u003cp\u003e33. You’re a Company Icon Being Terminated 135\u003c\/p\u003e \u003cp\u003e34. You’re Terminated by a Friend 139\u003c\/p\u003e \u003cp\u003e35. You’re Terminated When Close to Retirement 143\u003c\/p\u003e \u003cp\u003e36. You’re Terminated When You Have a Personal Burden 147\u003c\/p\u003e \u003cp\u003e37. You’re Terminated, but Are Asked to Remain Available 151\u003c\/p\u003e \u003cp\u003e38. You’re Asked to Become a Part-Time Employee 155\u003c\/p\u003e \u003cp\u003e39. Asking Your Supervisor for a Job Recommendation 159\u003c\/p\u003e \u003cp\u003e40. Negotiating Severance with Your Supervisor 163\u003c\/p\u003e \u003cp\u003e41. Giving Notice to Your Supervisor 167\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart II: Lifescripts for Dealing with Direct Reports\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e42. Meeting Your New Staff 173\u003c\/p\u003e \u003cp\u003e43. Responding to a Direct Report’s Raise Request 177\u003c\/p\u003e \u003cp\u003e44. Responding to a Direct Report’s Promotion Request 181\u003c\/p\u003e \u003cp\u003e45. Responding to a Direct Report’s Request for Time Off 185\u003c\/p\u003e \u003cp\u003e46. Responding to a Direct Report’s Request to Hire Their Child 189\u003c\/p\u003e \u003cp\u003e47. Denying a Direct Report’s Vacation Request 193\u003c\/p\u003e \u003cp\u003e48. Responding to a Direct Report’s Request for a Schedule Adjustment 197\u003c\/p\u003e \u003cp\u003e49. Insisting on a More Positive Attitude from a Direct Report 201\u003c\/p\u003e \u003cp\u003e50. Insisting a Direct Report Show More Awareness of Ethical Issues 205\u003c\/p\u003e \u003cp\u003e51. Insisting a Direct Report Show More Respect for Diversity Efforts 209\u003c\/p\u003e \u003cp\u003e52. Insisting a Direct Report Improve Their Appearance 213\u003c\/p\u003e \u003cp\u003e53. Insisting on Better Hygiene from a Direct Report 219\u003c\/p\u003e \u003cp\u003e54. Putting an End to a Direct Report’s Personal Telephone and Internet Use 223\u003c\/p\u003e \u003cp\u003e55. Dealing with a Direct Report’s Repeated Lateness 227\u003c\/p\u003e \u003cp\u003e56. Putting an End to a Direct Report’s Procrastination 231\u003c\/p\u003e \u003cp\u003e57. Correcting Repeated Mistakes by a Direct Report 235\u003c\/p\u003e \u003cp\u003e58. Insisting a Direct Report Improve Their Voice Manners 239\u003c\/p\u003e \u003cp\u003e59. Putting an End to a Direct Report’s Personal Use of Equipment 243\u003c\/p\u003e \u003cp\u003e60. Requesting Better Meeting Manners from a Direct Report 247\u003c\/p\u003e \u003cp\u003e61. Dealing with Criticism a Direct Report Posts on Social Networking Platforms 251\u003c\/p\u003e \u003cp\u003e62. Questioning a Direct Report’s Expenses 255\u003c\/p\u003e \u003cp\u003e63. Delivering a Critical Performance Review to a Direct Report 259\u003c\/p\u003e \u003cp\u003e64. Reducing the Size of a Direct Report’s Staff 263\u003c\/p\u003e \u003cp\u003e65. Reducing the Size of a Direct Report’s Workspace 267\u003c\/p\u003e \u003cp\u003e66. Apologizing to a Direct Report for Your Own Behavior 271\u003c\/p\u003e \u003cp\u003e67. Apologizing to a Direct Report for Unintended Gender Insensitivity 275\u003c\/p\u003e \u003cp\u003e68. Apologizing to a Direct Report for Unintended Cultural Insensitivity 279\u003c\/p\u003e \u003cp\u003e69. Extending a Direct Report’s Responsibilities Without Increasing Their Pay 283\u003c\/p\u003e \u003cp\u003e70. Increasing an Entire Staff’s Hours but Not Their Pay 287\u003c\/p\u003e \u003cp\u003e71. Turning a Full-Time Direct Report into a Part-Timer 291\u003c\/p\u003e \u003cp\u003e72. Cutting an Entire Staff’s Pay 295\u003c\/p\u003e \u003cp\u003e73. Cutting an Individual Direct Report’s Pay 299\u003c\/p\u003e \u003cp\u003e74. Sending a Voluntary Termination Hint to a Direct Report 303\u003c\/p\u003e \u003cp\u003e75. Terminating a Friend 307\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart III: Lifescripts for Dealing with Office Politics\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e76. Tattling on a Peer to Your Supervisor 313\u003c\/p\u003e \u003cp\u003e77. Telling Your Supervisor That Someone Else Took Credit for Your Idea 317\u003c\/p\u003e \u003cp\u003e78. Asking Your Supervisor for Help with a Problem Peer 321\u003c\/p\u003e \u003cp\u003e79. Asking Your Supervisor to Help When Another Department Oversteps Their Bounds 325\u003c\/p\u003e \u003cp\u003e80. Suggesting Less Drinking to a Coworker 329\u003c\/p\u003e \u003cp\u003e81. Putting an End to Backstabbing by Direct Reports 333\u003c\/p\u003e \u003cp\u003e82. Putting an End to Harassment by a Coworker 339\u003c\/p\u003e \u003cp\u003e83. Putting an End to a Direct Report’s Gossiping 343\u003c\/p\u003e \u003cp\u003e84. Putting an End to a Direct Report’s Brownnosing 347\u003c\/p\u003e \u003cp\u003e85. Putting an End to a Direct Report’s Flirting 351\u003c\/p\u003e \u003cp\u003e86. Suggesting Better Hygiene to a Coworker 355\u003c\/p\u003e \u003cp\u003e87. Putting an End to a Coworker’s Chronic Interruptions 359\u003c\/p\u003e \u003cp\u003e88. Putting an End to a Coworker’s Dishonest Behavior 363\u003c\/p\u003e \u003cp\u003e89. Asking a Coworker to Treat Your Staff with More Respect 367\u003c\/p\u003e \u003cp\u003e90. Asking a Coworker to Stop Backstabbing 371\u003c\/p\u003e \u003cp\u003e91. Refusing to Lie for a Coworker 375\u003c\/p\u003e \u003cp\u003e92. Putting an End to a Coworker’s Romantic Overtures 379\u003c\/p\u003e \u003cp\u003e93. Asking a Coworker to Stop Gossiping 383\u003c\/p\u003e \u003cp\u003e94. Asking a Coworker to Come in Earlier and\/or Stay Later 387\u003c\/p\u003e \u003cp\u003e95. Asking a Coworker to Improve the Quality of Their Work 393\u003c\/p\u003e \u003cp\u003e96. Correcting a Coworker’s Mistakes 397\u003c\/p\u003e \u003cp\u003e97. Putting an End to a Coworker’s Pilfering 401\u003c\/p\u003e \u003cp\u003e98. Asking a Coworker to Accelerate Their Work 405\u003c\/p\u003e \u003cp\u003e99. Asking a Coworker to Redo Their Work 409\u003c\/p\u003e \u003cp\u003e100. Requesting Better Meeting Manners from a Coworker 413\u003c\/p\u003e \u003cp\u003e101. Deflecting a Coworker’s Probes for Personal Information 417\u003c\/p\u003e \u003cp\u003e102. Asking a Coworker to Stay Within the Bounds of Their Role 421\u003c\/p\u003e \u003cp\u003e103. Asking a Coworker to Cover for You 425\u003c\/p\u003e \u003cp\u003e104. Asking a Coworker to Switch Vacations with You 429\u003c\/p\u003e \u003cp\u003e105. Apologizing to a Coworker for a Misdirected Email 433\u003c\/p\u003e \u003cp\u003e106. Apologizing to a Coworker for Unintended Gender Insensitivity 437\u003c\/p\u003e \u003cp\u003e107. Apologizing to a Coworker for Unintended Cultural Insensitivity 441\u003c\/p\u003e \u003cp\u003e108. Helping a Coworker Set More Realistic Goals 445\u003c\/p\u003e \u003cp\u003e109. Telling a Coworker Their Job May Be in Danger 449\u003c\/p\u003e \u003cp\u003eIndex 453 \u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49407087018327,"sku":"9781119571971","price":22.94,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781119571971.jpg?v=1730498132","url":"https:\/\/bookcurl.com\/products\/lifescripts-9781119571971","provider":"Book Curl","version":"1.0","type":"link"}