{"product_id":"learning-to-run-a-guide-to-business-process-re-engineering-9781908596901","title":"Learning To Run - A Guide To Business Process Re-engineering","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eDavid Broadbent presented a number of theories round a case study at the OMG 'BPM Think Tank' in November 2008 in Putten, Netherlands.  The main points were that lots of organisations suffer from some or all of the following: \/\tNo Cross-functional communication or co-operation. \/\tNo understanding of the end-to-end process \/\tNo ownership of the end-to-end process \/\tBlame culture \/\tSilo mentality \/\tResistance to change \/\tLack of process capability maturity to actually implement change A number of those present suggested that David put his theories on culture being seen as an afterthought into a book.","brand":"Grosvenor House Publishing Ltd","offers":[{"title":"Default Title","offer_id":51771795767639,"sku":"9781908596901","price":12.39,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781908596901.jpg?v=1758729127","url":"https:\/\/bookcurl.com\/products\/learning-to-run-a-guide-to-business-process-re-engineering-9781908596901","provider":"Book Curl","version":"1.0","type":"link"}